Websites using Franklyinc

Okay, let s break down Frankly Inc., focusing on your requested areas: overview, revenue, alternatives, pricing, and customer care.

Frankly Inc. (Now Known as Frankly Media)

Overview:

• What They Do: Frankly Media provides a comprehensive suite of software and services designed to help media companies manage and grow their digital presence. Their platform focuses on:

  • Content Management System (CMS): A robust CMS designed specifically for managing news, video, and other media content.
  • Video Platform: Video hosting, management, and streaming solutions.
  • Advertising Solutions: Tools and services for ad serving, revenue optimization, and programmatic advertising.
  • Mobile Apps: Development and management of mobile applications for media clients.
  • Over-the-Top (OTT) Solutions: Platforms for distributing video content to connected TVs and other devices.

• Target Audience: Local TV stations, radio stations, newspapers, and other media publishers are their primary clients.

• Key Features: Frankly Media emphasizes features like ease of use, scalability, integration capabilities, and analytics. They aim to help media companies adapt to the evolving digital landscape and monetize their content effectively.

• Business Model: Software as a Service (SaaS) – they offer subscription-based access to their platform and services.

Revenue:

• Revenue Model: Frankly Media s revenue primarily comes from subscription fees for its platform and services, along with some revenue sharing related to advertising.
• Publicly Traded History: Frankly Inc. was previously a publicly-traded company (ticker symbol: TLK). However, it was acquired by Gray Television in 2022 and is now a subsidiary. This means that its financial details are no longer publicly reported independently.
• Estimated Revenue (Pre-Acquisition): Before the acquisition, Frankly Inc. s revenue was in the tens of millions of dollars per year, but they struggled with consistent profitability. Their focus was on growing their customer base and expanding their platform.
• Post-Acquisition: Gray Television likely integrates Frankly Media s revenue streams into their broader reporting structure. Therefore, it s difficult to isolate the specific revenue figures for Frankly Media today.

Alternatives to Frankly Media:

Several companies provide competing services to media organizations. Here are some key alternatives:

• Brightcove: Primarily focused on video platform and streaming solutions, often used by large media companies. Known for its robust features and high-quality video delivery.
• Ooyala (now part of Brightcove): Similar to Brightcove, offering video streaming and ad management solutions.
• WordPress VIP: A managed WordPress platform designed for high-traffic websites, often used by media publishers.
• Arc Publishing (by the Washington Post): A CMS and digital publishing platform tailored for news and media organizations.
• TownNews: A suite of digital publishing tools for local media, including CMS, advertising solutions, and mobile app development.
• Blox: Part of the Eidosmedia group, offering a digital platform for news and content management.
• Videonor: Offers video management, encoding, and delivery.
• JW Player: Primarily a video player, but also offers video hosting and advertising solutions.
• Localist: Focused on event management and marketing tools, used by some local media organizations.
• Other Open Source CMS Platforms: Various open-source CMS options, such as Drupal, can be adapted for media use, offering more customization and control but often requiring more technical resources.

Pricing:

• No Publicly Available Pricing: Since Frankly Media is now part of Gray Television, it does not publicly list pricing for its solutions. Pricing is typically negotiated on a case-by-case basis, depending on the client s size, specific needs, and the features they require.
• Subscription Model: They likely still operate on a SaaS model, meaning that clients pay recurring fees (monthly or annually) for access to the platform.
• Factors Influencing Pricing: Pricing will likely depend on the number of users, the scale of content being managed, the level of support required, and specific add-on features like OTT and advanced advertising capabilities.

Customer Care Details:

• Support Channels: While specific details are not public, it s typical for SaaS providers like Frankly Media to offer customer support through multiple channels:
  • Online Help Center/Knowledge Base: Self-service documentation, FAQs, and tutorials.
  • Email Support: Direct support via email for technical issues or questions.
  • Phone Support: Direct phone support for critical issues or complex problems.
  • Dedicated Account Managers: Larger clients may have dedicated account managers who provide more personalized support and guidance.
  • Community Forums/User Groups: Some companies offer community forums or user groups where clients can interact with each other and Frankly Media staff.
• Support Availability: Support is likely offered during business hours, with the possibility of extended support for major clients.
• Service Level Agreements (SLAs): Clients may have SLAs that specify the levels of service and support they should receive, including uptime guarantees and response times to support requests.

Key Takeaways:

• Frankly Media is a robust platform focused on enabling media companies to manage and monetize their digital content.
• They offer a comprehensive suite of solutions from content management to video streaming and advertising.
• They have moved from a publicly traded company to become part of Gray Television, making some of their details and pricing information less accessible.
• There are many alternatives depending on your budget and specific needs.
• Customer care likely includes a variety of channels, with more robust support available to larger clients.

Recommendation:

If you are a media company looking at Frankly Media, you should reach out to them directly to discuss your specific needs and get a customized price quote. You should also research their alternatives to make sure you get the best possible solution for your business.