Websites using Veritrans

Okay, let s break down Veritrans (now known as Midtrans), a popular payment gateway in Indonesia and Southeast Asia.

Overview

• What it is: Midtrans (formerly Veritrans) is a leading payment gateway in Indonesia. It provides a platform that enables businesses to accept online payments from various sources, including credit/debit cards, bank transfers, e-wallets, and other online payment methods. It simplifies the process of integrating payment options into websites and mobile apps.
• Target Audience: Businesses of all sizes operating in Indonesia (and, to some extent, Southeast Asia), from e-commerce startups to large enterprises. They are particularly strong in serving the Indonesian market.
• Key Features:
  • Payment Gateway: The core functionality, processing online payments securely.
  • Payment Options: Supports a wide variety of payment methods popular in Indonesia, including:
    • Credit and Debit Cards (Visa, Mastercard, JCB, Amex)
    • Bank Transfers (Virtual Accounts from major Indonesian banks)
    • E-Wallets (GoPay, OVO, ShopeePay, Dana, LinkAja)
    • Convenience Stores (Indomaret, Alfamart)
    • Installment Options (Cicilan)
    • QRIS (Quick Response Code Indonesian Standard)
  • Fraud Detection: Built-in fraud prevention tools to minimize fraudulent transactions.
  • Reporting and Analytics: Provides dashboards and reports to track payment performance, identify trends, and manage transactions.
  • Mobile SDKs: Software development kits (SDKs) for easy integration into mobile applications.
  • API Integration: Robust APIs for developers to customize the payment experience.
  • Payment Links: Allows businesses to generate and share payment links for collecting payments without needing a full website integration.
  • Recurring Payments: Supports setting up subscriptions and recurring billing.
  • Split Payments: Allows businesses to split a payment between multiple parties.

Revenue (Estimate and Considerations)

• Private Company: Midtrans is a privately held company (part of GoTo Group, which is publicly listed). Therefore, exact revenue figures are not publicly available.
• Revenue Model: Midtrans generates revenue primarily through transaction fees charged on successful payments processed through their gateway. They also likely have revenue from setup fees (though often waived), subscription fees for premium features, and potentially revenue sharing agreements with some partners.
• Market Position: As a leading payment gateway in Indonesia, it s reasonable to estimate that Midtrans handles a significant volume of online transactions, translating to substantial revenue. However, it s difficult to provide a specific number without insider information.
• GoTo Group: GoTo Group s financial reports will offer some insights into the performance of their financial technology services, which includes Midtrans. However, the specific breakdown for Midtrans alone won t be available.

Alternatives

Here s a list of Midtrans alternatives, with a brief description of each:

• Xendit: A major competitor to Midtrans, offering a similar range of payment options and features, also focused on Southeast Asia, especially Indonesia.
• Doku: Another established Indonesian payment gateway with a wide array of payment methods.
• iPay88: A payment gateway that has a presence in Southeast Asia, including Indonesia.
• NICEpay: Another Payment gateway operating in Indonesia.
• Tripay: Indonesian payment gateway.
• Durianpay: A payment platform operating in Indonesia.
• Flutterwave: Although more focused on Africa, Flutterwave is expanding its reach and may be an option for some businesses with international transactions.
• Stripe: While Stripe s direct availability in Indonesia might be limited, it can be used via partnerships or for processing international cards. Useful if you have a global customer base.
• PayPal: A globally recognized payment platform.
• 2Checkout (Verifone): A global payment processor that supports a wide range of currencies and payment methods, but might be more complex for specifically Indonesian needs.

Choosing an Alternative:

The best alternative depends on your specific requirements:

• Payment Methods: Ensure the gateway supports the payment methods your customers prefer (e.g., specific e-wallets, bank transfers).
• Pricing: Compare transaction fees, setup fees, and any other charges.
• Integration: Assess the ease of integration with your website or app.
• Features: Consider features like fraud prevention, reporting, and recurring billing.
• Customer Support: Evaluate the quality and responsiveness of customer support.

Pricing

• Transaction Fees: This is the primary cost. Midtrans charges a percentage of each successful transaction, plus a fixed fee in some cases. The specific percentages and fees vary depending on the payment method.
• Setup Fees: Midtrans often waives setup fees, especially for standard accounts.
• Subscription Fees: May apply for certain premium features, higher transaction limits, or dedicated support.
• Negotiation: For high-volume merchants, it s often possible to negotiate custom pricing.

To get accurate and up-to-date pricing information, you should:

1. Visit the Midtrans website: Look for a pricing page or contact their sales team.
2. Contact Sales: Reach out to Midtrans sales representatives to discuss your specific needs and get a customized quote.

Customer Care Details

• Website: https://midtrans.com/ (Look for Contact Us, Help Center, or Support sections)
• Help Center/Knowledge Base: Midtrans has a comprehensive help center with articles and FAQs covering common issues and questions.
• Email Support: They typically provide email support for inquiries. The email address is usually found on their contact page or in the help center.
• Phone Support: Phone support is also available for contacting Midtrans. The number will be on their website.
• Live Chat: Some payment gateways offer live chat support for immediate assistance. Check the Midtrans website for availability.
• Developer Documentation: For developers, Midtrans provides detailed API documentation and SDKs.
• Social Media: While not a primary support channel, they might have a presence on social media platforms like LinkedIn or Facebook.

Tips for Contacting Customer Care:

• Be Specific: Clearly describe your issue or question.
• Provide Details: Include transaction IDs, order numbers, or any other relevant information.
• Be Polite: Even if you re frustrated, a polite tone will help the support team assist you more effectively.

I hope this comprehensive overview of Veritrans/Midtrans is helpful! Let me know if you have any more questions.