Websites using Safecharge

Okay, let s break down SafeCharge, covering its overview, revenue, alternatives, pricing (as much as publicly available), and customer care. It s important to note that SafeCharge was acquired by Nuvei in 2019, so the brand itself is largely integrated into Nuvei s overall offering. I ll focus on what SafeCharge was known for and how it translates to Nuvei s current offerings.

Overview: SafeCharge (Now Part of Nuvei)

• Core Function: SafeCharge was a technology company specializing in global payment solutions. It provided businesses with the infrastructure and services to accept and process payments online, mobile, and at the point of sale.
• Target Audience: SafeCharge primarily targeted merchants in regulated industries, including online gaming, financial services, and e-commerce.
• Key Features (as SafeCharge):
  • Payment Gateway: Facilitating secure online transactions.
  • Risk Management: Fraud prevention and security tools.
  • Payment Processing: Connecting merchants to acquiring banks and payment networks.
  • Multi-Currency Support: Enabling transactions in various currencies.
  • Reporting and Analytics: Providing insights into payment data.
  • Regulatory Compliance: Helping merchants navigate payment regulations.

Revenue:

• Prior to Acquisition: SafeCharge was a publicly traded company (AIM: SAFE). Publicly available financial reports prior to 2019 detailed its revenue. For example, SafeCharge s annual report for 2018 revealed that they generated revenue of $140.4 million, representing a 16.5% increase compared to 2017.
• Post-Acquisition: SafeCharge is now part of Nuvei, so its specific revenue is not broken out separately. You would need to look at Nuvei s overall financial reports. Nuvei is a publicly traded company (NVEI on NASDAQ and TSX). You can find their financial reports on their investor relations website.

Alternatives to SafeCharge (Now, Alternatives to Nuvei):

Since SafeCharge is integrated into Nuvei, these are considered alternatives to Nuvei s comprehensive payment processing solutions:

• Adyen: A major player offering a unified payment platform with global reach, processing capabilities, and risk management. Strong competitor for large enterprises.
• Worldpay (FIS): One of the largest payment processors globally, providing a wide range of services, including acquiring, gateway, and processing.
• Checkout.com: A rapidly growing payment platform focusing on high-growth e-commerce businesses. Known for its developer-friendly API and global reach.
• Braintree (PayPal): Provides a flexible payment gateway and merchant account solution. Well-suited for developers and businesses of various sizes.
• Stripe: A popular choice for developers and startups, known for its easy integration and comprehensive API.
• Global Payments: A large payment processor offering various solutions, including merchant services, acquiring, and payment technology.
• PayU: Strong in emerging markets, offering localized payment options.

Factors to Consider When Choosing an Alternative:

• Pricing Structure: Transaction fees, monthly fees, setup fees, etc.
• Supported Payment Methods: Credit cards, debit cards, digital wallets (Apple Pay, Google Pay, etc.), local payment methods (e.g., Klarna, iDEAL).
• Global Reach: Which countries and currencies are supported.
• Integration Complexity: How easy is it to integrate the platform with your existing systems?
• Risk Management Features: Fraud detection, chargeback prevention.
• Customer Support: Availability, responsiveness, and quality of support.
• Security: PCI DSS compliance, encryption, and other security measures.

Pricing:

• SafeCharge (Historically): SafeCharge s pricing model was typically customized based on the merchant s specific needs, volume, and industry. They likely charged a combination of transaction fees, monthly fees, and potentially setup fees.
• Nuvei (Generally): Like SafeCharge before, Nuvei typically doesn t publish a one-size-fits-all pricing list. Their pricing is usually negotiated and dependent on factors such as:
  • Business Type and Industry Risk Profile
  • Processing Volume
  • Average Transaction Size
  • Geographic Regions Served
  • Specific Payment Methods Required

To get accurate pricing from Nuvei, you need to contact their sales team and provide details about your business.

General Pricing Models in the Payment Processing Industry (To give you an idea):

• Interchange Plus Pricing: The most transparent model. You pay the interchange fee (set by card networks like Visa and Mastercard), plus a markup (a fixed percentage and/or a fixed fee per transaction).
• Tiered Pricing: Transactions are categorized into tiers (e.g., qualified, mid-qualified, non-qualified) with different rates. This can be less transparent than interchange plus.
• Flat-Rate Pricing: A simple, fixed percentage and/or a fixed fee per transaction, regardless of the card type or other factors. Often used by smaller businesses.
• Subscription/Membership Pricing: Pay a fixed monthly or annual fee for access to the payment platform, with potentially lower transaction fees.

Customer Care:

• SafeCharge (Historically): SafeCharge emphasized customer support and account management. They provided various channels for support, including:

  • Dedicated Account Managers
  • Email Support
  • Phone Support
  • Online Documentation

• Nuvei: Nuvei continues to offer customer support services. Given that SafeCharge s resources were integrated into Nuvei, the support infrastructure is likely similar. You would need to contact Nuvei directly to understand their current support offerings and service level agreements (SLAs). Look for details on their website or during the sales process about:

  • Support Channels (phone, email, chat)
  • Response Times
  • Availability (24/7, business hours)
  • Knowledge Base/Documentation
  • Account Management Structure

Important Considerations When Evaluating Nuvei (or Alternatives):

• Contract Terms: Pay close attention to the length of the contract, termination fees, and auto-renewal clauses.
• Integration Capabilities: Ensure the platform integrates seamlessly with your e-commerce platform, accounting software, and other business systems.
• Scalability: Choose a provider that can scale with your business as you grow.
• Security and Compliance: Verify that the provider is PCI DSS compliant and has robust security measures in place.
• Reputation and Reviews: Research the provider s reputation and read customer reviews to get an idea of their service quality.

In summary, while SafeCharge as a separate entity no longer exists, its technology and expertise are now part of Nuvei. When evaluating Nuvei or its alternatives, focus on your specific business needs, compare pricing carefully, and prioritize excellent customer support.