Websites using Ekallevig

Okay, let s break down Ekahau, covering its overview, revenue (as publicly available), alternatives, pricing (general information since they don t publish specific pricing), and customer care/support.

What is Ekahau?

Ekahau is a leading provider of Wi-Fi network design, survey, and troubleshooting tools. Their products are primarily used by network engineers, IT professionals, and system integrators to:

• Design Wi-Fi networks: Plan optimal access point (AP) placement for coverage, capacity, and performance.
• Conduct Wi-Fi site surveys: Measure real-world Wi-Fi signal strength, interference, and other factors to validate designs or troubleshoot existing networks. This is done using their survey hardware and software.
• Troubleshoot Wi-Fi problems: Identify and resolve issues like dead zones, interference, and poor performance.
• Optimize Wi-Fi networks: Fine-tune existing networks for better performance and reliability.
• Spectrum Analysis: Identify interference sources impacting Wireless Networks

Key Products:

• Ekahau AI Pro: Their flagship software for Wi-Fi design and analysis. It integrates with their hardware for site surveys. (Formerly Ekahau Pro)
• Ekahau Sidekick 2: A professional-grade Wi-Fi diagnostic and measurement device (hardware). It provides accurate and reliable data for site surveys.
• Ekahau Cloud: A collaborative platform for sharing Wi-Fi project data and collaborating with teams.
• Ekahau Survey for iPad: A simplified survey tool for quick site surveys on an iPad.

Revenue:

Ekahau is a privately held company. Therefore, exact revenue figures are not publicly available. However, based on its market position, customer base (large enterprises, service providers), and product pricing, it s estimated to be a significant player in the Wi-Fi test and measurement market, likely generating tens of millions of dollars annually. Estimates vary widely, and without official data, it s impossible to provide a precise number.

Alternatives to Ekahau:

Several alternatives to Ekahau exist, each with its own strengths and weaknesses. Here s a list of some of the most common:

• NetSpot: A more affordable option, especially for smaller businesses or less complex environments. Available for Mac and Windows. Easier to use for basic surveys and visualization.
• AirMagnet Survey Pro (by NetAlly): A well-established competitor, often considered comparable to Ekahau in terms of features and capabilities. A robust solution for enterprise environments. Now owned by NetAlly.
• iBwave Wi-Fi Mobile: A strong contender, particularly for in-building wireless (IBW) design and optimization, including cellular and public safety radio systems in addition to Wi-Fi.
• VisiWave Site Survey: A Windows-based option with a focus on reporting and visualization.
• TamoGraph Site Survey: Another Windows-based tool that offers a range of features for Wi-Fi analysis.
• Acrylic Wi-Fi Heatmaps: A more basic and affordable option, suitable for simple surveys and visualizations. Windows only.
• Etherscope nXG Portable Network Expert (by NetAlly): Although not purely a Wi-Fi survey tool, the Etherscope has the ability to perform active and passive Wi-Fi surveys, capturing of Wi-Fi traffic, and device discovery. It can provide a fast troubleshooting of Wi-Fi networks.

Factors to consider when choosing an alternative:

• Budget: Ekahau is generally considered one of the more expensive options.
• Complexity: The size and complexity of the network you need to design or survey.
• Features: Specific features you require, such as advanced reporting, spectrum analysis, or integration with other tools.
• Ease of Use: The learning curve of the software.
• Platform Compatibility: Whether the software runs on your preferred operating system (Windows, macOS, iOS).
• Support: Availability and quality of customer support.

Pricing:

Ekahau does not publicly list its pricing. You need to contact them directly for a quote. However, here are some general points about their pricing model:

• Subscription-based: Ekahau AI Pro software is typically offered on a subscription basis (annual or multi-year).
• Hardware Costs: The Ekahau Sidekick 2 is a separate hardware purchase. It s a significant investment.
• Bundling: They may offer bundles that include the software and the Sidekick 2.
• Enterprise Focus: Their pricing is geared towards enterprise customers and professional users. Expect a significant investment.
• Factors affecting pricing: The number of users, features required, and subscription term will all influence the final price.
• Request a Quote: The best way to determine the cost is to contact Ekahau sales directly and explain your needs.

Customer Care and Support:

Ekahau provides customer care and support through various channels:

• Website: Their website (https://www.ekahau.com/) is the primary resource for information, documentation, and support.
• Knowledge Base: They have a comprehensive knowledge base with articles, FAQs, and troubleshooting guides.
• Support Portal: Customers can submit support tickets through their online portal.
• Community Forum: They have a community forum where users can ask questions and share knowledge.
• Training: Ekahau offers certified training courses to help users get the most out of their products. They are known for their ECSE (Ekahau Certified Survey Engineer) certification, which is highly regarded in the industry.
• Direct Contact: You can contact their sales and support teams directly by phone or email.

Ekahau s Support Reputation:

Generally, Ekahau is known for providing good customer support, particularly to their enterprise customers. Their training programs and certifications also contribute to a knowledgeable user base. However, as with any company, experiences can vary. Some users report that response times can be slow at times, especially for less critical issues. Having a support contract definitely improves support response times.

In summary, Ekahau is a powerful and well-regarded solution for Wi-Fi design, survey, and troubleshooting. While it s a premium product with a higher price point, its features and capabilities make it a popular choice for organizations with complex Wi-Fi needs. Before purchasing, carefully evaluate your requirements and compare Ekahau with its alternatives to determine the best fit for your situation and budget.