Websites using Thryv

Okay, let s break down Thryv:

Thryv Overview

Thryv is a cloud-based customer relationship management (CRM) and business management platform targeted towards small to medium-sized businesses (SMBs). It aims to provide an all-in-one solution to manage various aspects of a business, including:

• CRM: Managing customer contacts, interactions, and sales pipelines.
• Marketing Automation: Email marketing, social media posting, automated reminders, and campaigns.
• Appointment Scheduling: Online booking, calendar management, and appointment reminders.
• Payments & Invoicing: Online payments, invoicing, estimates, and payment tracking.
• Customer Communication: Text messaging, email, and a customer portal.
• Reputation Management: Review management, monitoring online mentions, and responding to feedback.
• Reporting & Analytics: Tracking business performance metrics.

Key Features & Benefits (According to Thryv):

• Centralized Platform: Consolidates multiple business functions into one system.
• Automation: Streamlines tasks like appointment reminders and marketing campaigns.
• Improved Customer Engagement: Provides tools for better communication and relationship management.
• Increased Efficiency: Automates processes to save time and reduce manual work.
• Data-Driven Insights: Offers reporting to help make informed business decisions.

Revenue (Estimated):

Thryv is a publicly traded company (NASDAQ:THRY). Because of this status, financial records are transparent. Thryv published a revenue of $321.8 million in 2023.

Alternatives to Thryv

The CRM and business management software market is competitive. Here are some alternatives to Thryv, categorized by their strengths:

• General All-in-One Solutions (Similar scope to Thryv):

  • HubSpot CRM: A very popular and robust CRM platform with marketing, sales, and service hubs. It has a free version and scales up to more advanced paid plans.
  • Zoho CRM: Another comprehensive CRM with a wide range of features and integrations. Zoho offers various apps beyond CRM, creating a complete business suite.
  • Keap (formerly Infusionsoft): Focuses on sales and marketing automation for small businesses. Known for its robust campaign builder.
  • monday.com: While known for project management, monday.com is increasingly used as a CRM and business operations platform. Very visual and customizable.
  • ServiceTitan: Specifically designed for home service businesses (HVAC, plumbing, electrical, etc.).
  • Jobber: Another strong option for field service businesses.
  • Housecall Pro: Similar to Jobber and ServiceTitan, focused on home service professionals.

• CRM Focused Alternatives:

  • Salesforce Sales Cloud: The market leader in CRM, offering a highly customizable and scalable solution (often overkill for very small businesses).
  • Pipedrive: A sales-focused CRM known for its ease of use and visual pipeline management.
  • Freshsales Suite: CRM with built-in sales and marketing automation.

• Appointment Scheduling & Booking Alternatives:

  • Calendly: Simple and popular appointment scheduling tool.
  • Acuity Scheduling (now part of Squarespace): Another well-regarded scheduling platform.
  • Square Appointments: If you already use Square for payments, this is a natural fit.

• Payment & Invoicing Alternatives:

  • QuickBooks Online: A widely used accounting software with invoicing and payment features.
  • Xero: Another popular accounting platform.
  • Stripe: Powerful payment processing platform with APIs for developers.
  • PayPal: Widely recognized payment platform.

Choosing an Alternative:

When selecting an alternative, consider:

• Your Specific Needs: What are the most important functions you need?
• Budget: How much can you afford to spend monthly or annually?
• Ease of Use: How tech-savvy are you and your team?
• Scalability: Can the platform grow with your business?
• Integrations: Does it integrate with other tools you already use?

Pricing

Thryv offers tiered pricing plans. Because pricing can change, it s crucial to visit Thryv s website or contact their sales team for the most up-to-date information. In general, expect to pay a monthly fee based on the features you need and the number of users.

Customer Care Details

• Website: www.thryv.com. Look for Support or Help sections on the site.
• Phone: Check their website for their customer support phone number.
• Email: Look for a contact form or support email address on their website.
• Online Knowledge Base: Thryv likely has a knowledge base with articles and FAQs to help users troubleshoot issues.
• Community Forums: Some software companies have user forums where you can ask questions and get help from other users. Check if Thryv has one.
• Social Media: You might be able to get support by reaching out to Thryv on social media (Twitter, Facebook, etc.).

Important Considerations:

• Reviews: Before making a decision, read reviews of Thryv and its alternatives on sites like G2, Capterra, and TrustRadius. Pay attention to both positive and negative feedback.
• Free Trials: Take advantage of free trials or demos whenever possible to test out the software before committing to a paid plan.
• Implementation & Training: Consider the time and effort required to implement the software and train your team. Some platforms require more setup and configuration than others.
• Contract Length: Understand the terms of your contract, including cancellation policies and any long-term commitments.

I hope this comprehensive overview is helpful! Let me know if you have more specific questions.