Websites using Wildapricot

Okay, let s break down WildApricot.

WildApricot: Overview

WildApricot is a cloud-based membership management software designed primarily for small to medium-sized associations, non-profits, clubs, and other membership organizations. It aims to streamline administrative tasks, automate processes, and improve member engagement.

• Key Features:

  • Membership Database: Centralized member profiles, contact information, membership levels, and history.
  • Website Builder: Provides templates and tools to create and manage a professional website (often with member-only areas).
  • Event Management: Online event registration, payment processing, automated reminders, and attendance tracking.
  • Online Payments: Secure payment processing for membership dues, event fees, and donations.
  • Email Marketing: Communication tools to send newsletters, announcements, and targeted emails to members.
  • Automated Renewals: Automatic billing for membership renewals, reducing administrative overhead.
  • Reporting & Analytics: Data on membership growth, event attendance, and financial performance.
  • Mobile App: Allows members to access information and manage their profiles on the go.
  • Member Portal: Members can log in to update their information, register for events, and access member-only content.

Revenue

WildApricot is a privately held company owned by Personify. It does not publicly disclose its revenue. However, based on their pricing structure and market position, industry analysts estimate their annual revenue to be in the tens of millions of dollars.

Pricing

WildApricot uses a tiered, subscription-based pricing model. The price depends on the number of contacts in your database. They generally offer a free trial. * Free: Up to 50 contacts.

• Paid Plans:
  • Tiered Pricing: Prices increase based on the number of contacts (e.g., 100 contacts, 250 contacts, 500 contacts, 2000 contacts, 5000 contacts, 15000 contacts).
  • Features: The features available are generally the same across all paid plans, the major difference is the number of contacts you can have.

It s important to check their official website for the most current pricing information as it can change.

Alternatives

There are many alternatives to WildApricot, each with its own strengths and weaknesses. Here are some popular options, categorized by their focus:

• General Membership Management:

  • MemberClicks: A popular choice, often compared directly to WildApricot. Offers a similar suite of features, but with a different user interface.
  • GrowthZone: A comprehensive solution that often caters to larger organizations.
  • Fonteva: Built on the Salesforce platform, offering extensive customization and integration options (but often more complex).
  • YourMembership: Another established player in the market.
  • Zen Planner: Specifically designed for gyms, fitness studios, and martial arts schools. (More niche)
  • ClubExpress: Another competitor to WildApricot

• Event Management Focused (with some membership features):

  • Eventbrite: Well-known for event registration and ticketing.
  • Cvent: A comprehensive event management platform (often used for larger events and conferences).

• CRM (Customer Relationship Management) with Membership Add-ons:

  • HubSpot: A powerful CRM that can be customized for membership management.
  • Salesforce: Highly customizable and scalable, but can be complex to set up.
  • Zoho CRM: A more affordable CRM option with membership capabilities.

• Open-Source/Self-Hosted:

  • CiviCRM: A popular open-source CRM specifically designed for non-profits and associations. (Requires technical expertise to set up and maintain).
  • Dolphin: Social Networking software.

• All-in-One Platform:

  • Raklet A modern membership management platform that also provides tools for community building and fundraising.

When choosing an alternative, consider:

• Your organization s size and complexity: Do you need a simple solution or a highly customizable one?
• Your budget: Pricing varies significantly between platforms.
• The features you need: Prioritize the features that are most important to your organization.
• Ease of use: Is the platform user-friendly for both administrators and members?
• Integration with other tools: Does it integrate with your existing accounting software, email marketing platform, etc.?
• Customer Support: Is there adequate support available if you need help?

Customer Care Details

WildApricot generally provides customer support through the following channels:

• Online Knowledge Base/Help Center: A comprehensive collection of articles, tutorials, and FAQs. This is often the first place to look for answers.
• Email Support: Submitting support requests via email.
• Phone Support: Phone support availability may depend on your subscription level.
• Community Forums: A place to connect with other WildApricot users and ask questions.
• Webinars and Training: They often offer webinars and training sessions to help users learn how to use the platform.

Customer Satisfaction:

Customer reviews of WildApricot are generally positive, particularly regarding its functionality and ease of use for small to medium-sized organizations. Common praise points include:

• Ease of Use: The system is generally considered user-friendly, especially compared to more complex platforms.
• Comprehensive Features: It offers a wide range of features in one platform, eliminating the need for multiple tools.
• Good Value: It s often seen as a good value for the price, especially for smaller organizations with limited budgets.

However, some common criticisms include:

• Customization Limitations: While it offers some customization options, it may not be flexible enough for organizations with highly specific needs.
• Customer Support Responsiveness: Some users have reported issues with the speed or quality of customer support.
• Website Builder Limitations: The website builder, while functional, may not be as advanced as dedicated website platforms.

In summary:

WildApricot is a solid choice for membership organizations looking for an all-in-one platform to manage their operations. Carefully consider your organization s specific needs and compare it with the alternatives to make the best decision.