Websites using Whiteops

Okay, let s break down White Ops (now known as HUMAN Security) covering its overview, revenue, alternatives, pricing insights (although not directly available), and customer care.

Overview of HUMAN Security (Formerly White Ops)

• What it is: HUMAN Security (formerly White Ops) is a cybersecurity company that protects digital experiences by verifying the humanity of online interactions. They focus on preventing sophisticated bot attacks, fraud, and abuse across various platforms.
• Core Focus: Their main goal is to ensure that interactions on websites, mobile apps, connected TVs, and other digital platforms are genuine and not driven by malicious bots or fraudulent activities. They work to detect and mitigate these threats in real-time.
• Key Areas of Protection:
  • Bot Mitigation: Identifying and blocking automated bot traffic that can skew analytics, drain resources, and engage in fraudulent activities.
  • Fraud Prevention: Preventing ad fraud, payment fraud, account takeover, and other types of online fraud.
  • Application Integrity: Ensuring the integrity of applications and preventing malicious code injection or tampering.
• Technology: HUMAN Security employs advanced techniques, including:
  • Behavioral Analysis: Analyzing user behavior patterns to distinguish between humans and bots.
  • Device Fingerprinting: Identifying devices based on their unique characteristics.
  • Machine Learning: Using machine learning algorithms to detect and adapt to evolving bot threats.
• Customers: Their clients include large enterprises, e-commerce companies, media companies, and advertising platforms.

Revenue

• HUMAN Security is a privately held company, so specific revenue figures are not publicly disclosed.
• Generally, companies in the cybersecurity and fraud prevention space that cater to large enterprises can generate significant revenue, potentially in the tens or hundreds of millions of dollars annually. However, without official data, this is speculative.

Alternatives to HUMAN Security

Here s a look at some of the key competitors and alternatives, grouped by their primary focus areas:

• Bot Detection/Mitigation:
  • DataDome: A strong competitor specializing in bot detection and mitigation, with a focus on e-commerce, classifieds, and online ticketing.
  • PerimeterX: Offers bot management, application security, and fraud prevention solutions. Well-regarded for its comprehensive approach.
  • Cloudflare Bot Management: Part of Cloudflare s broader security suite, provides bot detection and mitigation capabilities.
  • Akamai Bot Manager: Another solution integrated within a larger CDN and security platform, focusing on bot management.
  • Distil Networks (acquired by Imperva): Offers bot detection and mitigation services.
  • Radware Bot Manager: Focuses on protecting web applications and APIs from malicious bots.
• Fraud Prevention (broader scope than just bots):
  • Forter: Specializes in e-commerce fraud prevention, covering various types of fraud throughout the customer journey.
  • Signifyd: Provides fraud protection with a focus on chargeback guarantees.
  • Sift: Offers a platform for fraud detection and prevention, using machine learning to identify fraudulent activities.
  • Riskified: E-commerce fraud prevention, focusing on increasing revenue by approving more legitimate orders while preventing fraud.
• Kasada: Cloud-based bot mitigation solution with a focus on stopping bots before they impact business.

Pricing

• No Public Pricing: HUMAN Security does not publish its pricing information publicly. This is typical for enterprise-level security solutions.
• Factors Influencing Price: The cost of HUMAN Security (and its alternatives) will depend on several factors:
  • Traffic Volume: The amount of website traffic or application usage that needs to be protected.
  • Features Required: The specific modules and features that are needed (e.g., bot mitigation, ad fraud prevention, application integrity).
  • Deployment Model: Whether the solution is deployed as a cloud service, on-premise, or a hybrid approach.
  • Contract Length: Longer-term contracts may come with discounts.
• How to Get Pricing: To obtain pricing, you ll need to contact HUMAN Security directly and discuss your specific requirements. The same is true for most of its competitors.

Customer Care/Support

• Enterprise Focus: HUMAN Security primarily caters to enterprise clients, which means they typically offer a higher level of customer support.
• Support Channels: Expect support through the following channels:
  • Dedicated Account Managers: For larger clients, they likely provide a dedicated account manager to oversee the relationship and provide personalized support.
  • Technical Support: Technical support teams are available to assist with implementation, configuration, and troubleshooting.
  • Online Documentation: Comprehensive documentation, knowledge bases, and FAQs are typically provided to help customers resolve issues independently.
  • Service Level Agreements (SLAs): Enterprise contracts often include SLAs that guarantee a certain level of uptime and responsiveness from the support team.
• Reputation: While I don t have specific, recent reviews on HUMAN Security s customer support, you can find reviews on platforms like G2, TrustRadius, and Gartner Peer Insights to get a sense of customer satisfaction. Look for comments related to the quality of support, responsiveness, and ease of implementation.

Key Considerations When Choosing a Solution

• Accuracy: The ability to accurately identify bots and fraudulent activities without blocking legitimate users.
• Performance: The impact on website or application performance. The solution should not introduce significant latency.
• Integration: How easily the solution integrates with your existing infrastructure and security tools.
• Scalability: The ability to scale the solution as your traffic and business grow.
• Reporting and Analytics: The quality of the reporting and analytics provided to help you understand the threats you are facing and the effectiveness of the solution.
• Total Cost of Ownership: Consider not only the upfront licensing fees but also the costs of implementation, maintenance, and ongoing support.

I hope this comprehensive overview is helpful! Let me know if you have any more questions.