Websites using Paymill

Okay, let s break down Paymill, a now-defunct payment service provider, and look at its history, revenue, alternatives, past pricing, and customer care.

Paymill: An Overview

Paymill was a Berlin-based payment service provider that aimed to offer a simpler and more developer-friendly way to integrate online payment processing. They focused on providing a robust API (Application Programming Interface) that allowed businesses to directly handle credit card transactions on their websites and apps, rather than redirecting customers to a third-party platform.

Key Features (when operational):

• Direct Credit Card Processing: Merchants could process payments directly on their site, leading to a smoother checkout experience.
• Developer-Focused API: They emphasized a well-documented and easy-to-use API for developers.
• Mobile-Optimized: They supported mobile payments.
• International Payments: They aimed to support various currencies and international payment methods.
• Customization: Allowed merchants to brand the checkout process.
• Recurring Payments: Offered support for subscription businesses.
• Fraud Prevention: Included tools to help combat fraudulent transactions.

Revenue (Historical):

Paymill was a venture-backed company, and while they had significant growth in their early years, they never publicly disclosed precise revenue figures. However, reports at the time indicated they were processing millions in transactions monthly and had a considerable user base, mainly within Europe.

Key Point: Paymill was acquired by Klarna in 2017 and subsequently shut down. It is no longer operational, and therefore, no longer generates revenue as a separate entity.

Why Paymill Was Discontinued:

The acquisition by Klarna was strategic. Klarna, a major player in the buy-now-pay-later space, aimed to leverage Paymill s technology and talent. However, they did not keep the Paymill brand and instead integrated its technology into their existing platform. This meant Paymill as a standalone service was sunset.

Alternatives to Paymill (Current Payment Processors):

Given that Paymill is defunct, businesses need alternative payment solutions. Here are some popular choices:

• Stripe: A major player known for its developer-friendly API, robust features, and broad international support. A strong direct Paymill alternative.
• Braintree (a PayPal company): Another developer-focused platform that handles online and mobile payments.
• Adyen: A global payment platform that serves larger businesses with complex needs.
• Square: Well-known for its point-of-sale solutions but also offers e-commerce payment processing.
• PayPal: A widely accepted platform for online payments, but can lead to redirection of users, unlike Paymill s direct processing.
• Checkout.com: Offers an integrated payments platform with a global reach.
• Mollie: A popular payment provider in Europe with a focus on ease of use.
• Klarna (since they acquired Paymill): Offers payment solutions including pay-later options, which can boost conversions. Klarna s payment processing offering now reflects the technology Paymill used to have.

Past Pricing (Paymill - Prior to Shutdown):

Paymill used to have a simple, transaction-based pricing model:

• Per-Transaction Fee: Typically a fixed percentage plus a small fixed fee for each successful transaction. This rate could vary slightly based on the merchant s risk profile and volume.
• No Monthly Fee (usually): They often didn t charge a monthly fee, making it attractive for smaller businesses.
• Potential Setup Fee: Some larger or high-risk merchants might have incurred a setup fee.
• Chargeback Fees: Like all payment processors, they charged fees for disputed transactions (chargebacks).
• Foreign Exchange Fees: They likely had foreign exchange fees for transactions in currencies other than the merchant s base currency.

Important Note: Paymill s pricing structure is no longer relevant since they are shut down. The pricing of the alternative providers listed above should be checked directly on their websites. It varies considerably.

Customer Care Details (Paymill - Historical):

Paymill used to offer customer support through various channels:

• Email Support: This was the primary channel for customer support.
• Documentation: They had extensive API documentation aimed at developers.
• Phone Support: For high-volume merchants, they might have provided phone support, but this might not have been available for all customers.
• Online Community/Forums: They might have also had an online community or forum where users could get help.

Key Point: Paymill s customer support system is no longer functional since they were acquired and shut down.

Final Summary:

Paymill was a promising payment service provider that emphasized developer-friendliness and direct payment processing. However, it was acquired by Klarna and is no longer operating as a standalone service. Businesses seeking a similar service today should consider alternatives such as Stripe, Braintree, Adyen, or Klarna. The pricing and customer care for these alternative providers must be checked individually on their respective websites.