Websites using Ratepay

Okay, let s break down Ratepay, covering its overview, revenue (where possible), alternatives, pricing, and customer care.

Ratepay: Overview

Ratepay (now part of Unzer) is a popular payment method provider, particularly strong in the DACH region (Germany, Austria, and Switzerland). It focuses on buy now, pay later (BNPL) solutions and related services for online merchants.

• Core Functionality: Ratepay allows customers to purchase goods online and defer payment to a later date. This increases conversion rates for merchants by offering shoppers more flexibility.
• Payment Options: Ratepay offers several BNPL options:
  • Invoice Payment (Pay Later): Customers receive an invoice and pay within a specified timeframe (typically 14-30 days). This is a core offering.
  • Installment Payment (Pay in Installments): Customers can pay for their purchases in fixed monthly installments.
  • Direct Debit: Customers authorize Ratepay to directly debit the amount from their bank account.
• Merchant Benefits:
  • Increased Conversion Rates: BNPL options often lead to more sales.
  • Reduced Cart Abandonment: Customers are more likely to complete a purchase if they don t have to pay immediately.
  • Risk Mitigation: Ratepay typically handles the risk of payment defaults. The merchant gets paid even if the customer doesn t pay on time (subject to their agreement).
  • Improved Customer Experience: Offering flexible payment options enhances customer satisfaction.
• Integration: Ratepay integrates with major e-commerce platforms (Shopify, Magento, Shopware, etc.) through plugins and APIs.
• Target Market: Ratepay targets a broad range of online retailers, from small businesses to large enterprises. It has been particularly strong in fashion, electronics, and home goods.

Revenue

• Private Company Information: Because Ratepay is part of Unzer and is a private company, exact revenue figures are generally not publicly available. Financial details are typically kept private.
• Growth and Market Position: Ratepay was a significant player in the BNPL market, especially in Germany. Its acquisition by Unzer suggests that it had a substantial and valuable business.

Alternatives to Ratepay

The BNPL market is competitive. Here are some alternatives to Ratepay:

• Klarna: A global leader in BNPL, offering a variety of payment options and a strong brand recognition.
• Afterpay (now part of Block/Square): Popular, especially in the US and Australia, with a focus on short-term installment plans.
• Affirm: Another major player in the US, offering longer-term financing options.
• PayPal (Pay in 4/Pay Later): PayPal s BNPL offering integrated into its existing payment platform.
• Scalapay: Growing in popularity in Europe, focusing on installment payments.
• Billie: Specializes in B2B Buy Now, Pay Later.
• Unzer: The parent company of Ratepay; Unzer provides a wide variety of payment methods including invoice payments, direct debit, and credit card payments. Therefore, you may decide to go with Unzer s offerings directly.
• Other Local Providers: Depending on the specific country or region, there may be other local BNPL providers. For example, in Germany, you might consider services offered by banks or other financial institutions.

Pricing

Ratepay s pricing structure is not always publicly available and often depends on factors like:

• Merchant s Volume: Higher transaction volumes may qualify for lower rates.
• Risk Profile: The risk associated with the merchant s industry and customer base can affect pricing.
• Specific Payment Options Chosen: Invoice payment may have different fees than installment payments.
• Negotiated Agreement: Merchants can often negotiate pricing with Ratepay.

However, here s a general idea of how BNPL providers typically charge:

• Transaction Fees: A percentage of the transaction value, plus a fixed fee per transaction. This is the most common pricing model. The percentage can range from 1% to 5% or more, and the fixed fee might be a few cents.
• Setup Fees: Some providers may charge a one-time setup fee to integrate their service.
• Monthly Fees: Less common, but some providers may charge a monthly fee for access to their platform.
• Risk Fees: In some cases, if the merchant wants to transfer all risk to Ratepay (meaning they get paid even if the customer defaults), there might be a higher fee.

To get accurate pricing information for Ratepay (now Unzer), you should contact their sales team directly and request a quote based on your specific business needs.

Customer Care Details

Since Ratepay is now part of Unzer, customer care is generally handled through Unzer s channels. Here s how to find Unzer s customer support:

• Unzer Website: The best place to start is the Unzer website (unzer.com). Look for Support, Help Center, or Contact Us links.
• Help Center/Knowledge Base: Unzer likely has a comprehensive help center with articles and FAQs to answer common questions.
• Contact Form/Email: You should be able to submit a support request through a contact form or by sending an email.
• Phone Support: Check the Unzer website for phone numbers to contact customer support. Phone support may be available during specific business hours.
• Account Manager: If you are a larger merchant, you may have a dedicated account manager who can assist with support issues.
• Social Media: While not the primary channel, you may be able to get basic support or guidance through Unzer s social media channels (LinkedIn, Twitter, etc.).
• Specific Issues: When contacting support, be prepared to provide specific details about your issue, such as your merchant ID, transaction details, and the nature of the problem.

Key Takeaways

• Ratepay (now Unzer) is a BNPL provider that allows customers to pay later.
• It s a good payment option for customers.
• Ratepay now operates under the umbrella of Unzer, so reach out to Unzer for current pricing and support.
• Compare Ratepay/Unzer s offering to other BNPL providers to find the best fit for your business.