Websites using Omniupdate

Okay, let s break down OmniUpdate, a prominent content management system (CMS) in the higher education space.

OmniUpdate Overview

OmniUpdate (now known as Modern Campus CMS) is a content management system (CMS) designed specifically for colleges and universities. It aims to help institutions manage their websites effectively, ensuring consistency, accessibility, and compliance with branding guidelines. It s built with the needs of higher education in mind, addressing requirements like departmental autonomy, complex workflows, and diverse user skill levels.

Key Features and Benefits:

• Centralized Management: Allows administrators to manage content, templates, and branding from a central location, ensuring consistency across the entire website.
• Decentralized Authoring: Empowers departments and individuals to contribute content while maintaining brand standards and approval workflows.
• Workflow and Approvals: Supports customizable workflows for content creation, review, and publishing, ensuring accuracy and quality.
• Accessibility Compliance: Includes features and tools to help institutions create websites that are accessible to users with disabilities (WCAG, ADA).
• Personalization: Offers features for creating personalized experiences based on user roles, interests, or other criteria.
• Integration: Integrates with other systems commonly used in higher education, such as student information systems (SIS), learning management systems (LMS), and CRM platforms.
• Reporting and Analytics: Provides insights into website traffic, user behavior, and content performance.
• Form Building: Integrated form building functionality.
• Training and Support: Offers training resources and support services to help users get the most out of the platform.

Revenue

As a privately held company, Modern Campus (which acquired OmniUpdate) does not publicly disclose its specific revenue figures. However, based on their market position and the size of their customer base, their annual revenue is estimated to be in the tens of millions of dollars. They are a significant player in the higher education CMS market.

Pricing

OmniUpdate does not publicly list its pricing. CMS pricing is typically based on factors such as:

• Institution Size: Number of students, faculty, and staff.
• Website Complexity: Number of pages, features, and integrations.
• Hosting Options: Whether the CMS is hosted on OmniUpdate s servers or on the institution s own infrastructure.
• Support and Training: Level of support and training included in the package.
• Number of users: Quantity of individuals who need access to the CMS to create and modify web content.

To get an accurate quote, you need to contact Modern Campus directly. They will likely need to understand your institution s specific needs and requirements before providing a price estimate. Expect enterprise-level pricing, reflecting the complexity and feature set of the platform. Be prepared for a potentially substantial initial investment and ongoing maintenance/support costs.

Alternatives to OmniUpdate (Modern Campus CMS)

The higher education CMS market is competitive. Here are some alternatives, categorized by their strengths:

• Other Enterprise CMS Platforms (Good for Large, Complex Institutions):
  • Cascade CMS (Hannon Hill): Another popular CMS specifically designed for higher education.
  • Drupal: A flexible and powerful open-source CMS. Requires technical expertise for implementation and maintenance.
  • WordPress VIP: An enterprise version of WordPress that offers a scalable and secure platform.
• Cloud-Based Website Builders (Simpler Options, Good for Smaller Institutions or Departments):
  • HubSpot CMS Hub: A marketing-focused CMS with strong content marketing and lead generation features.
  • Sitecore: another possible option.
• Open Source CMS (Lower Cost, More Customization):
  • Joomla: A more technically advanced open-source CMS.
  • WordPress (Self-Hosted): The most popular CMS in the world. Requires more technical management but offers vast flexibility through plugins and themes. While very powerful, it needs careful hardening and maintenance to be secure in an enterprise environment.
• Modern Campus (Formerly OmniUpdate): Consider staying with the same platform, but requesting an updated quote, or consider switching to Modern Campus other CMS, formerly known as OU Campus.

Factors to Consider When Choosing an Alternative:

• Ease of Use: How easy is the CMS for content creators to learn and use?
• Features and Functionality: Does the CMS offer the features you need, such as workflow, accessibility tools, and integration with other systems?
• Scalability: Can the CMS handle the growth of your website and the increasing demands of your users?
• Security: How secure is the CMS? Does it have a good track record of security updates and vulnerability patches?
• Support and Training: What kind of support and training is available from the vendor?
• Cost: What is the total cost of ownership, including licensing fees, hosting, support, and training?
• Integration: Does it integrate with existing systems?

Customer Care Details

• Support Channels: Typically, OmniUpdate (Modern Campus) provides customer support through the following channels:
  • Online Help Center/Knowledge Base: A self-service resource with articles, tutorials, and FAQs.
  • Email Support: Submitting support requests via email.
  • Phone Support: Contacting a support representative by phone (usually during business hours).
  • Community Forums: Connecting with other users and sharing tips and best practices.
  • Dedicated Account Managers: Larger accounts may have assigned account managers.
• Service Level Agreements (SLAs): Modern Campus likely has SLAs that define response times and resolution times for different types of support issues. The specifics of these SLAs would be outlined in the contract.
• Training: Provides extensive training resources to get new users up to speed.

To find the most up-to-date and accurate customer care details, visit the Modern Campus website. Look for sections like Support, Contact Us, or Resources. Check your contract for specific support terms.