Websites using Modus

Okay, let s break down Modus, a popular platform in the promotional product industry. We ll cover its overview, revenue model, alternatives, pricing, and customer care details.

Modus Overview

Modus is a technology platform designed to connect promotional product distributors (like companies that sell branded merchandise) with a vast network of suppliers. It aims to streamline the entire process of sourcing, quoting, ordering, and managing promotional products. Think of it as a B2B marketplace and management system specifically for the promotional goods industry.

Key Features and Benefits:

• Extensive Supplier Network: Connects distributors with a large number of suppliers, offering access to a wide variety of products.
• Product Search and Discovery: Allows users to easily search for specific items, browse catalogs, and compare products.
• Quoting and Ordering: Streamlines the quoting process, making it easier to obtain prices and place orders with suppliers.
• Order Management: Provides tools for tracking orders, managing shipments, and handling invoices.
• Collaboration Tools: Facilitates communication and collaboration between distributors, suppliers, and their teams.
• Integration: Modus integrates with other platforms and systems to create a seamless workflow.
• Data and Reporting: Provides insights into sales, product trends, and supplier performance.
• Customizable: Allows for some level of customization for branding and workflow.

Revenue Model

Modus operates on a subscription-based model combined with a transaction-based fee. Here s a breakdown:

• Subscription Fees: Distributors typically pay a monthly or annual subscription fee to access the Modus platform. The price varies based on the plan s features, the number of users, and other specific needs.
• Transaction Fees: In addition to the subscription, Modus takes a percentage or a flat fee on each transaction that goes through the platform. This fee is usually charged to distributors, but it may be split with suppliers in some cases.
• Premium Add-ons: Additional features or services may be offered for an extra fee.

Alternatives to Modus

Several platforms offer similar functionalities to Modus, catering to various needs within the promotional products industry. Here are some of the main alternatives:

• SAGE Online: A major player in the industry, offering a comprehensive suite of tools for product research, order management, and business management.
• ESP Web (from ASI): Another large platform providing product sourcing, quoting, and order management tools, mainly aimed at members of ASI (Advertising Specialty Institute).
• PromoStandards: While not a platform itself, PromoStandards is a set of data standards aimed at streamlining communication between distributors and suppliers. Some platforms, including Modus, aim to implement these standards to make operations easier.
• Bright Sites (formerly ZOOMcatalog): Focuses more on content and catalog management, but also enables distributors to find products and make quotes.
• Distributor Central: A platform for product sourcing, quoting, and order management, often considered a competitor to Modus.
• Pipedrive: A CRM that distributors can customize for managing their clients, tracking sales, and managing orders (not industry-specific).
• Custom-Built Systems: Some larger distributors may opt to build their custom platforms for their specific needs, integrating various tools and APIs.

Pricing

Modus s pricing is generally not publicly available and requires a direct quote. Pricing varies based on multiple factors:

• Subscription Tier: Modus likely offers various subscription plans with differing levels of access, features, and user limits.
• Number of Users: The more users a company has, the higher the price is likely to be.
• Features and Add-ons: Access to specific integrations, reporting features, or premium support can affect the pricing.
• Transaction Volume: Transaction volume may impact fee percentages and could sometimes qualify for volume discounts.

Important Note: Due to the nature of the pricing structure (mostly customized), it is important to directly contact Modus for a detailed quote tailored to your specific needs. The prices and terms tend to be negotiable.

Customer Care Details

Modus offers different avenues for customer support:

• Dedicated Account Managers: Typically, larger clients are assigned a dedicated account manager for personalized assistance.
• Online Help Center: A comprehensive online help center or knowledge base with articles, tutorials, and FAQs.
• Email Support: Modus has dedicated email support channels for various inquiries.
• Phone Support: Often includes phone support during business hours, although this may vary based on subscription level.
• Chat Support: Modus may offer a chat feature on their website or within their platform for instant assistance.
• Training and Onboarding: Training and onboarding programs to help new users get up to speed with the platform.
• Regular Updates and Communication: Modus also provides regular updates about new features, industry changes, or general information about their service.

How to Get More Information

To get more accurate and detailed information about Modus, I recommend the following:

• Visit the Modus Website: Review their website for more information about their features and offerings.
• Request a Demo: Schedule a demo with Modus to see the platform in action.
• Request a Quote: Get a customized quote based on your company s size and needs.
• Read Reviews: Search for online reviews from current Modus users to understand their experiences.

In Summary

Modus is a technology platform connecting promotional product distributors and suppliers. It provides a suite of tools for streamlining sourcing, quoting, and ordering processes. It operates on a subscription and transaction-fee based revenue model. There are several alternative platforms available depending on your specific needs and budget. For accurate pricing, you ll need to request a quote from Modus directly, and they provide multiple support channels to assist users.

If you have more questions on specific aspects of Modus, feel free to ask!