Websites using Credly

Okay, let s break down Credly, covering its overview, revenue (or estimates, as it s not publicly available), alternatives, pricing, and customer care.

Credly: Overview

• What it is: Credly is a platform for issuing, managing, and displaying digital credentials (badges). These badges represent skills, knowledge, and achievements earned through various learning experiences, professional development, and assessments.

• Key Features:

  • Badge Issuance: Organizations (educational institutions, companies, certification bodies) use Credly to create and issue digital badges to individuals.
  • Badge Management: Individuals can claim, store, and organize their badges in a Credly profile.
  • Badge Display and Sharing: Users can share their badges on social media (LinkedIn, Twitter, Facebook), embed them in resumes or websites, and include them in email signatures.
  • Badge Verification: Credly provides a mechanism to verify the authenticity and validity of badges. Employers and others can confirm that a badge holder actually earned the credential.
  • Analytics and Reporting: Issuers can track badge usage, adoption rates, and the impact of their credentialing programs.
  • Skills Graph: Credly maintains a skills graph that connects badges to specific skills and competencies, helping learners and employers understand the skills represented by a credential.

• Target Audience:

  • Issuers: Organizations that offer training, certifications, or learning programs.
  • Receivers (Badge Holders): Individuals who earn credentials and want to showcase their skills and achievements.
  • Employers: Organizations that want to identify and verify the skills of potential or current employees.

Revenue:

Credly is a private company, so it doesn t publicly disclose its revenue. However, we can make some estimations based on available information:

• Acquisition by Pearson: In 2018, Credly was acquired by Pearson, a large education company. This suggests that Credly had a substantial and growing business at the time.
• Subscription Model: Credly primarily uses a subscription-based model for issuers. Larger organizations with more badge issuance would pay higher fees.
• Market Growth: The digital credentialing market is growing rapidly, so it s reasonable to assume that Credly s revenue has also increased since its acquisition.

Therefore, while an exact number is unavailable, it s likely that Credly generates tens of millions of dollars in annual revenue. You can sometimes get a sense of growth by researching press releases or articles mentioning the company, but concrete figures are rare.

Alternatives to Credly:

• Badgr: Open-source platform for issuing and managing badges. Known for its flexibility and customization options.
• Accredible: Focuses on issuing digital certificates and credentials, with features for integration with learning management systems (LMS).
• Open Badge Factory: A European platform emphasizing open standards and data privacy.
• YourAcclaim (by Pearson): Before the acquisition, Pearson had YourAcclaim. Now Credly handles all digital credentials.
• Canva: While not solely a digital badging platform, Canva can be used to create visually appealing badges and certificates.
• BadgeStack: Another open-source option.
• Discern: An interoperable solution offering digital credentials and blockchain solutions.

Factors to consider when choosing an alternative:

• Cost: Pricing models vary significantly between platforms.
• Features: Consider the features that are most important to you, such as badge design options, integration capabilities, analytics, and security features.
• Ease of Use: Evaluate the platform s user interface and overall usability.
• Scalability: Choose a platform that can accommodate your growing needs.
• Open Standards Support: Platforms that adhere to open badge standards ensure interoperability and portability of badges.
• Integration Capabilities: Does the platform integrate with your existing LMS, HR systems, or other tools?

Pricing:

Credly s pricing is generally based on a subscription model for issuers. Key factors influencing cost:

• Number of Badges Issued: The primary cost driver. Higher volumes translate to higher fees.
• Features: Premium features (e.g., advanced analytics, custom branding) may increase the price.
• Contract Length: Longer-term contracts sometimes offer discounted rates.
• Tiered Plans: Credly typically offers different subscription tiers with varying features and badge allowances.

Because pricing is customized based on an organization s needs, you ll need to contact Credly s sales team for a quote. They do not have a set list that is available online.

Customer Care Details:

• Website: The Credly website (credly.com) has a comprehensive Help Center with articles, FAQs, and tutorials.
• Support Portal/Help Desk: Most likely access through your Credly account.
• Email Support: You can typically submit support requests via email. Look for a Contact Us or Support link on their website.
• Phone Support: The availability of phone support may depend on your subscription level. It s more common for enterprise clients to have dedicated phone support.
• Social Media: Credly is active on social media platforms like LinkedIn and Twitter. You may be able to get assistance or ask questions through these channels.
• Community Forums: Credly might have community forums where users can ask questions and share knowledge.
• Account Manager: Larger enterprise clients are likely to have a dedicated account manager to provide support and guidance.

How to access customer support:

1. Check the Help Center: Start with the online Help Center to see if your question is already answered.
2. Submit a Support Ticket: If you can t find the answer, submit a support ticket through their website or within the Credly platform (if you have an account).
3. Email Support: Look for a support email address on their website.
4. Contact Sales: If you are looking to purchase Credly or have questions regarding your enterprise plan, you can contact their sales department.
5. Social Media: If all else fails, try reaching out on social media, but keep in mind that this is not the most reliable way to get support.

Remember to provide detailed information about your issue when contacting support. The more information you provide, the faster they can assist you.