Websites using K12insight

Okay, let s break down K12 Insight, covering its overview, revenue (though often difficult to get precisely), alternatives, pricing (which is usually customized), and customer care.

Overview of K12 Insight

• What it is: K12 Insight is a company that provides communication, engagement, and research solutions to schools, districts, and other educational organizations. Their primary goal is to help these organizations improve their relationships with students, families, staff, and the community. They aim to provide tools and services to gather feedback, manage communications, and make data-driven decisions.

• Key Focus Areas:

  • Stakeholder Engagement: Gathering input from students, parents, teachers, staff, and the community through surveys, feedback forms, and online forums.
  • Communication Management: Providing platforms and tools for schools to communicate effectively with their stakeholders (email, SMS, websites, mobile apps).
  • Surveys & Research: Designing and administering surveys to assess needs, measure satisfaction, and gather data for continuous improvement.
  • Reputation Management: Helping schools monitor and manage their online reputation.
  • Data Analysis & Reporting: Providing tools to analyze feedback data and generate reports that inform decision-making.

• Target Audience: K-12 school districts, individual schools, charter schools, private schools, and educational organizations.

Revenue

• Private Company: K12 Insight is a privately held company, so its exact revenue figures are not publicly available.
• Estimated Range: Based on industry reports, their size, and the services they offer, it s likely in the range of tens of millions of dollars annually. However, this is just an estimated range, and the actual revenue could be significantly higher or lower.

Alternatives to K12 Insight

Many companies offer similar services or focus on specific areas of school communication and engagement. Here s a list of some of the common alternatives:

• Let s Talk! (by SchoolMessenger): A more general school communication platform (part of the larger SchoolMessenger Suite).
• ThoughtExchange: Focuses on large-group conversations and gathering diverse perspectives. It s highly interactive.
• Panorama Education: Provides surveys, data analytics, and tools for social-emotional learning (SEL) and student success. More data-driven than communication focused.
• SchoolMint: Focuses on student enrollment, school choice lotteries, and family communication.
• SurveyMonkey: A general-purpose survey tool that can be used by schools for basic surveys.
• Google Forms: A free and easy-to-use survey tool.
• Qualtrics: A more sophisticated survey platform suitable for complex research.
• Campus Suite: Website and communication platform for schools.
• Blackboard: Learning management system (LMS) that includes communication features.
• ParentSquare: School-home communication platform.
• Remind: Communication platform used for SMS messaging and announcements.

Factors to consider when choosing an alternative:

• Specific Needs: What are your district s specific communication and engagement challenges?
• Budget: How much can you afford to spend on a communication platform?
• Integration: Does the platform integrate with your existing systems (SIS, LMS, etc.)?
• Ease of Use: How easy is the platform to use for administrators, teachers, parents, and students?
• Features: What features are most important to you (e.g., surveys, feedback forms, SMS messaging, mobile app)?

Pricing

• Custom Pricing: K12 Insight does not have publicly available pricing. They typically provide custom quotes based on the size of the school district, the number of schools, the specific services required, and the level of support needed.
• Factors Influencing Price: The price will depend on the modules or services you choose:
  • Communication platform (number of users, features)
  • Survey services (number of surveys, complexity)
  • Professional services (training, consulting)
• Request a Quote: The best way to get an accurate price is to contact K12 Insight directly and request a quote. Be prepared to provide details about your organization s needs.

Customer Care/Support

• Support Channels: K12 Insight typically provides customer support through:
  • Email: For general inquiries and support requests.
  • Phone: For more urgent issues or complex questions.
  • Online Knowledge Base: A self-service resource with articles, FAQs, and tutorials.
  • Training: Onboarding and training programs for new users.
  • Dedicated Account Managers: For larger clients, they may provide a dedicated account manager to provide personalized support.
• Reputation: Customer reviews of K12 Insight s customer support are mixed. Some users praise their responsiveness and helpfulness, while others report challenges with getting timely support or resolving issues. As with any software or service, experiences can vary.
• Implementation & Ongoing Support: During the sales process, clarify what level of support you ll receive during implementation and on an ongoing basis. Understand the service level agreements (SLAs) regarding response times and issue resolution.

In summary:

K12 Insight offers a suite of tools aimed at improving communication and engagement in schools. While revenue figures are not public, they are likely a sizable player in the market. Carefully evaluate your district s needs and budget, and compare K12 Insight to the alternatives before making a decision. Be sure to get a custom quote and understand the level of customer support you ll receive.