Websites using Submittable

Okay, let s break down Submittable, covering its overview, revenue (estimates), alternatives, pricing, and customer care details.

Submittable: Overview

• What it is: Submittable is a cloud-based submission management and review platform. It streamlines the process of collecting, reviewing, and managing applications, entries, and submissions for various organizations.
• Who uses it: Submittable is used by a wide range of organizations, including:
  • Literary magazines & publishers: Manage story, poetry, and essay submissions.
  • Grantmakers: Handle grant applications and reporting.
  • Arts organizations: Organize submissions for contests, exhibitions, and residencies.
  • Film festivals: Manage film submissions and judging.
  • Corporate Innovation: Gather and manage new ideas and proposals.
  • Scholarship providers: Process scholarship applications.
• Key Features:
  • Submission forms: Customizable forms to collect specific information.
  • Review workflows: Assign reviewers, set deadlines, and track progress.
  • Team Collaboration: Internal collaboration features for review and communication.
  • Reporting and analytics: Data insights on submission trends and reviewer performance.
  • Communication tools: Automated email notifications and messaging with submitters.
  • Integrations: Integrates with other tools like Salesforce, Slack, and Zapier.
  • Security: Secure platform for handling sensitive data.
• Value Proposition: Submittable helps organizations save time, improve efficiency, and make better decisions by centralizing and streamlining the submission process. It reduces manual work, improves communication, and provides valuable data insights.

Revenue (Estimates)

• Submittable is a private company, so exact revenue figures are not publicly available. However, based on estimates from various sources, including market research reports and company size/funding rounds, revenue can be roughly estimated to be in the $20-$50 million annual range. This is a broad estimate and could fluctuate. It s important to note that these are just estimates.

Alternatives to Submittable

There are several alternatives to Submittable, each with its own strengths and weaknesses. Here s a breakdown:

• For General Submission Management:

  • OpenWater: Robust platform for awards, grants, and abstract management with a strong focus on customization and complex workflows. More enterprise-focused.
  • SurveyMonkey Apply (formerly FluidReview): Another strong contender for grants, scholarships, and awards. Known for its flexibility and reporting features.
  • Award Force: Specifically designed for managing awards programs.
  • Reviewr: Focuses on grant and abstract management, emphasizing user-friendliness.

  • For Literary Submissions:

  • Duotrope: A database of literary journals and agents, it also has submission tracking features. It s more of a discovery and tracking tool than a full-fledged management platform.

  • Google Forms/Airtable: Simpler, more DIY options for smaller organizations or those on a tight budget. Require more manual setup and management.

  • For Grant Management (Specifically):

  • Grant Management Systems (e.g., Foundant GLM, Blackbaud Grantmaking): These are broader platforms that handle the entire grant lifecycle, from application to reporting. More expensive and feature-rich than Submittable for grant-specific needs.

  • For Film Festival Submissions:

  • FilmFreeway: A popular platform for filmmakers to submit their films to festivals.

Choosing an Alternative: The best alternative depends on your specific needs, budget, and the complexity of your submission process. Consider factors like:

• Features: What specific features do you need (e.g., blind review, scoring rubrics, reporting)?
• Budget: What is your price range?
• Ease of Use: How easy is the platform to learn and use for both administrators and submitters?
• Scalability: Can the platform handle your current and future submission volume?
• Integrations: Does it integrate with your existing tools?

Pricing

• Submittable uses a tiered, subscription-based pricing model.
• Factors Affecting Price: The price depends on:
  • Number of submissions: Higher volume submissions require higher tiers.
  • Features: Access to certain features (e.g., integrations, advanced reporting) may require higher tiers.
  • Number of Users: The number of admin users that need access to the platform.
• General Estimates (Keep in Mind these can change. Always get a quote.)
  • Entry Level: Might start around a few hundred dollars per month. Likely limited in features and submission volume.
  • Mid-Tier: Several hundred to a couple thousand dollars per month. Offers more features and higher submission limits.
  • Enterprise: Custom pricing based on specific needs. Could be several thousand dollars per month or more.
• Free Trial: Submittable often offers a free trial or demo so you can test the platform before committing to a paid plan. It s highly recommended to take advantage of this.

Customer Care Details

• Support Channels: Submittable typically provides customer support through the following channels:
  • Email Support: A standard method for submitting support requests.
  • Help Center/Knowledge Base: A library of articles, tutorials, and FAQs to help users troubleshoot issues and learn how to use the platform.
  • Phone Support: May be available, particularly for higher-tier plans.
  • Chat Support: Could be offered for quicker responses to common questions.
• Self-Service Resources: Submittable invests in its help center with detailed documentation and tutorials.
• Training and Onboarding: They often provide training and onboarding services, especially for new customers or those on enterprise plans. This can include live training sessions, webinars, and personalized support.
• Customer Satisfaction: Submittable generally receives positive reviews for its customer support. Users often praise the responsiveness and helpfulness of the support team. However, as with any company, experiences can vary.
• Reviews Sites: Check sites like G2, Capterra, and TrustRadius for user reviews about Submittable s customer support.

To get the most accurate and up-to-date information on pricing and customer support, it s best to contact Submittable directly through their website. They can provide you with a customized quote based on your specific needs and give you details about their current support offerings.