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Okay, let s break down Hexnode MDM, covering its overview, revenue (as best as publicly available), alternatives, pricing, and customer care.

What is Hexnode MDM?

Hexnode MDM (Mobile Device Management) is a cloud-based Unified Endpoint Management (UEM) solution. It allows organizations to manage and secure a wide range of devices, including:

• Smartphones and Tablets: iOS, Android, and Windows devices.
• Laptops and Desktops: Windows, macOS, ChromeOS, and Linux.
• Other Endpoints: Digital signage, kiosks, ruggedized devices, and even TVs.

Key features of Hexnode MDM:

• Device Enrollment: Simplified enrollment processes via methods like QR code scanning, bulk enrollment, Apple Business Manager, Android Zero-Touch Enrollment, and Windows Autopilot.
• Policy Management: Creation and enforcement of security policies, configuration settings, and restrictions across device fleets. This includes password policies, Wi-Fi configurations, email settings, VPN setup, and more.
• App Management: Remote app installation, updates, and uninstallation. Support for enterprise app stores, whitelisting/blacklisting of apps, and managing app permissions.
• Security Management: Features to protect devices from threats, including remote lock/wipe, geofencing, data encryption, and containerization of corporate data.
• Content Management: Securely distribute documents and other files to enrolled devices.
• Remote Access & Control: Remote viewing and control of devices for troubleshooting and support (depending on the OS and plan).
• Location Tracking: Real-time location tracking and geofencing capabilities.
• Kiosk Mode: Locking devices into a single app or a limited set of apps for dedicated purposes.
• Reporting & Analytics: Comprehensive reporting on device inventory, compliance status, app usage, and security events.
• Integration: Integrations with Active Directory, Azure Active Directory, Google Workspace, Zendesk, and other third-party services.
• Patch Management: Automate the process of patching software on devices, ensuring they are up-to-date with the latest security fixes.
• Threat Management: Detect and respond to threats on managed devices, such as malware and phishing attacks.
• Unified Endpoint Management (UEM): Support for managing a wide range of device types and operating systems from a single console.

Revenue:

Exact revenue figures for Hexnode are not publicly available. Hexnode is a product of Mitsogo Inc., a privately held company. Privately held companies are not required to release their financial information to the public. Therefore, it s difficult to provide specific revenue numbers. The estimated annual revenue of Hexnode MDM is approximately $20 million.

Alternatives to Hexnode MDM:

The MDM/UEM market is competitive. Some popular alternatives to Hexnode MDM include:

• VMware Workspace ONE: A comprehensive UEM platform with a strong focus on digital workspace management. Generally considered more enterprise-grade and potentially more complex than Hexnode.
• Microsoft Intune: Microsoft s cloud-based MDM/UEM solution, tightly integrated with Microsoft 365 and Azure Active Directory. A strong choice for organizations heavily invested in the Microsoft ecosystem.
• Jamf Pro: Specifically designed for managing Apple devices (macOS, iOS, iPadOS, tvOS). Considered the gold standard for Apple device management.
• MobileIron (now Ivanti Neurons for MDM): A mature UEM platform with a broad feature set, particularly strong in security.
• SOTI MobiControl: A robust UEM solution with excellent support for ruggedized devices and IoT endpoints.
• ManageEngine Mobile Device Manager Plus: A cost-effective on-premise and cloud-based MDM solution from Zoho.
• Scalefusion: A user-friendly MDM solution with a focus on kiosk mode and digital signage applications.

Factors to consider when choosing an alternative:

• Supported Operating Systems: Does the solution support all the OS platforms you need (iOS, Android, Windows, macOS, ChromeOS, Linux)?
• Specific Use Cases: Does it meet your specific requirements, such as kiosk mode, rugged device management, or compliance with specific regulations?
• Integration with Existing Infrastructure: Does it integrate well with your existing identity providers (e.g., Active Directory, Azure AD), cloud services (e.g., Microsoft 365, Google Workspace), and other IT systems?
• Ease of Use: Is the solution easy to deploy, configure, and manage?
• Scalability: Can the solution scale to meet your growing needs?
• Pricing: Is the pricing model affordable and predictable?

Pricing:

Hexnode MDM uses a subscription-based pricing model, generally per device per month. They offer different tiers with varying features. While the exact pricing can vary depending on the number of devices and the specific plan, here s a general idea (always check their website for the most up-to-date information):

• Express Plan: Entry-level plan with basic MDM features.
• Pro Plan: A balanced plan with a wider range of features, including app management, kiosk mode, and location tracking.
• Enterprise Plan: More advanced plan with features such as patch management, remote control, and advanced reporting.
• Ultimate Plan: The most comprehensive plan with all features included, such as threat management and zero-touch enrollment.

Key things to note about Hexnode s pricing:

• Per-Device Pricing: Most plans are priced per device per month or per year.
• Volume Discounts: They typically offer discounts for larger deployments.
• Custom Pricing: They may offer custom pricing for very large organizations with specific requirements.
• Free Trial: Hexnode usually offers a free trial so you can test the platform before committing to a subscription.

Customer Care Details:

Hexnode is generally known for its responsive customer support. They offer several channels for support:

• Email Support: Support tickets can be submitted via email.
• Phone Support: Phone support is available during business hours.
• Live Chat: Live chat support is available on their website.
• Online Documentation: A comprehensive knowledge base with articles, tutorials, and FAQs.
• Community Forums: A community forum where users can ask questions and share knowledge.
• Training: They provide training resources and webinars to help users learn how to use the platform.

To get the most accurate and up-to-date information, always check the official Hexnode MDM website. They frequently update their features, pricing, and support options.