Websites using Strands

Okay, let s break down Strands, focusing on its overview, revenue (where available), alternatives, pricing (if public), and customer care details.

What is Strands?

Strands is a technology provider specializing in financial technology solutions. They primarily focus on providing digital banking platforms, personal financial management (PFM) tools, and business financial management solutions for financial institutions. Their goal is to help banks and credit unions enhance their digital offerings and improve customer engagement.

• Key Focus Areas:

  • Digital Banking Platforms: Provide white-labeled or customizable digital banking platforms for retail and business customers. Features often include account management, payments, transfers, and more.
  • Personal Financial Management (PFM): Tools that help users track their spending, create budgets, set financial goals, and get personalized insights into their financial health.
  • Business Financial Management (BFM): Similar to PFM, but tailored for businesses. Helps businesses manage cash flow, track expenses, and gain insights into their financial performance.
  • AI-Powered Insights: They often leverage AI and machine learning to provide personalized recommendations and insights to users.

Revenue:

Strands is a privately held company, so its exact revenue figures are not publicly available. Revenue is typically generated through:

• Platform Licensing Fees: Banks and financial institutions pay licensing fees to use Strands digital banking platform.
• Customization and Implementation Fees: Fees for tailoring the platform to the specific needs of the financial institution.
• Subscription Fees: For ongoing access to features, updates, and support.
• Transaction Fees: Potentially, a small fee on certain transactions processed through the platform (less common).

Alternatives:

The digital banking and PFM/BFM space is competitive. Here are some notable alternatives to Strands:

• Fiserv: A large, established player in financial technology, offering a wide range of banking solutions.
• Jack Henry & Associates: Another major provider of core banking platforms and digital solutions.
• Temenos: Provides core banking systems and digital front-office solutions.
• Backbase: Focuses on customer experience platforms for financial institutions.
• Q2: Offers digital banking solutions and security features.
• Personetics: Specializes in AI-powered personalized financial guidance.
• MX: Focuses on data connectivity and financial data enhancement for PFM.
• Envestnet | Yodlee: Data aggregation and financial insights platform.
• Finastra: Provides a broad range of financial software solutions.
• Neobanks Platforms: Companies like Mambu and Thought Machine, which provide the technology for building entire neobanks/digital banks.

Factors to consider when choosing an alternative:

• Specific Needs: What features are most important (PFM, BFM, mobile banking, etc.)?
• Integration: How well does the platform integrate with existing systems?
• Scalability: Can the platform handle future growth?
• Customization: How customizable is the platform to meet unique requirements?
• Cost: Total cost of ownership, including licensing, implementation, and ongoing support.
• Security: Robust security features to protect customer data.

Pricing:

Strands pricing is not publicly available. It is typically negotiated on a case-by-case basis with each financial institution. Factors influencing pricing include:

• Size of the Financial Institution: Larger institutions usually pay more.
• Number of Users: The number of customers or business users who will be using the platform.
• Features and Functionality: The specific modules and features selected.
• Customization Requirements: Extensive customization will increase the cost.
• Contract Length: Longer contracts may result in better pricing.

How to get pricing information:

The best way to get accurate pricing is to contact Strands directly through their website or sales team and request a quote. Be prepared to provide information about your organization s needs and requirements.

Customer Care Details:

Finding specific customer care details can be a bit challenging since Strands primarily works business-to-business (B2B). Here s what I can infer and suggest:

• For Financial Institutions (Strands Clients):

  • Dedicated Account Managers: Likely assigned to each client to provide ongoing support and assistance.
  • Technical Support: A technical support team to address any technical issues or platform problems. This is usually accessible through a support portal, email, or phone.
  • Training and Documentation: Strands likely provides training materials and documentation to help financial institutions effectively use the platform.
  • Service Level Agreements (SLAs): Contracts usually include SLAs that define response times and uptime guarantees.

• For End-Users (Customers of Banks Using Strands Technology):

  • First Line of Support: The primary point of contact is the financial institution itself. End-users should contact their bank or credit union s customer service for any issues related to the digital banking platform.
  • Escalation (Rare): In rare cases where the bank s customer service cannot resolve an issue, they might escalate it to Strands. However, this is typically handled internally between the bank and Strands.

How to find Customer Care Information:

1. For Financial Institutions: If you are a bank or credit union interested in Strands, contact their sales team. They can provide details about their support services and SLAs.
2. For End-Users: If you are a customer of a bank or credit union using Strands, contact your bank s customer service department for any questions or issues. Look for contact information on the bank s website or mobile app.

In summary: Strands is a B2B company providing fintech solutions to financial institutions. Their pricing and specific customer care details are typically not public and are handled through direct relationships with their clients. If you re a bank or credit union, contact them directly. If you re an end-user, contact your financial institution.