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Okay, let s break down Basis Technologies, a company operating in the SAP landscape, covering your key areas of interest: overview, revenue, alternatives, pricing, and customer care.

Basis Technologies Overview

Basis Technologies is a software company specializing in DevOps and automation solutions for SAP systems. Their primary product is the ActiveControl platform. They aim to help organizations accelerate SAP change and innovation while reducing risk and cost. Here s a breakdown of their core offering:

  • Focus: Streamlining and automating the process of making changes to SAP environments, from development through testing and deployment.
  • Target Audience: Companies running complex SAP landscapes, often those in heavily regulated industries or with large user bases.
  • Key Problem Solved: Reducing manual effort, errors, and bottlenecks in the SAP change process. This leads to faster project delivery, increased agility, and minimized business disruption.
  • Core Functionality:
    • Automated Change Management: Manages and automates the entire lifecycle of SAP changes (transport management), from development to production.
    • Continuous Integration/Continuous Delivery (CI/CD): Enables faster and more frequent delivery of SAP changes using DevOps principles.
    • Risk Management and Compliance: Provides tools for managing risk, ensuring compliance, and auditability.
    • Impact Analysis: Identifies potential conflicts and impacts of proposed changes before they are deployed.
    • Regression Testing Automation: Integrates with testing tools to automate regression testing, reducing testing effort.

Revenue

  • Basis Technologies is a privately held company. Therefore, exact revenue figures are not publicly available.
  • However, based on their market position and growth in the SAP DevOps space, it can be estimated that they are a company with substantial annual revenue, likely in the tens of millions of dollars.
  • The company has received several rounds of funding, which suggests a growing business.

Alternatives to Basis Technologies

While Basis Technologies is a key player in automated SAP change management, several alternatives exist, depending on specific needs and budget:

  • SAP Solution Manager: SAP s own solution for managing the entire application lifecycle, including change management. It s often included as part of an SAP license. It tends to be comprehensive, but may be less agile and more complex than dedicated DevOps solutions like Basis Technologies.
  • SAP Focused Build: A more agile SAP offering built on top of Solution Manager, catering for project-based implementations.
  • Panaya: Another popular automated change management solution for SAP. It focuses on impact analysis, testing, and automated updates.
  • Realize: A platform focusing on the end-to-end SAP landscape, including change control, test automation, and landscape management.
  • Avantra: An AI-powered automation platform for SAP operations, including monitoring and process automation, and it includes change management components.
  • Manual Custom Solutions: Some organizations choose to build their own custom solutions using scripts and workflow tools, but this approach is typically more time-consuming and can be prone to errors, lacking the enterprise features of a packaged solution.
  • Other Specialized Tools: Depending on your specific needs, you might consider point solutions for specific areas like test automation, with tools like Tricentis Tosca or Worksoft.

Factors to consider when choosing an alternative:

  • Complexity of your SAP landscape: If you have a large, complex landscape, you ll likely benefit more from a robust, comprehensive solution like Basis Technologies, Panaya, or Realize.
  • Level of automation desired: How much manual effort are you willing to accept? Some solutions, like SAP Solution Manager, require more manual configuration than purpose-built DevOps platforms.
  • Budget: Basis Technologies and similar solutions are premium products and come with a price tag. Consider more cost-effective options, especially if your needs are simpler, like SAP Focused Build.
  • Specific features needed: Some solutions excel in certain areas, like testing or impact analysis. Match the features to your critical requirements.
  • Ease of use and learning curve: Look at the user interface and training needed to get staff fully up to speed.
  • Integration with other tools: Consider your existing tool stack and ensure seamless integrations.

Pricing

  • Basis Technologies uses a subscription-based licensing model.
  • The exact cost is not publicly available and depends on various factors, including:
    • The number of SAP systems and landscapes you want to manage.
    • The number of users who will access the platform.
    • The specific modules and features you require.
  • You should expect that Basis Technologies and its direct competitors are premium products with higher subscription costs compared to the base SAP solutions.
  • It s best to contact Basis Technologies directly for a custom quote based on your particular requirements.

Customer Care Details

  • Basis Technologies provides customer support through various channels:
    • Dedicated Customer Success Managers: Assigned to clients to provide ongoing support and assistance.
    • Online Support Portal: A knowledge base, FAQs, and documentation.
    • Email Support: Support teams are available through email.
    • Phone Support: May be available for urgent issues.
    • Training and Onboarding: They usually offer training programs to help users get started and make the most of the platform.
    • Community forums for customers can be found on their website or as part of user support.
  • They are generally known to have a high level of customer engagement and dedicated support services.

In Summary

Basis Technologies is a powerful player in the SAP change management and DevOps space. Their ActiveControl platform automates and simplifies the complex process of making changes to SAP systems, leading to increased agility, reduced risk, and cost savings.

While they are a premium solution with a higher price tag, they provide a dedicated customer support model, making them ideal for large enterprises with critical SAP systems. If you re seeking a robust and specialized SAP change management solution, Basis Technologies is worth considering, but you should evaluate the alternatives and your specific needs to make the best choice for your organization.

Recommendation:

  • If you are a large organization with a complex SAP environment and are looking to significantly improve your DevOps practices, Basis Technologies is a strong contender.
  • If you have a smaller landscape or limited budget, you may want to explore other alternatives like SAP Focused Build, Panaya, or custom scripting.
  • Regardless of your situation, contact Basis Technologies and their alternatives to get custom quotes and see which solution aligns best with your requirements.

This overview should give you a solid foundation to further explore Basis Technologies and other potential solutions for your SAP landscape.





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