Websites using Corestream

Okay, let s break down Corestream, covering its overview, revenue, alternatives, pricing, and customer care.

Corestream Overview

Corestream is a voluntary benefits administration platform. They help employers offer a wider range of benefits to their employees, beyond traditional health insurance and retirement plans. These voluntary benefits are often employee-paid, and can include things like:

• Insurance: Supplemental health insurance (accident, critical illness, hospital indemnity), life insurance, pet insurance, legal insurance, identity theft protection, auto and home insurance
• Lifestyle Benefits: Employee purchase programs (discounts on electronics, appliances, etc.), financial wellness programs, student loan assistance, tuition reimbursement, employee discount programs, gym memberships.

Key Features and Benefits (as marketed by Corestream):

• Centralized Platform: Consolidates voluntary benefits offerings into a single, easy-to-use platform for employees.
• Simplified Enrollment: Streamlines the enrollment process for employees, making it easier to understand and select the benefits that are right for them.
• Communication & Education: Provides tools and resources to help employees learn about their benefits options and make informed decisions.
• Integration: Integrates with HRIS (Human Resources Information Systems) and payroll systems to automate data exchange and simplify administration.
• Reporting & Analytics: Offers reporting and analytics to track benefit participation and measure program effectiveness.
• Employer Savings: Claims a reduction in administration burden by providing employees voluntary benefits.
• Customization: Flexibility to tailor the benefits offerings to meet the specific needs of their workforce.

Revenue

• Private Company: Corestream is a private company, so exact revenue figures are not publicly available.
• Estimated Revenue: While an exact figure isn t published, websites like ZoomInfo estimate Corestream s revenue to be in the range of $50 Million - $100 Million annually. It s important to treat this as an estimate.
• Revenue Model: Corestream s revenue model is likely a combination of:
  • Platform Fees: Charging employers a fee for access to the platform. The price is likely dependent on the number of employees and features used.
  • Commissions: Potentially receiving commissions from benefit providers based on enrollment through the platform.

Alternatives to Corestream

Here s a list of other companies in the voluntary benefits administration space:

• Benefitfocus: A larger, more established player with a broader range of benefits administration solutions.
• Businessolver: Another comprehensive benefits administration platform with a strong focus on employee engagement.
• Employee Navigator: A popular platform, especially for smaller and mid-sized businesses.
• Ease: Cloud-based platform focused on benefits and HR administration, often favored by brokers.
• Unum: (primarily an insurance provider, but also offers benefits administration services.)
• Paylocity: HCM platform with benefits administration capabilities.
• ADP: One of the largest payroll and HR providers, also offers comprehensive benefits administration.
• Workday: Enterprise-level HCM platform that includes benefits administration.
• Quantum Health: Focuses on healthcare navigation and advocacy (though not a direct competitor, they address a related need).
• Maxwell Health (acquired by Sun Life): A digital platform that provides benefits, HR, and payroll solutions.
• Bswift (acquired by Aetna/CVS Health): Offers benefits administration and exchange solutions.
• PlanSource: Cloud-based benefits administration technology.

Factors to Consider When Choosing an Alternative:

• Company Size: Some platforms are better suited for small businesses, while others are designed for larger enterprises.
• Specific Needs: The specific benefits you want to offer and the level of customization you require.
• Integration: How well the platform integrates with your existing HRIS and payroll systems.
• Budget: The cost of the platform and any associated fees.
• User Experience: How easy the platform is for employees to use.
• Customer Support: The quality and availability of customer support.
• Reporting and Analytics: What level of reporting and data are available.
• Implementation timeline: How long it will take to implement the platform.

Pricing

• Not Publicly Available: Corestream does not publicly list its pricing.
• Factors Influencing Price: Pricing is typically based on:
  • Number of Employees: The more employees you have, the higher the cost.
  • Features Used: The more features you use, the higher the cost.
  • Level of Customization: Customization may add to the cost.
  • Contract Length: Longer-term contracts may offer discounted rates.
• How to Get a Quote: The best way to get an accurate price is to contact Corestream directly for a demo and quote. Be prepared to provide information about your company size, the types of benefits you want to offer, and your specific requirements.

Customer Care Details

• Website Resources: Corestream provides resources and information on its website: https://corestream.com/
• Contact Form: A contact form is available to submit inquiries.
• Customer Success Managers: Customers are typically assigned a dedicated customer success manager to provide ongoing support and assistance.
• Implementation Support: Assistance with implementing and configuring the platform.
• Technical Support: Support for technical issues and troubleshooting.
• Training: Training resources and webinars for HR administrators and employees.
• Employee Support: Employee support is often provided through the platform itself, with access to FAQs, help articles, and contact information for benefit providers.

How to Find Customer Reviews/Assess Customer Care Quality:

• G2: A popular platform for software reviews. Look for Corestream s profile and read user reviews.
• Capterra: Another review site with feedback on software and services.
• TrustRadius: Provides in-depth reviews and comparisons.
• Ask for References: When talking to Corestream, ask for customer references (other companies using their platform). Talking to their existing customers is a great way to find out about the actual customer care experience.
• LinkedIn: Search for people who work at companies that use Corestream and see if you can connect and ask about their experience.

In Summary

Corestream is a voluntary benefits administration platform that helps employers offer a wider range of benefits to their employees. While pricing is not publicly available, the platform seems robust, offering customizable options and centralized management. Evaluate your organization s specific needs and compare Corestream to alternatives to find the best fit. Be sure to check customer reviews and seek out references to fully assess the quality of their customer care.