Websites using Ithemes

Okay, let s break down iThemes, covering its overview, revenue (where available), alternatives, pricing, and customer care.

iThemes: Overview

iThemes (now part of StellarWP, a division of Liquid Web) is a well-established company in the WordPress ecosystem, primarily known for its security plugin, BackupBuddy, and training/educational resources. They offer tools and training focused on:

• WordPress Security: Their iThemes Security plugin is a core product, providing a range of features to harden WordPress sites against attacks.
• WordPress Backups: BackupBuddy remains a popular solution for backing up, restoring, and migrating WordPress sites.
• WordPress Training: They offer a variety of courses and resources to help WordPress users improve their skills in development, design, and business.

Revenue (Estimated)

It s difficult to get exact revenue figures for iThemes since they are now part of StellarWP (Liquid Web). Liquid Web is a privately held company, so they don t publicly disclose detailed revenue breakdowns for individual product lines. However, some estimations are possible:

• General Estimation: Considering the popularity of iThemes Security Pro and BackupBuddy, combined with their training subscriptions, iThemes likely generates millions of dollars in annual revenue. It s a significant player within the WordPress security and backup market.
• StellarWP Overall: StellarWP, as a whole, is a substantial portfolio of WordPress plugins and tools, and it s likely a significant contributor to Liquid Web s overall revenue.

Alternatives

Here are some prominent alternatives to iThemes and its key products:

• Security:
  • Wordfence: A very popular security plugin with a free version and a premium option. Offers firewall, malware scanning, and login security features.
  • Sucuri Security: Another well-regarded security plugin with a cloud-based firewall and malware removal services.
  • All in One WP Security & Firewall: A free and comprehensive security plugin.
• Backups:
  • UpdraftPlus: A widely used backup plugin with a free version and premium add-ons. Supports multiple cloud storage options.
  • BlogVault: A premium backup plugin with real-time backups and staging environments.
  • Jetpack Backup (VaultPress): A backup service from Automattic (the company behind WordPress.com).
  • WP Time Capsule: An incremental backup plugin.
• WordPress Training:
  • WPBeginner: A comprehensive resource for WordPress beginners.
  • Lynda.com (LinkedIn Learning): Offers a wide variety of WordPress courses.
  • Udemy: Numerous WordPress courses available at varying prices.
  • Skillshare: Another platform with WordPress training options.
  • Team Treehouse: Offers a learning path with WordPress development and design courses.

Pricing

iThemes offers various pricing plans, depending on the product and the number of sites you need to support. Here s a general overview:

• iThemes Security Pro: Pricing varies based on the number of sites. As an example, a plan for one site can be around $99 per year. Prices increase for more sites. They often have sales and promotions.
• BackupBuddy: Pricing is also tiered based on the number of sites. Plans can range from around $80 per year for a single site to several hundred dollars for unlimited sites.
• iThemes Training: iThemes training used to be offered as a subscription, but the offerings are now more modular. Course prices vary.

Important Note: It s crucial to visit the official iThemes website (or the StellarWP website) for the most up-to-date pricing information, as plans and prices can change.

Customer Care Details

• Support Channels:

  • Help Desk/Ticketing System: The primary method for support is typically through a help desk system where users submit tickets.
  • Documentation: iThemes/StellarWP generally provides extensive documentation and FAQs for their products.
  • Forums (Limited): There might be limited community forums, but the primary focus is on direct support through the ticketing system.

• Support Quality:

  • The quality of iThemes support is generally considered good. They have a dedicated support team that strives to resolve issues promptly. However, response times can vary depending on the complexity of the issue and the volume of support requests.
  • Because iThemes is part of StellarWP, support is often integrated with the larger StellarWP support structure.

• StellarWP Support Promise: As part of StellarWP, iThemes benefits from the StellarWP support infrastructure. StellarWP generally emphasizes providing reliable and helpful customer support for all of its products.

• Liquid Web Reputation: Liquid Web, the parent company, has a solid reputation for customer service in the web hosting industry. This reputation carries over to the StellarWP brands.

Key Takeaways

• iThemes is a well-established brand in the WordPress ecosystem, known for security, backups, and training.
• Their primary products are iThemes Security Pro and BackupBuddy.
• They are now part of StellarWP, a division of Liquid Web.
• Pricing varies based on the product and the number of sites.
• Customer support is provided through a help desk/ticketing system, with generally good support quality.
• Consider alternatives like Wordfence, Sucuri, UpdraftPlus, and BlogVault, depending on your specific needs.

I hope this comprehensive overview is helpful! Always check the official iThemes/StellarWP website for the latest information.