Websites using Webasyst

Okay, let s break down Webasyst, covering its overview, revenue (or lack of available data), alternatives, pricing, and customer care.

What is Webasyst?

Webasyst is a PHP-based framework and platform that allows users to build and manage online stores, websites, and business applications. It s primarily known for its self-hosted nature, giving users a high degree of control and customization. It s not a single monolithic application, but rather a system built around apps that can be installed and integrated.

• Key Features:
  • App-Based Architecture: Core functionality is extended through installable apps. These apps cover e-commerce, CRM, marketing automation, helpdesk, blogging, photo galleries, and more.
  • Self-Hosted: You download and install Webasyst on your own server or hosting environment. This provides more control over data and customization compared to SaaS platforms.
  • Customization: Developers can create custom apps and themes to tailor Webasyst to specific business needs.
  • E-commerce Focus: A strong suite of e-commerce apps is available, including storefront management, product catalogs, order processing, and payment gateway integrations.
  • CRM and Business Tools: Includes apps for managing customer relationships, email marketing, helpdesk support, and other business processes.
  • Multilingual Support: Offers support for multiple languages, facilitating international sales.

Revenue Information

Unfortunately, Webasyst is a privately held company, and they do not publicly disclose their revenue figures. Therefore, any revenue numbers you might find online would likely be estimates or speculation.

Alternatives to Webasyst

Here are some alternatives to Webasyst, categorized by type, with a focus on the key differences:

• Self-Hosted E-commerce/CMS Platforms:

  • Magento (Adobe Commerce): A powerful, open-source platform primarily focused on e-commerce. Offers extensive customization and scalability but has a steeper learning curve and higher development costs than Webasyst. Best for: Enterprise-level e-commerce with complex requirements.

  • PrestaShop: Another popular open-source e-commerce platform. Easier to use than Magento but may have limitations in scalability for very large businesses. Best for: Small to medium-sized e-commerce businesses.

  • WooCommerce (WordPress plugin): A highly flexible e-commerce solution that integrates with WordPress. Benefit is using the popular CMS. Relatively easy to set up, but scalability and security are concerns. Best for: Businesses already using WordPress or wanting a content-rich e-commerce site.

  • OpenCart: A free open-source e-commerce platform. Similar to Prestashop but known for its extensive modules/extensions. Best for: e-commerce businesses looking for a wide array of third party support.

  • SaaS E-commerce Platforms (Hosted Solutions):

  • Shopify: A leading SaaS e-commerce platform. Easy to use, offers a wide range of apps and integrations, and handles hosting and security. Best for: Businesses wanting a quick setup and managed hosting.

  • BigCommerce: Another robust SaaS e-commerce platform. Similar to Shopify, with a focus on scalability and enterprise features. Best for: Larger businesses or those anticipating rapid growth.

  • Squarespace Commerce: Known for its user-friendly website builder. Easy to setup a simple online store and blog. Best for: simple e-commerce with content-rich websites.

  • Wix eCommerce: Similar to Squarespace Commerce. Best for: simple e-commerce with content-rich websites.

  • All-in-One Business Platforms:

  • Odoo: A comprehensive suite of business applications, including CRM, e-commerce, accounting, and more. Offers both open-source and SaaS options. Best for: Businesses wanting to integrate various business processes into one platform.

Key Considerations When Choosing an Alternative:

• Self-Hosted vs. SaaS: Do you want the control and customization of self-hosting, or the convenience of a managed SaaS solution?
• Scalability: How much growth do you anticipate? Can the platform handle your future needs?
• Technical Expertise: How comfortable are you with server management, coding, and troubleshooting?
• Budget: Consider the costs of hosting, development, apps/plugins, and support.
• Specific Features: Does the platform offer the features you need out-of-the-box or through integrations?

Pricing

Webasyst uses a unique pricing model:

• Core System (Webasyst Framework): The core Webasyst framework itself is free to download and use.
• Apps: Most apps are available for purchase individually. The price of apps varies widely depending on the developer and the functionality provided. The pricing is usually a one-time purchase, not a subscription, with updates included for a defined period (usually 1 year). After that period, you can continue using the app but won t receive updates until you renew the license.
• Themes: Themes are also typically purchased individually, with prices varying depending on the design and features.
• Hosting: You are responsible for your own hosting costs, which will depend on your chosen provider and server configuration.
• Development Costs: If you need custom apps or themes developed, or help with installation and configuration, you will incur additional development costs.

In summary, the initial cost of Webasyst can be low (free core), but the total cost can vary significantly depending on the apps and themes you need and the amount of custom development required.

Customer Care Details

Webasyst offers customer support through several channels:

• Official Website: The official Webasyst website (https://www.webasyst.com/) provides documentation, FAQs, and a knowledge base.
• Webasyst Support Center: They provide a support center where users can submit support tickets.
• Community Forum: A community forum is available for users to ask questions and share knowledge. This is often a good place to find help from other users.
• App Developers: Support for individual apps is typically provided by the app developers themselves. Check the app s description or documentation for contact information.
• No Phone Support: Webasyst primarily relies on online support channels and does not offer direct phone support.

Key Takeaways about Customer Care:

• Emphasis on Self-Help: Webasyst s support model relies heavily on documentation, FAQs, and the community forum.
• Support Varies by App: The quality and responsiveness of support can vary depending on the app developer.
• Best Suited for Tech-Savvy Users: Users who are comfortable troubleshooting issues themselves and navigating online resources will likely find Webasyst s support adequate. Users needing immediate phone assistance may find it lacking.

In conclusion, Webasyst is a flexible, self-hosted platform that gives users control and customization. It s a good option for technically proficient users who want to build a custom e-commerce or business solution. However, it requires more technical expertise and self-reliance compared to SaaS alternatives.