Websites using Loggly

Okay, let s break down Loggly with an overview, revenue, alternatives, pricing, and customer care details.

Loggly Overview

Loggly is a cloud-based log management and analytics service designed to help businesses monitor, troubleshoot, and analyze their application and infrastructure logs. It s a SaaS (Software as a Service) solution, meaning you don t need to manage any underlying infrastructure. Key features include:

• Centralized Logging: Collects logs from various sources (applications, servers, cloud platforms, etc.) into a single, searchable location.
• Scalability: Handles large volumes of log data without performance issues.
• Powerful Search and Filtering: Allows users to quickly find specific events within massive log datasets.
• Dashboards and Visualizations: Creates graphs and charts to visualize log data and identify trends and anomalies.
• Alerting: Notifies users of critical issues based on predefined rules.
• Real-time Analysis: Offers real-time monitoring and analysis of log events.
• Integrations: Works with various platforms and services through APIs and plugins.
• Ease of Use: Generally considered user-friendly, even for non-experts.

Use Cases:

• Application Troubleshooting: Quickly diagnose errors and performance issues.
• Security Monitoring: Detect and respond to security threats.
• Infrastructure Monitoring: Monitor the health and performance of servers and other infrastructure components.
• Compliance Auditing: Store and analyze logs for regulatory compliance.
• DevOps: Streamline the development process by providing insights from logs.

Revenue

• Private Company: Loggly was acquired by SolarWinds in 2015. As a result, Loggly s revenue is not reported separately. It is folded under the overall revenue of SolarWinds.
• SolarWinds Revenue: SolarWinds, as a whole, is a public company. They report their financial earnings quarterly, including their overall revenue. While Loggly s specific revenue isn t broken out, it s part of SolarWinds broader revenue within the IT Management product area. To find this, refer to SolarWinds most recent financial filings or investor relations section.
• No Specific Figures: You won t find specific, standalone revenue figures solely for Loggly.

Alternatives to Loggly

There are many log management and analysis tools on the market. Here are some popular alternatives, broadly categorized:

• Cloud-Based Log Management:

  • Splunk Cloud: A powerful and feature-rich enterprise solution known for its scalability and flexibility (but can be complex).
  • Datadog: An all-in-one monitoring and analytics platform that includes log management.
  • Elastic Cloud (Elasticsearch Service): Provides the power of Elasticsearch with managed infrastructure and is a popular choice with those comfortable with the Elastic Stack (formerly ELK).
  • Sumo Logic: Another powerful cloud-based solution with comprehensive features for log analytics.
  • New Relic Logs: A log management solution as part of the broader New Relic observability platform.
  • Google Cloud Logging: Part of Google Cloud Platform, tight integration if your infrastructure is on GCP.
  • AWS CloudWatch Logs: Part of Amazon Web Services, tightly integrated if you are primarily using AWS.
  • Azure Monitor Logs: Part of Microsoft Azure, if you rely on Azure this is a native option.

• Open-Source/Self-Hosted:

  • Elasticsearch + Kibana + Logstash (ELK/Elastic Stack): A popular open-source combination that provides powerful search, visualization, and ingestion, but requires maintenance and management.
  • Loki (Grafana): Designed for efficient log aggregation, typically paired with Grafana for visualizations.

• Other:

  • Graylog: Open-source with a commercial version, known for its strong security features.

When Choosing an Alternative, Consider:

• Scalability: How well does it handle your current and future log volumes?
• Ease of Use: How easy is it to set up, configure, and use?
• Cost: How does the pricing model align with your budget?
• Features: Does it provide the necessary search, visualization, and alerting features?
• Integrations: Does it integrate with your existing technology stack?
• Support: Does it offer adequate support and documentation?

Loggly Pricing

• Subscription-Based: Loggly, now a SolarWinds product, uses a subscription-based pricing model.
• Based on Log Volume: Pricing is typically based on the volume of log data ingested per month.
• Tiered Pricing: They usually offer multiple pricing tiers with increasing features and data allowance as you scale.
• Free Trial/Free Tier: They may offer a free trial or a limited free tier to allow you to test the service.

Important Note: Pricing can vary and is subject to change by SolarWinds. It s best to visit the official SolarWinds Loggly page for the most up-to-date pricing details and to contact their sales team for customized solutions and quotes.

Customer Care Details

• SolarWinds Support: Since Loggly is now part of SolarWinds, their support is provided through SolarWinds customer support infrastructure.
• Support Channels: Typically includes:
  • Online Knowledge Base/Documentation: Comprehensive help articles and guides.
  • Support Tickets: Submitting support requests through their online portal.
  • Phone Support (Potentially): Depending on your support plan.
  • Community Forums: Engaging with other users.
• Support Levels: SolarWinds typically has different levels of support, ranging from basic to premium, which affects response times and access to specialized support engineers.
• Support Hours: Their support hours will be detailed on their website. They often have 24/7 support options for critical issues, depending on the plan.

To Get the Most Accurate Support Information:

• Visit the SolarWinds Website: Go to the SolarWinds website and navigate to the Loggly section or their support page.
• Check Your Account: If you are a current Loggly customer, your specific support details should be accessible through your account portal.

In Summary

Loggly is a cloud-based log management solution that has become part of the larger SolarWinds offering. While Loggly s individual revenue isn t reported, it forms a component of SolarWinds broader financial performance. Choosing a log management tool requires careful evaluation of your needs, budget, and technical expertise, which is why understanding the range of alternatives is crucial. Always verify pricing and support information directly from the official SolarWinds website or by reaching out to their sales team.