Websites using Sooqr

Okay, let s break down Sooqr, a search technology provider, covering its overview, revenue, alternatives, pricing, and customer care details.

Sooqr Overview

Sooqr (pronounced seeker ) is a SaaS (Software as a Service) company that provides site search and discovery solutions, primarily focusing on e-commerce businesses. Their core offering is a powerful search engine designed to improve the user experience by enabling shoppers to easily find products on websites.

Here s a summary of its key features and focus:

• Advanced Search Functionality: Sooqr s search technology is built on advanced algorithms that go beyond simple keyword matching. It uses features like:
  • Typo Tolerance: Corrects common misspellings.
  • Synonym Handling: Understands that different words can mean the same thing.
  • Faceted Search/Filtering: Allows users to narrow down results using categories, attributes, and price ranges.
  • Relevance Ranking: Orders results based on how closely they match the user s intent.
  • Auto-Complete and Suggestions: Offers helpful suggestions as users type in the search box.
• Personalization: Aims to tailor search results to individual user behavior and preferences.
• Analytics: Provides insights into search queries, popular products, and areas for improvement.
• Integration: Offers APIs and plugins to easily integrate with various e-commerce platforms and website setups.
• Focus on E-commerce: While their technology can be used in other contexts, their marketing and features are heavily geared toward the needs of online retailers.
• Scalability: Designed to handle large catalogs and high traffic volumes.

Revenue (Information Limited)

Sooqr is a privately held company, and therefore, their precise revenue figures aren t publicly available. Here s what we can infer:

• Subscription-Based: Like most SaaS companies, Sooqr likely operates on a subscription model, meaning they generate recurring revenue through monthly or annual contracts with clients.
• Tiered Pricing: It s highly likely that their pricing is tiered, based on factors like:
  • Number of products in a catalog
  • Volume of search queries
  • Features included in the plan
• Estimated Revenue Range: While an exact number is impossible to provide, it s safe to assume their revenue is in the millions of dollars annually, given their established presence in the market and the number of customers they serve. However, this is just an educated guess and could be higher or lower.

Alternatives to Sooqr

There are several other players in the site search and discovery market. Some of the more prominent alternatives to Sooqr include:

• Algolia: Known for its speed, API-first approach, and robust features. Often considered a top competitor.
• Elastic Site Search (formerly Swiftype): Part of the Elastic ecosystem, offering powerful search backed by the Elasticsearch engine.
• SearchSpring: Another popular e-commerce-focused search platform, providing merchandising tools and AI-powered features.
• Lucidworks Fusion: A platform offering enterprise search and machine learning capabilities. A more enterprise-grade solution often used by larger companies.
• Klevu: AI-powered search specializing in e-commerce with strong personalization features.
• Doofinder: Another e-commerce-focused solution known for its speed and ease of use.
• Google Custom Search Engine (CSE): A more basic search option that can be used for smaller websites. Often more cost effective than enterprise options.
• Built-in Platform Search: Many e-commerce platforms like Shopify and BigCommerce offer their own built-in search functionality. While generally less sophisticated than dedicated search solutions, they are a free starting point.

Pricing

Sooqr s specific pricing details are not usually disclosed directly on their website. You would likely need to contact them for a quote. However, as mentioned previously, we can assume the following about their pricing structure:

• Subscription Model: They use a recurring monthly or annual subscription.
• Tiered Pricing: Costs are based on usage and features. Higher tiers will likely include:
  • Larger catalogs
  • Higher search query limits
  • More advanced features (e.g., personalized results, advanced analytics)
  • Enhanced support options

Factors that influence price: * Catalog Size: The number of products you have to index will impact the price. * Query Volume: Higher query volumes will often result in a higher subscription price. * Feature Set: More advanced features like AI-powered search, personalization and advanced analytics will often be at higher tiers. * Support Level: Premium support packages can also increase the price.

Customer Care Details

Here s what you can typically expect from Sooqr s customer care:

• Support Channels:
  • Email Support: Likely the primary support method, available for general inquiries and technical issues.
  • Documentation and Knowledge Base: They should have online resources that help you understand how to use their platform.
  • Live Chat: Some companies provide live chat support for quick questions.
  • Dedicated Account Managers: For larger clients, they will likely offer dedicated account management for personalized support and guidance.
• Response Time: Response times can vary depending on their support tier. Paid subscriptions usually get faster support.
• Implementation Support: They usually offer support for initial setup and integration.
• Training: May offer training sessions to help users make the most of their software.
• Community Forums: Some SaaS companies also maintain forums to facilitate peer-to-peer support.

Key Takeaways

• Sooqr is a site search and discovery platform primarily focused on e-commerce.
• It provides advanced search capabilities like typo tolerance, synonym handling, and faceted search.
• Their revenue is private, but they operate on a subscription model.
• Alternatives like Algolia, Elastic Site Search, and SearchSpring are also strong options.
• Pricing is tiered and depends on factors like catalog size, query volume, and features.
• They provide various channels for customer support and training.

Recommendation:

To get the most accurate pricing and customer service details, it s best to contact Sooqr directly through their website or contact page. If you re looking for site search solutions, compare Sooqr to its competitors and get quotes from each to determine the best fit for your needs and budget.

Let me know if you have any other questions!