Websites using Shippit

Okay, let s break down Shippit, covering its overview, revenue (where available), alternatives, pricing, and customer care details.

Overview of Shippit

• What it is: Shippit is a multi-carrier shipping and fulfillment platform designed to simplify and optimize shipping for businesses, primarily e-commerce businesses, of all sizes. It connects businesses with a network of couriers, providing tools to manage orders, automate shipping processes, and track deliveries. Think of it as a central hub for all your shipping needs, integrating with your online store and multiple carriers.

• Key Features and Benefits:

  • Multi-Carrier Integration: Access a wide range of shipping carriers (e.g., Australia Post, StarTrack, Aramex/Fastway, CouriersPlease, TNT, DHL, UPS, FedEx) from a single platform. Choose the best carrier based on price, speed, and service.
  • Automated Order Processing: Automatically import orders from your e-commerce platform.
  • Real-time Tracking: Provide customers with up-to-date tracking information.
  • Shipping Label Generation: Easily print shipping labels.
  • Rate Shopping: Compare shipping rates across different carriers to find the most cost-effective option.
  • Address Validation: Ensures accurate addresses to reduce shipping errors.
  • Returns Management: Streamlines the returns process for both businesses and customers.
  • Analytics and Reporting: Gain insights into shipping performance.
  • Branded Tracking Pages & Notifications: Customizable tracking pages and notifications to enhance the customer experience.
  • Fulfillment Solutions: In some regions, Shippit offers warehousing and fulfillment services to further streamline the shipping process.

• Target Audience: E-commerce businesses, retailers, and other businesses that ship products regularly. Suitable for small startups to large enterprises.

Revenue (and Funding Information)

• Private Company: Shippit is a privately held company, so its exact revenue figures are not publicly available. You won t find revenue figures on public financial statements.
• Funding: Publicly available funding information indicates that Shippit has raised significant capital through venture capital and private equity rounds. This suggests strong growth and investor confidence.

Alternatives to Shippit

Here are some popular alternatives to Shippit, categorized by focus:

• Other Multi-Carrier Platforms:

  • EasyPost: A robust API-focused shipping platform. Excellent for developers and businesses with complex shipping needs.
  • ShipStation: Very popular, user-friendly, and integrates with many e-commerce platforms. Strong on automation.
  • ShipBob: Focuses on end-to-end fulfillment, including warehousing, packing, and shipping. Good for businesses that want to outsource their fulfillment entirely.
  • Sendcloud: European-based, but expanding globally. Strong on returns management and branding.
  • Stamps.com: Primarily focused on USPS shipping, but offers other carrier integrations.
  • Australia Post MyPost Business: For Australian businesses, directly using Australia Post s business platform is an option.

• E-commerce Platform Built-in Shipping Solutions:

  • Shopify Shipping: For Shopify users, the built-in Shopify Shipping offers competitive rates and integration.
  • WooCommerce Shipping: Similar to Shopify, WooCommerce has built-in tools and extensions for shipping.

• Carrier-Specific Solutions:

  • If you primarily use one carrier (e.g., UPS WorldShip, FedEx Ship Manager), you can use their dedicated software. However, this lacks the multi-carrier benefit.

Pricing

• Subscription-Based: Shippit typically uses a subscription-based pricing model. The cost depends on:

  • Shipping Volume: How many orders you ship per month.
  • Features: The specific features you need (e.g., advanced reporting, branded tracking).
  • Plan Level: Shippit usually offers tiered plans with increasing features and volume allowances.

• Custom Pricing: For high-volume shippers, Shippit may offer custom pricing agreements.

• Important: You ll need to visit the Shippit website and review their pricing page for the most up-to-date details and plan options. They often have different pricing structures depending on your location (e.g., Australia, Southeast Asia).

• Hidden Costs: Pay attention to potential overage fees if you exceed your plan s shipping volume.

Customer Care Details

• Support Channels:

  • Email Support: A common method for contacting Shippit s support team.
  • Live Chat: Often available during business hours for immediate assistance.
  • Phone Support: May be available on higher-tier plans or for urgent issues.
  • Help Center/Knowledge Base: A self-service resource with articles, FAQs, and guides.
  • Onboarding and Training: Shippit often provides onboarding assistance to help new users set up and use the platform effectively.
  • Account Management: Larger businesses may have a dedicated account manager.

• Response Times: Response times can vary depending on the support channel and the complexity of the issue.

• How to Find Contact Information: The best way to find Shippit s current customer support contact information is to visit their website and look for the Contact Us or Help section. Make sure you re on the website for the correct region (e.g., shippit.com.au for Australia).

In Summary

Shippit is a powerful shipping and fulfillment platform that can significantly streamline shipping operations for e-commerce businesses. Consider your specific needs, shipping volume, and budget when comparing it to alternatives. Always check the official Shippit website for the most accurate and up-to-date pricing and customer support details.