Websites using Glassix

Okay, let s break down Glassix, focusing on the aspects you requested: overview, revenue, alternatives, pricing, and customer care.

Overview of Glassix

Glassix is a cloud-based ERP (Enterprise Resource Planning) software solution geared toward the manufacturing industry. It s designed to help manufacturers streamline their operations, improve efficiency, and gain better visibility into their processes. Glassix targets small and medium-sized manufacturers (SMEs) and offers features covering various aspects of manufacturing management, including:

• Production Planning and Scheduling: Managing production orders, scheduling resources, and optimizing manufacturing processes.
• Inventory Management: Tracking inventory levels, managing stock movements, and optimizing inventory costs.
• Supply Chain Management: Managing relationships with suppliers, tracking shipments, and ensuring timely delivery of materials.
• Customer Relationship Management (CRM): Managing customer interactions, tracking sales opportunities, and providing customer support.
• Finance and Accounting: Managing financial transactions, generating reports, and ensuring compliance with accounting standards.
• Quality Management: Monitoring product quality, tracking defects, and implementing corrective actions.
• Business Intelligence and Analytics: Providing insights into key performance indicators (KPIs) and enabling data-driven decision-making.
• Bill of Materials (BOM) Management: Managing the structure of products, tracking component costs, and ensuring accurate BOM information.
• Shop Floor Control: Tracking production activities on the shop floor, monitoring machine performance, and collecting real-time data.

Revenue

As a privately held company, Glassix does not publicly disclose its revenue. It s difficult to provide an accurate estimate without official information. Revenue would depend on factors like the number of customers, the size of their implementations, and the subscription fees they pay. You could potentially try to find clues through industry reports or market analysis documents that may provide estimated figures for ERP vendors serving the SME manufacturing sector, but these will only be estimates.

Alternatives to Glassix

There are many ERP systems that could serve as alternatives to Glassix, depending on your specific needs and budget. Here are some options, broadly categorized:

• Other Cloud-Based ERP Systems for Manufacturing:

  • MRPeasy: Specifically tailored for small manufacturers, emphasizing affordability and ease of use.
  • NetSuite: A more comprehensive (and typically more expensive) ERP solution suitable for larger SMEs or those with more complex requirements. It s a broad platform with strong financials and CRM.
  • Odoo: Highly customizable and modular, allowing you to select the specific modules you need (manufacturing, inventory, CRM, accounting, etc.). It has a free open-source version and paid enterprise versions.
  • Acumatica: A cloud ERP known for its flexible licensing and strong focus on specific industries, including manufacturing.
  • Infor CloudSuite Industrial (SyteLine): A robust ERP system designed for discrete manufacturers.
  • Rootstock: Built on the Salesforce platform, tightly integrated with CRM.

• On-Premise ERP Systems (Consider these if you have specific reasons to avoid cloud):

  • SAP Business One: A popular ERP for small businesses, with manufacturing modules available.
  • Microsoft Dynamics 365 Business Central: Cloud or on-premise, a strong option if you re already heavily invested in the Microsoft ecosystem.

• Specialized Manufacturing Software (Consider these if you need a specific set of features and prefer to use multiple systems that integrate):

  • Katana MRP: Excellent for direct-to-consumer (DTC) brands and smaller manufacturers.
  • Fishbowl Inventory: Focuses heavily on inventory management, a good option if that s your primary pain point.

When evaluating alternatives, consider:

• Your specific manufacturing processes: (e.g., discrete, process, repetitive)
• Your company size and growth plans:
• Your budget:
• Integration requirements: (e.g., with accounting software, CRM, e-commerce platforms)
• Ease of use and implementation:
• Industry-specific features:
• Customer support and training:
• Scalability:

Pricing

Glassix pricing is not readily available on their website. ERP vendors typically offer customized pricing based on the number of users, modules selected, and specific implementation requirements.

• To get a quote, you ll need to contact Glassix directly through their website.
• Be prepared to provide information about your company size, manufacturing processes, and specific needs.

General Pricing Models for Cloud ERP (to give you an idea):

• Per-User/Month: This is the most common model. You pay a monthly fee for each user who accesses the system.
• Tiered Pricing: Pricing based on the number of users, transactions, or features used.
• Module-Based Pricing: You pay for the specific modules you need (e.g., manufacturing, inventory, CRM).
• Base Fee + Add-ons: A base monthly fee plus additional costs for extra features, storage, or support.

Customer Care Details

Finding detailed information about Glassix s customer care without being a customer is challenging. Here s what you can typically expect and how to find more information:

• Website Contact Form/Email: The primary way to reach them is through the contact form or email address on their website.
• Phone Support: Check their website for a customer support phone number. Many ERP vendors offer phone support during business hours.
• Knowledge Base/Documentation: Many software companies have online documentation, FAQs, and knowledge bases to help users find answers to common questions. Look for a Help or Support section on their website.
• Training: Glassix likely offers training services (either online or on-site) to help users learn how to use the system effectively. Inquire about training options when you request a quote.
• Implementation Support: They should provide support during the initial implementation and setup process.
• Customer Portal: Existing customers may have access to a customer portal where they can submit support tickets, track issues, and access documentation.

How to Assess Customer Care (Before Becoming a Customer):

• Read Online Reviews: Look for reviews of Glassix on sites like Capterra, G2, and TrustRadius. Pay attention to what users say about the quality of customer support.
• Ask for References: When you request a quote, ask Glassix to provide references from current customers. Reach out to these references and ask about their experience with customer support.
• Evaluate Responsiveness: When you contact Glassix for a quote, pay attention to how quickly they respond to your inquiries. This can be an indicator of their overall customer service.
• Ask Specific Questions: Ask detailed questions about their support process, response times, and escalation procedures.

In summary: Glassix is an ERP solution for manufacturing SMEs. To make a full decision you will need to contact them for pricing and demo. In the meantime, assess your internal needs and shop around at alternative options.