Websites using Telerik

Okay, let s break down Telerik, covering its overview, revenue, alternatives, pricing, and customer care.

Telerik Overview

Telerik is a suite of UI (User Interface) tools and development products primarily focused on the Microsoft .NET ecosystem. It s owned by Progress Software. Telerik aims to help developers build modern, high-performing applications faster, primarily for web, mobile, and desktop platforms.

Key Features & Offerings:

• UI Components: This is their core offering. They provide a vast library of pre-built UI components (like grids, charts, calendars, forms, editors, etc.) for various platforms:
  • ASP.NET: Telerik UI for ASP.NET AJAX, MVC, Core
  • JavaScript: Telerik UI for jQuery, Angular, React, Vue
  • Xamarin: Telerik UI for Xamarin
  • WinForms & WPF: Telerik UI for WinForms & WPF
  • Blazor: Telerik UI for Blazor
• Reporting: Telerik Reporting allows developers to create interactive reports and embed them into applications.
• Test Studio: A tool for automated web and desktop application testing.
• JustMock: A mocking framework for unit testing .NET applications.
• Document Processing: Libraries for creating, editing, and converting documents (like Word, Excel, PDF).
• Sitefinity CMS: A content management system (CMS) for building websites and web applications (although less emphasized in recent years).

Target Audience:

Telerik s primary audience consists of:

• .NET Developers
• Frontend Web Developers (JavaScript frameworks)
• Mobile App Developers (Xamarin)
• QA Engineers (using Test Studio)
• Teams that need rich, consistent UI across different platforms

Revenue (Not Publicly Disclosed):

Progress Software, the parent company of Telerik, is publicly traded. However, they do not break out Telerik s revenue specifically in their financial reports. Progress reports overall revenue for the company, which includes many products beyond just Telerik. It is safe to say that Telerik is a significant revenue stream for Progress Software based on the popularity and number of Telerik products.

Alternatives to Telerik

There are many alternatives, depending on the specific functionality and platform. Here are some:

General UI Component Libraries:

• Syncfusion: A major competitor with a very comprehensive UI component suite, often considered similar to Telerik in terms of offerings.
• DevExpress: Another strong competitor providing a wide range of UI components, particularly popular in the .NET space.
• Infragistics: Offers UI controls for various platforms, known for its enterprise-grade solutions.
• Kendo UI (Part of Progress, but often seen as a separate entity): A JavaScript-focused UI library, sometimes overlapping with Telerik s offerings.
• PrimeNG/PrimeReact/PrimeVue: Popular open-source component libraries for Angular, React, and Vue respectively.
• Material UI/MUI: A popular React-based UI library implementing Material Design.
• Ant Design: Another widely used React UI library.
• Bootstrap: A very popular open-source framework including UI components.

Testing Tools:

• Selenium: A widely used open-source framework for web automation.
• Cypress: A popular modern testing framework specifically for web applications.
• Playwright: Another modern, cross-browser web automation tool.
• TestComplete: A commercial testing tool.

Reporting Tools:

• Crystal Reports: A long-standing reporting tool often bundled with Visual Studio.
• Power BI: Microsoft s data visualization and reporting tool.
• Tableau: A popular data visualization and analytics platform.
• JasperReports: An open-source reporting library.

When choosing an alternative, consider:

• Specific Platform: .NET, JavaScript, Mobile, etc.
• Features Required: Do you need a vast grid, advanced charting, or specific UI elements?
• Pricing: Open-source options, commercial licenses, or subscription models.
• Ease of Use: Learning curve, integration with existing projects.
• Support and Documentation: Quality of support, documentation, and community.

Telerik Pricing

Telerik s pricing is based on a licensing model, often through annual subscriptions. Here are some general points:

• Per Developer Seat: Most of their products are licensed on a per-developer basis.
• Bundled Packages: Telerik offers bundles, like DevCraft Complete, which provide access to multiple products across various platforms, and are more cost-effective.
• Component-Specific Licenses: Individual component libraries (e.g., Telerik UI for ASP.NET MVC) can also be licensed separately.
• Discounts: They offer discounts for:
  • Renewals
  • Educational institutions
  • Government organizations
  • New customers
• Subscription vs. Perpetual: In most cases, Telerik s model favors annual subscriptions for access to the latest versions, updates, and support. Some older licensing models may exist for perpetual licenses, but are not a standard practice.
• Free Trials: They usually provide free trials to test their products before purchasing.
• Exact Pricing: To get accurate pricing, you need to go to the Telerik website and choose products you need and then request a quote or look at a calculator. It can vary quite a bit based on specifics.

General Pricing Structure:

• Individual UI Libraries: These usually start a few hundred dollars/year per developer
• Bundles: Bundles of multiple products are more expensive, but are often the most cost-effective for larger teams. (e.g., $1299 - $2499+/year per developer, depending on the exact bundle)
• Test Studio and Reporting: Usually priced separately or as part of the bundles.

Important Note about Pricing: Telerik s pricing can be somewhat complex. You ll need to carefully look at your specific needs and the different licensing options. Getting a quote directly from Telerik is recommended to get accurate pricing.

Customer Care Details

Telerik provides customer care through multiple channels:

• Support Ticketing System: This is their primary support channel, available for licensed users through their website or portal.
• Documentation: They have detailed documentation for all of their products, which is often helpful for self-help.
• Forums: A community forum is available for users to ask questions, share tips, and get assistance from other users and Telerik staff.
• Knowledge Base: A searchable knowledge base with common issues, troubleshooting steps, and FAQs.
• Phone Support: They offer phone support, often for business-critical issues or customers with higher-tier support plans.
• Live Chat: On their website you can find a live chat, typically for sales and presales questions.
• Trial Support: Users evaluating a free trial can usually access limited support channels.
• Support Plans: Telerik offers different support plans, usually based on the licensed product and the level of support you need. More expensive plans usually offer faster response times and direct access to support engineers.

General Customer Care Notes:

• Quality of Support: Telerik is generally known for its good support. However, response times and satisfaction may depend on your support plan.
• Time Zones: Support might be based on their business hours, which might not be convenient for all time zones.
• Complexity: Complex questions may require more time to get a resolution.
• Support Renewal: Check for pricing and limitations around support contracts.

In Summary

Telerik provides a strong suite of UI components and development tools, particularly for the .NET ecosystem. It offers a good balance of features and developer productivity, but can come at a price. It is crucial to explore the specific Telerik products needed, compare it with its alternatives, and carefully review pricing structure and customer care offerings to determine the best fit for your development needs.