Websites using Thoughtindustries

Okay, let s break down Thought Industries, covering its overview, revenue, alternatives, pricing, and customer care.

Thought Industries Overview

• What it is: Thought Industries is a leading SaaS (Software as a Service) learning platform specifically designed for enterprise learning and development, particularly for external training audiences. They focus on helping businesses create, manage, and deliver engaging learning experiences to customers, partners, and other external stakeholders.

• Key Features:

  • Learning Experience Platform (LXP): Provides a personalized and engaging learning environment.
  • Course Authoring Tools: Tools for creating interactive courses with various media types.
  • Content Management: A robust system for organizing and managing learning content.
  • E-commerce: Capabilities to sell courses and subscriptions directly to learners.
  • Marketing & Sales Integration: Integrates with marketing automation and CRM systems to drive enrollment and track ROI.
  • Analytics & Reporting: Provides insights into learner engagement and training effectiveness.
  • Integrations: Connects with various business systems like Salesforce, Marketo, and others.
  • Certifications: Manages certification programs with expiration dates and recertification workflows.
  • Customization: Offers extensive customization options to match brand identity.

• Target Audience: Thought Industries primarily targets:

  • Companies selling training as a product (Training as a Service - TaaS)
  • Organizations that need to train customers on how to use their products or services.
  • Businesses with partner training programs.
  • Associations providing professional development and certifications.

• Value Proposition: Thought Industries helps businesses:

  • Generate revenue through training: By enabling them to sell courses and subscriptions.
  • Improve customer satisfaction and retention: By providing effective training on products and services.
  • Scale their training programs: By automating key processes and providing a centralized platform.
  • Increase partner engagement and sales: By providing partners with the knowledge and skills they need to succeed.
  • Reduce support costs: By empowering customers to self-serve through training.

Revenue

• Thought Industries is a privately held company, so they don t publicly disclose their exact revenue figures. However, industry reports and estimates suggest that they are a significant player in the extended enterprise learning market. Estimates place them in the tens of millions of dollars in annual recurring revenue (ARR). They ve experienced strong growth in recent years as the market for external training platforms has expanded.

Alternatives

Here s a breakdown of some key Thought Industries alternatives, categorized by their strengths:

• For Customer Education (often simpler use cases):

  • Lessonly (Litmos): Simpler, more user-friendly for basic customer training.
  • LearnUpon: Strong focus on customer and partner training, good user experience.
  • Northpass: Designed specifically for customer training, with a strong focus on user experience.
  • TalentLMS: A more general LMS that can be used for customer training, known for its ease of use and affordability.

• For Enterprise Learning (can do external, but often internal focus):

  • Docebo: A robust enterprise LMS with AI-powered features. Can support external audiences but is often used internally.
  • Cornerstone OnDemand: A comprehensive talent management suite that includes a learning module. Primarily focused on internal employee training.
  • SAP SuccessFactors: Another broad talent management system with learning capabilities, geared toward larger enterprises.

• Platforms with E-commerce Emphasis:

  • Teachable: Popular for individual creators and smaller businesses selling online courses. Less enterprise-focused.
  • Thinkific: Similar to Teachable, geared toward creators and small businesses.
  • LearnDash (WordPress Plugin): A WordPress plugin that turns a WordPress site into a learning platform. Requires more technical expertise.

• Other Considerations:

  • Skilljar: (Acquired by Highspot) A strong competitor specializing in customer training.
  • Intellum: Focused on customer, partner, and employee education with advanced analytics.

When choosing an alternative, consider:

• Your specific use case: Customer training, partner training, employee training, selling courses?
• Your budget: Pricing varies significantly.
• The size and complexity of your organization: Some platforms are better suited for large enterprises, while others are better for smaller businesses.
• Your technical resources: Some platforms require more technical expertise than others.
• Integration requirements: Does the platform need to integrate with your CRM, marketing automation system, or other business systems?
• Desired level of customization: How important is it to brand the platform to match your company s identity?

Pricing

• Thought Industries uses a subscription-based pricing model.
• Pricing is not publicly available and is typically based on factors such as:
  • Number of active learners: This is a key driver of cost.
  • Features and functionality required: More advanced features will increase the price.
  • Level of support and services needed: Implementation assistance, training, and ongoing support will impact the cost.
  • Contract length: Longer contracts may result in lower pricing.
• Expect Thought Industries to be in the higher end of the LMS/LXP pricing spectrum, reflecting its enterprise focus and robust feature set. Potential customers should contact Thought Industries directly for a custom quote. They will likely need to discuss your specific needs and requirements to provide an accurate estimate.

Customer Care Details

• Thought Industries emphasizes customer success. They offer a range of customer care services, including:

  • Implementation Support: Assistance with setting up the platform and migrating content.
  • Training: Training on how to use the platform and its features.
  • Technical Support: Help with technical issues and troubleshooting.
  • Account Management: Dedicated account managers to help customers achieve their learning goals.
  • Online Resources: Knowledge base, documentation, and community forums.
  • Professional Services: Consulting services to help customers design and develop effective learning programs.
  • How to Contact:
  • Website: Their website (thoughtindustries.com) has contact forms and information.
  • Phone: Contact information can be found on their website.
  • Email: Sales and support email addresses are typically available on their website.
  • Reputation: Thought Industries generally has a positive reputation for customer support, particularly among its target market of companies selling training or providing complex external training programs.

Summary Table

| Feature | Description | | ---------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | | Overview | SaaS learning platform for external training audiences (customers, partners). | | Revenue | Privately held; estimates in the tens of millions of dollars ARR. | | Alternatives | LearnUpon, Lessonly, Docebo, Cornerstone, Teachable, Thinkific, Skilljar, Intellum. | | Pricing | Subscription-based, custom pricing based on learners, features, and support. Generally higher-end. | | Customer Care | Implementation, training, technical support, account management, online resources, professional services. |

In conclusion:

Thought Industries is a powerful learning platform that is well-suited for organizations that need to deliver complex training programs to external audiences. However, it is important to carefully consider your specific needs and budget before making a decision, as there are many other LMS and LXP options available. Consider a detailed demo and a thorough evaluation of your requirements before committing to any platform.