Websites using Ogone

Okay, let s break down Ogone (now known as Worldline) including its overview, revenue information, alternatives, pricing, and customer care. Keep in mind that since Ogone was acquired by Worldline, much of the information will reflect Worldline s current practices.

Overview (Now Worldline)

• What it is: Worldline is a global leader in the payments industry. It provides a broad range of payment and transactional services to merchants, banks, and other businesses. Formerly, Ogone was its online payment processing arm, and while the Ogone brand isn t heavily promoted anymore, the technology and platform are integrated into Worldline s offerings.

• Core Functionality: Worldline provides a full suite of payment solutions, including:

  • Online Payments: Processing credit cards, debit cards, alternative payment methods (like PayPal, Apple Pay, Klarna, etc.) for e-commerce businesses.
  • In-Store Payments: POS (Point-of-Sale) systems, terminals, and related services for brick-and-mortar stores.
  • Mobile Payments: Solutions for mobile commerce and in-app payments.
  • Payment Security: Fraud prevention, risk management, and PCI DSS compliance services.
  • Acquiring Services: Connecting merchants to payment networks and handling the settlement of funds.
  • Other Services: Loyalty programs, digital ticketing, and other related solutions.

• Target Audience: Worldline serves businesses of all sizes, from small startups to large multinational corporations. They operate across various industries, including retail, travel, hospitality, financial services, and more.

Revenue

• As Ogone no longer exists as a separate entity, its individual revenue is not reported. You ll need to look at Worldline s overall revenue.
• Worldline Revenue: Worldline is a publicly traded company (Euronext: WLN). You can find their annual reports and financial statements on their investor relations website. Search for Worldline Investor Relations on Google. These reports will provide detailed revenue figures. The revenue is typically reported in Euros.

Alternatives

There are many alternatives to Worldline (formerly Ogone), depending on your specific needs. Here s a breakdown of popular options, categorized by the size and complexity of the merchant:

• For Small to Medium-Sized Businesses (SMBs):

  • Stripe: Very popular with developers due to its robust API. Excellent for online businesses, marketplaces, and subscription services. Well-documented, developer-friendly, and offers a wide range of features.
  • PayPal: A household name with high consumer trust. Good for businesses that want to accept payments from PayPal account holders and credit/debit cards.
  • Square: Excellent for both online and in-person payments. Offers a user-friendly POS system and a range of hardware options. Good for retail, restaurants, and service-based businesses.
  • Adyen: Becoming more popular with mid-size businesses looking for a global solution.
  • Mollie: A popular European payment service provider (PSP) that supports a wide range of European payment methods (iDEAL, Bancontact, etc.).
  • Checkout.com: A global payment platform designed for enterprise businesses.

• For Enterprise-Level Businesses:

  • Adyen: A unified platform that handles payments across multiple channels and geographies. Scalable and customizable.
  • Checkout.com: Focuses on enterprise-level clients and offers advanced features for fraud prevention and optimization.
  • Braintree (a PayPal company): More customizable than standard PayPal, suitable for businesses with complex payment needs.
  • Global Payments: Provides a wide range of payment processing solutions, including acquiring services.
  • FIS (Worldpay): A large payment processor offering a comprehensive suite of services.

• Key Considerations When Choosing an Alternative:

  • Pricing: Transaction fees, monthly fees, setup fees, and other costs.
  • Payment Methods: Does it support the payment methods your customers prefer (credit cards, debit cards, digital wallets, local payment methods)?
  • Integration: How easily does it integrate with your website, e-commerce platform, or POS system?
  • Security: Does it offer robust fraud prevention and security features?
  • Customer Support: What level of support is available (phone, email, chat)?
  • Global Reach: Does it support multiple currencies and international payments?

Pricing

• Worldline Pricing: Worldline s pricing is complex and varies greatly depending on the specific services you need, your business volume, and your industry. They typically offer customized pricing plans.

• Typical Pricing Models:

  • Transaction Fees: A percentage of each transaction plus a fixed fee (e.g., 2.9% + $0.30 per transaction). This is the most common model.
  • Monthly Fees: A fixed monthly fee that covers a certain number of transactions. May be suitable for businesses with high transaction volumes.
  • Interchange Plus Pricing: A transparent pricing model where you pay the interchange fees (set by the card networks) plus a markup. Often favored by larger businesses.
  • Bundled Pricing: A combination of transaction fees, monthly fees, and other charges.

• How to Get Pricing Information: The best way to get accurate pricing information from Worldline is to contact their sales team directly and discuss your specific requirements. Be prepared to provide details about your business, such as your average transaction volume, the types of products or services you sell, and your target market.

• To get an understanding of current price averages, it s useful to check the pricing pages of the alternatives mentioned, such as Stripe, PayPal, Square etc.

Customer Care Details

• Worldline Customer Support: Worldline offers customer support through various channels.

• Channels:

  • Website: Check the Worldline website for a Contact Us or Support section. They may have a knowledge base, FAQs, and contact forms.
  • Phone: Worldline typically provides phone numbers for customer support. The specific number will depend on your region and the type of service you need.
  • Email: You may be able to contact customer support via email.
  • Online Portal: Worldline likely provides an online portal or dashboard where you can manage your account and access support resources.
  • Account Manager: Enterprise-level clients often have dedicated account managers who can provide personalized support.

• Tips for Contacting Customer Support:

  • Gather Information: Before contacting support, gather all relevant information, such as your account number, transaction details, and a clear description of the issue you re experiencing.
  • Be Specific: Provide as much detail as possible about your problem.
  • Be Patient: Customer support teams can be busy, so be patient and polite.
  • Escalate if Needed: If you re not satisfied with the initial response, don t hesitate to escalate your issue to a supervisor or manager.

In summary: Ogone is now part of Worldline, a major player in the payments industry. Worldline offers a wide range of payment solutions for businesses of all sizes. Pricing is customized, so you ll need to contact them directly for a quote. There are many alternatives available, so it s important to compare your options carefully before making a decision.