Websites using Qiwi

Okay, let s break down Qiwi, covering its overview, revenue, alternatives, pricing, and customer care.

Qiwi Overview

Qiwi (stylized as QIWI) is a Russian payment service provider headquartered in Nicosia, Cyprus, that operates a network of kiosks and online payment platforms, primarily in Russia, Kazakhstan, and other countries in the Commonwealth of Independent States (CIS). It allows users to make payments for a wide range of services, including mobile phone top-ups, utility bills, online games, and transfers to other individuals.

Key Features:

• Qiwi Wallet: The core of the system. Users can create a virtual wallet linked to their phone number.
• Qiwi Kiosks: Physical terminals where users can deposit cash into their wallets or pay directly for services. While their relevance has decreased with the rise of online options, they are still present in some areas.
• Qiwi Visa Virtual Card: A virtual card that can be used for online purchases.
• Qiwi Bank: Qiwi operates a licensed bank, enabling it to provide a wider range of financial services.
• Merchant Solutions: Qiwi provides payment processing solutions for online businesses, allowing them to accept payments from Qiwi Wallet users and other methods.
• Cross-border Payments: Facilitating money transfers between countries, particularly within the CIS region.

Revenue

QIWI s revenue is generated from several sources:

• Payment processing fees: Charging fees for transactions made through the Qiwi Wallet and kiosks.
• Merchant services: Fees charged to businesses for using Qiwi s payment gateway and other merchant solutions.
• Interest income: Earning interest on funds held in Qiwi Bank.
• Other services: Revenue from value-added services, such as virtual card issuance and other financial products.

Important Recent Developments Impacting Revenue:

• Revocation of Banking License (February 2024): In February 2024, the Central Bank of Russia revoked Qiwi Bank s banking license. This was a significant blow, severely impacting the company s ability to operate its core services and generate revenue. The Central Bank cited violations of laws regulating banking activities.
• Sale of Core Assets: Following the license revocation, QIWI announced the sale of its core Russian assets, including the Qiwi Wallet and related infrastructure, to Hong Kong-based Fusion Factor Fintech Limited.
• Strategic Shift: QIWI is now undergoing a significant strategic shift. The company is focusing on its remaining international assets and exploring new business opportunities, but the future remains uncertain.

As a result of these recent developments, it is difficult to provide a current revenue figure. Publicly reported figures from before February 2024 are no longer representative of the company s current situation. You would need to look for more recent press releases or regulatory filings (if any) to understand their current financial status.

Alternatives to Qiwi

Depending on the specific use case (e.g., online payments, money transfers, merchant processing), there are several alternatives to Qiwi:

• YooMoney (formerly Yandex.Money): Another popular Russian online payment service, offering similar features to Qiwi.
• WebMoney: A global online payment system, widely used in Russia and the CIS.
• SberPay: The payment system offered by Sberbank, the largest bank in Russia.
• Mir Pay: The Russian national payment system.
• PayPal: A global online payment system
• AdvCash: An e-wallet and payment platform popular for online transactions and cryptocurrency-related activities.
• Payeer: Another e-wallet used for online payments, often associated with cryptocurrency transactions.
• Other Bank Transfers: Traditional bank transfers are always an option, especially for larger amounts.
• Cryptocurrencies: For some users, cryptocurrencies (like Bitcoin, Ethereum, etc.) offer an alternative way to transfer funds and make payments.

The best alternative will depend on the specific needs of the user or business, including factors such as:

• Geographic location
• Types of payments needed (e.g., online purchases, international transfers)
• Fees and transaction limits
• Security and reliability
• Integration with other systems (for merchants)

Pricing

Qiwi s pricing structure was complex and varied depending on the type of transaction, the user s wallet status, and other factors. Here s a general idea of what it used to be like, but note that these may no longer be accurate:

• Wallet Top-Ups: Fees could apply for topping up the wallet using certain methods (e.g., some kiosks, bank transfers). Topping up via Qiwi terminals was often free.
• Payments for Services: Some payments were free, while others incurred a commission.
• Transfers to Other Users: Fees usually applied for transferring funds to other Qiwi Wallet users. The fee amount depended on the wallet status and the amount being transferred.
• Cash Withdrawals: Withdrawing cash from the Qiwi Wallet typically involved a commission.
• Merchant Fees: Businesses using Qiwi s payment gateway paid a commission on each transaction. The commission rate varied depending on the volume of transactions and the type of business.
• Currency Conversion: Fees were applied for currency conversion.

Important: Due to the recent changes at QIWI, pricing information is likely outdated. You would need to investigate the fees charged by the new owners of the Qiwi Wallet (Fusion Factor Fintech Limited) to get accurate information for Russia. For any remaining international operations, you d need to consult Qiwi s official website or contact their support to understand the current pricing.

Customer Care Details

• Website: Previously, Qiwi had a comprehensive website (qiwi.com) with FAQs, tutorials, and contact information. Check the current website for updated information and support channels.
• Help Center: The website typically had a help center with answers to common questions.
• Phone Support: Phone support was available in some regions.
• Email Support: Users could submit inquiries via email.
• Social Media: Qiwi had a presence on social media platforms (e.g., VKontakte, Facebook).

Keep in Mind:

• Given the recent changes, customer support channels and their responsiveness might be affected.
• The quality of customer support has sometimes been a point of concern in user reviews.

In conclusion, while Qiwi was a significant player in the Russian payment landscape, the revocation of its banking license and the subsequent sale of core assets have fundamentally changed the company. Information about its revenue, pricing, and customer care details may no longer be accurate. Always consult official sources for the most up-to-date information.