Websites using Cookielaw

Let s break down Cookielaw, covering the aspects you ve requested: overview, revenue, alternatives, pricing, and customer care.

What is Cookielaw? (Overview)

Cookielaw is a brand of Crownpeak Technology, a company specializing in digital experience management. Specifically, Cookielaw by Crownpeak focuses on cookie consent and privacy compliance. They provide tools and services to help businesses comply with regulations like:

• GDPR (General Data Protection Regulation): The European Union s data privacy law.
• ePrivacy Directive (Cookie Law): An EU directive focused on privacy in electronic communications, including cookies.
• CCPA (California Consumer Privacy Act) / CPRA (California Privacy Rights Act): California s privacy laws.
• LGPD (Lei Geral de Proteção de Dados): Brazil s data privacy law.
• Other global privacy regulations: As privacy laws become more prevalent worldwide, Cookielaw aims to offer solutions for broader international compliance.

Key Features and Services of Cookielaw:

• Cookie Consent Banner Management: Creating and managing customizable consent banners that appear on websites to inform users about cookies and obtain their consent.
• Cookie Scanning and Categorization: Automatically scanning websites to identify cookies used, and categorizing them (e.g., necessary, functional, analytics, marketing).
• Consent Recording and Management: Storing and managing user consent preferences, providing proof of compliance.
• Privacy Policy Generation and Management: Tools to create and manage privacy policies that are compliant with relevant regulations.
• Data Subject Rights Management (DSR): Features to handle user requests related to their data (access, rectification, deletion, etc.).
• Integration Capabilities: Integration with various Content Management Systems (CMS), tag management systems, and marketing platforms.
• Compliance Auditing and Reporting: Providing reports and audit trails to demonstrate compliance to regulatory bodies.
• Website Scanning for Privacy Issues: Beyond cookies, some solutions may extend to broader website privacy scanning.

Revenue (Information is Limited)

• Private Company: Crownpeak Technology, the parent company of Cookielaw, is a privately held company. This means they are not required to publicly disclose their financial information, including revenue.
• Revenue Estimation: It s challenging to give a precise revenue figure for Cookielaw specifically. However, we can infer some things:
  • Market Size: The cookie consent and privacy compliance market is substantial and growing rapidly due to increasing global privacy regulations.
  • Crownpeak s Overall Revenue: While we don t know Cookielaw s specific revenue, Crownpeak as a whole is a significant player in digital experience management. They likely generate substantial revenue across their entire suite of products.
  • Subscription-Based Model: Cookielaw operates on a subscription-based model (more on pricing below). This provides recurring revenue.
  • Industry Position: Cookielaw (or Crownpeak s privacy solutions) is considered a well-established and reputable player in the cookie consent space. This suggests they have a significant customer base.

Therefore, while we don t have exact revenue figures, it s reasonable to assume that Cookielaw generates a healthy revenue stream as part of Crownpeak s overall business, driven by the growing demand for privacy compliance solutions.

Alternatives to Cookielaw

The cookie consent and privacy management market is competitive. Here are some notable alternatives to Cookielaw:

Direct Competitors (Cookie Consent Platforms):

• OneTrust: A major player, often considered the leader in the consent management platform (CMP) space. Known for its comprehensive feature set and enterprise focus.
• Cookiebot (by Usercentrics): Another popular and well-regarded CMP, often praised for its ease of use and automated scanning capabilities. Usercentrics acquired Cookiebot and is now a larger entity.
• Usercentrics: Before acquiring Cookiebot, Usercentrics was already a strong CMP provider. Now, with Cookiebot, they offer a broader range of solutions.
• Didomi: A European CMP provider known for its focus on user experience and customizable consent banners.
• Osano: Another well-known CMP provider with a focus on ease of use and compliance automation.
• Quantcast Choice: A free (for basic use) CMP offered by Quantcast, a company specializing in audience measurement and advertising. More suitable for smaller sites or those on a budget but may have limitations in features and support.
• Civic Cookie Control (by Civic UK): Another established CMP, often used by public sector organizations and known for its accessibility features.

Other Approaches (Not Direct Competitors, but Alternatives in Function):

• DIY (Do-It-Yourself) Solutions: For very small websites with limited traffic and simple cookie usage, some might attempt to implement cookie consent manually using website plugins or custom coding. This is generally not recommended for businesses facing serious compliance requirements due to complexity and legal risks.
• Website Plugins/Apps (for specific CMS like WordPress): There are WordPress plugins and apps for other CMS that offer basic cookie consent functionality. These can be cheaper but often lack the comprehensive features, legal expertise, and robust support of dedicated CMP platforms like Cookielaw and its competitors.
• Tag Management Systems (TMS) with Consent Features: Some advanced Tag Management Systems (like Google Tag Manager) are adding features to help manage consent. However, they are not typically as comprehensive or legally focused as dedicated CMPs and often require more technical expertise to set up and maintain for compliance.

Choosing an Alternative: The best alternative depends on your specific needs, budget, website complexity, and risk tolerance. Factors to consider:

• Website size and traffic volume.
• Complexity of your cookie usage.
• Specific regulations you need to comply with.
• Budget.
• Level of customization required.
• Desired level of support and expertise.

Pricing (Typically Subscription-Based and Varied)

• No Publicly Available Pricing for Cookielaw (likely): Like many enterprise SaaS solutions, Cookielaw (Crownpeak s privacy solutions) likely does not publish explicit pricing on their website. Pricing is usually customized based on factors like:

  • Website traffic volume (page views, sessions).
  • Number of websites or domains requiring compliance.
  • Specific features and services needed.
  • Contract length.
  • Support level required.

• Pricing Models of Competitors (Indicative): Competitors often use tiered subscription models based on website traffic. Here s a general idea of what pricing models might look like in this space:

  • Free Tiers (Limited): Some platforms (like Quantcast Choice) offer free tiers with very limited features and traffic allowances, often designed for very small websites or for trial purposes.
  • Basic/Starter Plans: For small to medium-sized websites with moderate traffic. Pricing could range from $50 - $200+ per month (ballpark, and varies widely). These plans might have limitations on features or traffic.
  • Business/Professional Plans: For larger websites and businesses with more complex needs, higher traffic, and requirements for advanced features (e.g., more customization, DSR management). Pricing can range from $200 - $1000+ per month or more.
  • Enterprise Plans: For very large enterprises with multiple websites, high traffic, and complex global compliance requirements. Pricing is often negotiated custom contracts and can be significantly higher, potentially thousands of dollars per month or more.

To get accurate pricing for Cookielaw, you would need to contact their sales team directly and request a quote. Be prepared to provide information about your website(s) and compliance needs.

Customer Care Details (General Expectations and Considerations)

• Business Focus: Cookielaw and Crownpeak are enterprise-focused companies. Their customer care is generally geared towards businesses rather than individual consumers.
• Expected Support Channels: You can typically expect customer care to be offered through channels like:
  • Email Support: For less urgent issues and inquiries.
  • Phone Support: Potentially for urgent matters or more complex issues.
  • Live Chat (possibly): Some platforms offer live chat for quicker support.
  • Knowledge Base/Documentation: Online documentation, FAQs, and tutorials to help users self-serve and find answers.
  • Account Management: For larger clients, they may offer dedicated account managers to provide personalized support and guidance.
• Quality of Customer Care: The quality of customer care can vary. Here are general factors to consider:
  • Responsiveness: How quickly do they respond to inquiries?
  • Expertise: Do their support staff have sufficient knowledge of privacy regulations and the platform itself?
  • Helpfulness: Are they effective at resolving issues and providing helpful guidance?
  • Documentation Quality: Is their knowledge base comprehensive and easy to understand?
  • Proactive Support: Do they proactively inform customers about updates, changes in regulations, or best practices?

How to Assess Customer Care (If Considering Cookielaw):

• Check Reviews and Testimonials (with caution): Look for online reviews and testimonials about Crownpeak or Cookielaw s customer support. Be aware that reviews can be biased, and experiences can vary.
• Contact Sales/Support Directly: Reach out to Cookielaw s sales or support team with some questions before committing to a subscription. This can give you a firsthand sense of their responsiveness and helpfulness.
• Ask for Case Studies or Customer References: If you are a larger enterprise, you can ask Cookielaw for case studies or customer references to get insights from existing clients about their experience with support.
• Look for Service Level Agreements (SLAs): For enterprise clients, inquire about Service Level Agreements that outline guaranteed response times and service availability.

In Summary

Cookielaw by Crownpeak is a reputable provider of cookie consent and privacy compliance solutions, particularly aimed at businesses. While precise revenue figures are not public, they are likely substantial. The market is competitive with many alternatives, and the best choice depends on your specific needs and budget. Pricing is generally subscription-based and customized, requiring you to contact them for a quote. Customer care is business-focused and likely offers standard channels like email, phone, and knowledge bases. Thoroughly evaluate your needs and compare Cookielaw with alternatives to make the best decision for your organization s privacy compliance.