Websites using Opinew

Okay, let s break down Opinew, a popular product review and social proof app for e-commerce platforms like Shopify.

Opinew Overview

Opinew is an e-commerce app designed to help online stores collect, display, and manage customer reviews. Its primary focus is on boosting social proof and trust, which in turn can lead to increased conversions and sales.

Key Features:

• Review Collection:
  • Automated Review Requests: Sends email requests to customers after purchases to solicit reviews.
  • Import Reviews: Allows importing reviews from other platforms like AliExpress, Amazon, and Etsy.
  • Photo & Video Reviews: Enables customers to submit reviews with images and videos.
  • Product Review Groups: Categorize reviews for specific products.
• Review Display:
  • Customizable Widgets: Offers various review display styles to match brand aesthetics.
  • Star Ratings & Badges: Adds star ratings and social proof badges to product pages and throughout the site.
  • Carousel Displays: Allows showcasing reviews in an engaging carousel format.
  • Question & Answer (Q&A): Enables customers to ask questions about products and sellers to respond, fostering community and clarifying concerns.
• Review Management:
  • Admin Dashboard: Manages all reviews, responds to customers, and moderates content.
  • Review Filtering & Sorting: Offers the ability to filter reviews by rating, date, etc.
  • Review Approval: Allows manual approval of reviews before they are displayed.
  • Syndication of Reviews: Share reviews to Google Shopping and other platforms
• Integration:
  • Seamless integration with Shopify (and other platforms like WooCommerce and BigCommerce)
  • Integrations with marketing apps

Revenue

Opinew s revenue is generated through its subscription-based pricing model. The amount of revenue a review platform generates would also be dependent on other factors such as the number of subscribers and product tiers.

Alternatives

Here are some alternatives to Opinew, each with their strengths:

• Judge.me: A highly rated review app with robust features, including photos/videos, Q&A, and good free tier.
• Loox: Known for its focus on visual reviews, with an emphasis on photo and video reviews.
• Yotpo: An enterprise-level platform with advanced marketing features like SMS, loyalty programs, and more.
• Stamped.io: Offers a suite of marketing solutions, including reviews, loyalty, and referrals.
• Ali Reviews: Specifically aimed at dropshipping businesses, with easy import of AliExpress reviews.
• Fera.ai: Offers a wide range of customer engagement options, including customer reviews, testimonials, and social proof notifications

Pricing

Opinew offers different plans depending on the needs of the store. Pricing is based on the number of orders per month and the features included. While specific pricing can change, here s a general idea of what to expect:

• Free Plan: Often very limited, might be only good for getting started or those with very few orders.
• Paid Plans:
  • Starter/Basic: Includes essential features like automated requests, import, and basic display widgets, good for small to medium-sized stores.
  • Growth: Offers additional functionality like more email requests, more powerful integrations, and advanced customization options.
  • Advanced/Premium: Includes all features, typically with priority support and high volume limits, suitable for larger enterprises.

Note: Specific pricing tiers and feature inclusions are subject to change by Opinew, so it s always best to check their official website for the most up-to-date information.

Customer Care Details

Opinew generally offers customer support through:

• Email Support: A standard form of support for questions and technical issues.
• Live Chat: Often available on their website for more immediate assistance.
• Help Center/Knowledge Base: A library of articles, tutorials, and FAQs.
• Tutorials and Setup Guides: Videos and documentation to help you set up and manage the app.
• Dedicated Account Manager: Usually offered in premium plans
• Community Forums: Where users can interact and help each other

How to Access Opinew Support:

• Official Website: Visit their website, and look for Support, Help, or Contact Us links.
• In-App Support: Check the Opinew app within your e-commerce platform for support resources and contact options.

Key Takeaways

• Opinew is a popular review platform with robust features for collecting, managing, and displaying customer reviews.
• It offers a variety of customization options and integrations to help merchants boost social proof.
• Pricing is tiered based on monthly orders, and a free option is often available for very small stores.
• Customer care options include email support, live chat, knowledge base, and tutorial guides.
• It s important to compare Opinew to other options like Judge.me, Loox, or Yotpo based on your specific needs and budget.

Before deciding, always check the most recent pricing and features from Opinew s official website. You might also want to try out the free trial (if available) for any plans you consider to make sure it suits your needs.