Websites using Iovation

Okay, let s break down iovation, covering its overview, revenue information, alternatives, pricing considerations, and customer care details.

Iovation Overview

• What it is: iovation, a TransUnion company, is a provider of device intelligence and fraud prevention solutions. They help businesses identify and prevent online fraud and abuse by analyzing device characteristics, reputation, and associated data.
• Core Functionality:
  • Device Identification: Identifying unique devices accessing a platform, even when users try to mask their identity.
  • Reputation Analysis: Determining the risk associated with a particular device based on its past behavior across iovation s network. A device linked to fraudulent activity in the past is flagged as high-risk.
  • Fraud Prevention: Enabling businesses to block or challenge suspicious transactions, logins, or account creations based on device intelligence.
  • Authentication: Using device information as a factor in multi-factor authentication (MFA) or step-up authentication.
  • Mobile Risk: Solutions for identifying and mitigating fraud risks specific to mobile devices and applications.
• Key Use Cases:
  • E-commerce fraud prevention (chargebacks, account takeover)
  • Financial services fraud (loan fraud, card fraud)
  • Online gaming fraud (cheating, bot activity)
  • Social media fraud (fake accounts, spam)
  • Online dating fraud (scams, abuse)
• How it Works (Simplified): iovation collects and analyzes device data (hardware, software, network information). This data is used to create a unique fingerprint for each device. They compare these fingerprints against their extensive database of known fraudulent devices and behaviors. Businesses can then use this information to make real-time decisions about whether to allow, challenge, or block a transaction or activity.

Revenue Information

• Private Company: iovation is now a wholly owned subsidiary of TransUnion. As such, iovation does not publicly report its individual revenue figures. TransUnion includes iovation s performance within its overall financial reporting.
• TransUnion Revenue: To get an idea of the scale, you can look at TransUnion s annual reports and investor presentations. Look for mentions of fraud solutions or related categories to understand how iovation contributes. You can find this information on the TransUnion Investor Relations website.

Alternatives to iovation

Here s a list of companies that offer similar or overlapping fraud prevention and device intelligence solutions. The best alternative depends on your specific needs, budget, and technical requirements.

• For Device Intelligence/Device Fingerprinting:
  • ThreatMetrix (LexisNexis Risk Solutions): A well-established player with a broad suite of fraud prevention tools.
  • DataVisor: Focuses on AI-powered fraud detection, particularly for large-scale online platforms.
  • FingerprintJS: A popular JavaScript library for device fingerprinting, often used as a component in a larger fraud prevention strategy. Offers both open-source and commercial versions.
  • Bugsnag (SmartBear): Bugsnag can be a valuable tool for identifying and addressing issues related to device-specific behavior and potential fraud, particularly in software applications.
• For Comprehensive Fraud Prevention:
  • Signifyd: Offers chargeback protection and fraud prevention guarantees.
  • Riskified: Another chargeback guarantee provider.
  • Kount (Equifax): Provides a range of fraud prevention solutions, including device intelligence and behavioral biometrics.
  • Sift: Machine learning powered fraud detection, suitable for various industries.
  • Forter: Provides comprehensive fraud prevention solutions with a focus on e-commerce.
• Behavioral Biometrics:
  • BioCatch: Analyzes user behavior patterns to detect anomalies and prevent fraud.
  • NuDetect (Nuance): Uses behavioral biometrics to authenticate users and detect fraudulent activity.

When evaluating alternatives, consider factors like:

• Accuracy: The false positive and false negative rates of the system.
• Integration: How easily the solution integrates with your existing systems and workflows.
• Scalability: The ability to handle increasing transaction volumes.
• Reporting and Analytics: The quality of the reporting and analytics dashboards.
• Support: The level of customer support provided by the vendor.
• Pricing: The pricing model.

Pricing

• Not Publicly Available: iovation, like many enterprise fraud prevention vendors, does not publish its pricing publicly.
• Factors Influencing Price:
  • Transaction Volume: Pricing is often based on the number of transactions or events analyzed.
  • Features Used: The specific modules and features you need will impact the cost.
  • Data Usage: The amount of data processed and stored can be a factor.
  • Contract Length: Longer-term contracts may offer better pricing.
• How to Get Pricing: You ll need to contact iovation (or TransUnion) directly for a custom quote. Be prepared to provide information about your business, transaction volumes, and fraud challenges. The other vendors listed will also require you to contact them for a quote.

Customer Care Details

• TransUnion s Responsibility: As an integrated part of TransUnion, iovation s customer care is handled through TransUnion s channels.
• How to Access Support:
  • Contact TransUnion: Go to the TransUnion website and look for the Contact Us or Support section. Specify that your inquiry is related to iovation.
  • Dedicated Account Manager: If you re a current iovation customer, you should have a dedicated account manager who can assist with support requests.
  • Support Portal/Knowledge Base: TransUnion likely has a support portal or knowledge base with documentation, FAQs, and troubleshooting guides. Check their website for access.
• Potential Issues: Some users have reported that support can be slow to respond or difficult to navigate, as iovation is now part of a larger organization. Be persistent and clearly state your issue.

In summary: iovation (now TransUnion) offers device intelligence and fraud prevention solutions, with pricing determined on a custom basis. It s important to compare iovation with alternatives to find the best fit for your needs and budget. Customer care is handled through TransUnion s channels.