Websites using Navexglobal

Okay, let s break down NAVEX Global, covering its overview, revenue, alternatives, pricing, and customer care details.

Overview of NAVEX Global

• What They Do: NAVEX Global is a leading provider of risk and compliance management software and services. They help organizations manage and mitigate risks related to ethics, compliance, privacy, and environmental, social, and governance (ESG) issues.

• Key Products/Services:

  • Ethics & Compliance Software: Incident management, policy management, training, hotline/helpline solutions, case management, disclosure management, and third-party risk management.
  • ESG Solutions: Helps businesses manage and report on their environmental, social, and governance (ESG) data.
  • Privacy Management: Tools to manage privacy programs, data subject requests, and compliance with privacy regulations like GDPR and CCPA.
  • Risk Management: helps organizations assess and mitigate risks across their operations.
  • Governance, Risk, and Compliance (GRC) Consulting: Advisory services to help organizations develop and implement effective GRC programs.
  • Training & Awareness: Develops and delivers online training courses on ethics, compliance, and risk management topics.

• Target Audience: NAVEX Global serves a wide range of industries, including financial services, healthcare, manufacturing, retail, and government. They cater to both small and large organizations.

• Key Differentiators: They are generally considered a comprehensive and established player in the GRC space. They offer an integrated suite of solutions, a wide range of content, and consulting expertise. They are a comprehensive GRC platform.

Revenue

• NAVEX Global is a privately held company, so specific revenue figures are not publicly available. However, industry reports and analyst estimates suggest they are a significant player in the GRC software market, with annual revenue likely in the hundreds of millions of dollars.

Alternatives to NAVEX Global

The GRC software market is competitive. Here are some notable alternatives to NAVEX Global, categorized by their strengths:

• Broad GRC Platforms (Similar Scope):

  • ServiceNow GRC: Part of the larger ServiceNow platform, offering strong workflow automation and integration capabilities. Focuses on IT Risk.
  • OneTrust GRC: A comprehensive platform with a strong focus on privacy, but also offering broader GRC capabilities. Growing quickly.
  • Diligent (formerly Galvanize): A well-established player with a focus on audit management, risk management, and compliance.
  • RSA Archer: Another established GRC platform with a wide range of capabilities.
  • MetricStream: Offers a broad suite of GRC solutions, with a focus on risk management.
  • Wolters Kluwer Enablon: Focuses on EHS (Environment, Health & Safety) and operational risk management.

• Specialized Solutions (Focus on Specific Areas):

  • EthicsPoint (by SAI Global): A platform for incident reporting and whistleblowing.
  • Convercent (by OneTrust): Ethics and compliance management software.

• Open Source Alternatives:

  • There aren t many direct open-source alternatives that offer the same breadth of features as NAVEX Global. However, some organizations build custom GRC solutions using open-source components and frameworks. This approach requires significant development and maintenance effort.

Pricing

• Pricing Model: NAVEX Global uses a subscription-based pricing model. The cost typically depends on:

  • The specific modules/solutions selected: (e.g., ethics and compliance, privacy, ESG).
  • The number of employees: Pricing is often tiered based on the size of the organization.
  • The level of support and services required: (e.g., implementation, consulting, training).

• Cost: Due to the customized nature of their pricing, it s difficult to provide exact figures. Expect to receive a custom quote after a consultation with their sales team. Be prepared to discuss your organization s specific needs and requirements. GRC platforms can be expensive, especially for larger organizations.

• Negotiation: Negotiating pricing is often possible, particularly for larger deals or multi-year contracts.

Customer Care Details

• Support Channels:

  • Phone Support: NAVEX Global offers phone support for its customers.
  • Email Support: Email support is also available.
  • Online Knowledge Base: They maintain a knowledge base with articles, FAQs, and documentation to help customers resolve issues on their own.
  • Customer Portal: A customer portal provides access to support resources, account information, and product updates.
  • Community Forums: NAVEX Global has a user community where customers can connect with each other, share best practices, and ask questions.

• Implementation Services: They provide implementation services to help customers deploy and configure their software.

• Training: They offer training programs to help users learn how to use their products effectively.

• Customer Satisfaction:

  • Customer reviews are mixed, like with many large enterprise software providers. Some customers praise their comprehensive solutions, industry expertise, and responsive support. Others report challenges with implementation, integration, and the overall cost. Be sure to carefully consider your specific needs and read recent reviews before making a decision.

How to Get More Information

• NAVEX Global Website: The best place to start is the official NAVEX Global website.
• Request a Demo: Schedule a demo to see the software in action and discuss your specific requirements.
• Read Reviews: Check out reviews on sites like G2, TrustRadius, and Capterra to get insights from other users.
• Contact Sales: Contact their sales team to get a custom quote and discuss your needs.

In summary, NAVEX Global is a major player in the GRC space, offering a comprehensive suite of solutions. However, it s essential to carefully evaluate your specific needs and compare them with the offerings of other vendors before making a decision. Consider factors such as pricing, features, ease of use, and customer support.