Websites using Sesami

Okay, let s break down Sesami, covering its overview, revenue (as publicly available), alternatives, pricing considerations, and customer care.

Sesami Overview

Sesami is a technology company focused on optimizing physical retail operations using AI-powered computer vision. Their core offering revolves around:

• Checkout Automation: Enabling frictionless self-checkout experiences for customers using computer vision to identify items without needing barcodes. This aims to reduce queues, improve efficiency, and enhance customer satisfaction.
• Inventory Monitoring: Using cameras and AI to track inventory levels in real-time, reducing stockouts, minimizing overstocking, and optimizing shelf placement.
• Loss Prevention: Detecting and preventing shoplifting and other forms of theft through AI-powered video analytics.
• Data Analytics: Providing retailers with insights into customer behavior, sales trends, and operational performance based on the data collected through their system.

Key Benefits Sesami Claims:

• Reduced checkout times
• Improved inventory accuracy
• Increased sales
• Reduced losses due to theft
• Enhanced customer experience
• Data-driven decision-making for retailers

Revenue (and Financial Information)

• Private Company: Sesami is a privately held company. As such, they do not publicly disclose their revenue or other detailed financial information.
• Funding Rounds: You can often get a sense of a company s growth and potential based on its funding history. Check sites like Crunchbase, PitchBook, and LinkedIn to see if they have announced any recent funding rounds. The amount of funding raised can be an indicator of investor confidence.
• Valuation: Unless there has been a publicly reported funding round with valuation information, it s difficult to determine Sesami s valuation.

Alternatives to Sesami

The retail automation and computer vision space is competitive. Here are some alternatives, categorized by functionality:

• For Checkout Automation:
  • Grabango: A prominent player in cashierless checkout technology, often used in larger grocery stores.
  • AiFi: Another competitor offering similar cashierless checkout solutions.
  • Standard AI: Provides autonomous checkout solutions for existing stores.
  • Mashgin: Focuses on faster checkout using computer vision, particularly in convenience stores and cafeterias.
  • Amazon Go: Amazon s own cashierless store technology (less of a direct alternative if you re looking for a vendor, but important to be aware of).
• For Inventory Management:
  • Trax Retail: Uses image recognition to analyze shelf conditions and optimize inventory.
  • Pensa Systems: Uses drones to capture shelf images and provide inventory insights.
  • ShelfWise (by Focal Systems): Computer vision for shelf monitoring and optimization.
• For Loss Prevention:
  • Verkada: Offers cloud-based security cameras with AI-powered analytics for loss prevention.
  • Rhombus Systems: Another cloud-based video security platform with AI features.
  • Many traditional security camera systems are integrating AI analytics as well.
• General Retail Analytics/AI Platforms:
  • RetailNext: Provides analytics on in-store shopper behavior.
  • Dor: Offers foot traffic counting and analytics.

When evaluating alternatives, consider:

• Specific needs: What are your biggest pain points (checkout, inventory, loss prevention, or a combination)?
• Store size and layout: Some solutions are better suited for smaller stores, while others are designed for larger supermarkets.
• Integration capabilities: How well does the solution integrate with your existing POS, inventory management, and security systems?
• Cost: Compare the upfront costs, ongoing subscription fees, and potential ROI of each solution.
• Scalability: Can the solution scale as your business grows?
• Ease of use: How easy is it to install, manage, and use the system?

Pricing

• Not Publicly Disclosed: Sesami, like many companies offering complex AI solutions, does not publish its pricing publicly.
• Factors Influencing Price: Pricing will depend on several factors, including:
  • Number of Stores: The number of locations where you deploy the system.
  • Store Size: The square footage of each store.
  • Features Selected: The specific modules you choose (checkout automation, inventory monitoring, loss prevention, analytics).
  • Hardware Costs: The cost of cameras, servers, and other hardware components.
  • Software Licensing: Subscription fees for the AI software and analytics platform.
  • Installation and Training: Costs associated with installing the system and training your staff.
  • Support and Maintenance: Ongoing support and maintenance fees.
• How to Get a Quote: The best way to get an accurate idea of Sesami s pricing is to contact them directly through their website or sales team. Be prepared to provide them with information about your store(s), your specific needs, and your budget.

Customer Care Details

• Website: Check the Sesami website (usually in the Contact Us or Support sections) for:
  • Contact Forms: A form to submit inquiries.
  • Email Addresses: Sales, support, or general inquiries.
  • Phone Numbers: Sales or customer support phone numbers.
  • Knowledge Base/FAQ: A collection of articles and answers to common questions.
  • Case Studies/Testimonials: Look for case studies or testimonials from other retailers to get an idea of their experience with Sesami s customer support.
• Social Media: Check their LinkedIn, Twitter, and other social media profiles. Sometimes companies announce updates or respond to customer inquiries on social media.
• Sales Team: When you speak with their sales team, ask specific questions about their customer support process, including:
  • Service Level Agreements (SLAs): Do they have SLAs for response times to support requests?
  • Technical Support: How do they handle technical issues? Do they have a dedicated technical support team?
  • Training: What training is provided to your staff?
  • Ongoing Support: What type of ongoing support is available after the initial installation and training?
  • Customer Success Management: Do they assign a customer success manager to help you get the most out of the system?
• Reviews: Look for online reviews of Sesami on sites like G2, Capterra, or TrustRadius (although reviews for very specialized solutions may be limited).

Key Questions to Ask Sesami (and its Alternatives) Before Committing:

• What is the total cost of ownership (including hardware, software, installation, training, and ongoing support)?
• What is the expected ROI (return on investment) for our business? Can you provide case studies or examples of other retailers who have seen similar results?
• How does your solution integrate with our existing systems (POS, inventory management, security)?
• What level of accuracy can we expect from your AI algorithms (e.g., for item recognition, inventory counts, loss prevention)?
• How do you handle data privacy and security? Are you compliant with relevant regulations (e.g., GDPR, CCPA)?
• What is your customer support process? What are your response times to support requests?
• Can we pilot your solution in one of our stores before making a larger commitment?

By thoroughly researching Sesami and its alternatives, you can make an informed decision about the best solution for your retail business. Remember to prioritize your specific needs, budget, and long-term goals.