Websites using Clubessential

Okay, let s break down Clubessential:

Overview of Clubessential

Clubessential (formerly known as Jonas Club Software) is a comprehensive technology platform designed for private clubs, golf courses, and resorts. It aims to streamline operations, improve member engagement, and enhance the overall club experience. It s a suite of integrated modules covering various aspects of club management.

Key Features & Modules:

• Club Management: Membership management, billing, accounting, POS (Point of Sale), reporting.
• Website & Mobile Apps: Customizable websites, member portals, mobile apps for reservations, communication, and account access.
• Tee Time Booking & Golf Operations: Online tee time booking, tournament management, pro shop management, handicapping.
• Food & Beverage Management: Point of Sale (POS), inventory management, online ordering, event management, kitchen display systems (KDS).
• CRM & Marketing: Member relationship management, email marketing, communication tools.
• Spa & Fitness Management: Appointment scheduling, resource booking, tracking client information.
• Catering and Events Management Integrated event management for private club events.

Revenue

Clubessential is a privately held company, so specific revenue figures aren t publicly available. However, based on its market position and customer base, it s estimated to be a significant player in the club management software industry, likely generating tens or hundreds of millions of dollars annually. This would take into account recurring subscription fees.

Pricing

Clubessential s pricing is not publicly listed and is highly customized based on the specific modules selected, the size of the club (number of members, facilities), and the level of support required. Expect a subscription-based model with implementation fees.

• Expect to contact them directly for a custom quote.
• Factors that influence price:
  • Number of Members
  • Number of Modules Selected
  • Level of Customization
  • Support and Training Packages

Alternatives

Here are some of the main competitors and alternatives to Clubessential. The best alternative depends entirely on the club s specific needs, budget, and priorities.

• Northstar Technologies (formerly Jonas Fitness): Another broad software platform offering a very similar suite of modules. A major competitor to Clubessential.
• foreUP: Focuses heavily on golf course management, including tee sheets, POS, and marketing. A popular option especially for golf-focused clubs.
• Lightspeed: Robust POS system often used for F&B operations within clubs.
• Clubhouse Online: Offers integrated website, membership, and payment solutions, emphasizing ease of use.
• MemberClicks: Focuses more on member management and communication tools, good for smaller clubs or associations.
• Riva CRM Integration Riva seamlessly integrates Dynamics 365, Salesforce, and Microsoft Exchange with a club s email platform, improving productivity by bridging the gap between critical business tools and member communications.
• Jeeves.Plus: A comprehensive AI assistant tailored for private clubs, enhancing member engagement and streamlining administrative tasks.

Choosing an Alternative: Considerations

• Specific Needs: What are your club s biggest pain points? Which modules are most critical?
• Budget: How much are you willing to spend on software?
• Integration: Does the software integrate with existing systems (e.g., accounting software)?
• Ease of Use: How user-friendly is the software for both staff and members?
• Scalability: Can the software grow with your club s needs?
• Support: What level of support is offered by the vendor?

Customer Care & Support

Clubessential offers various support channels, but reviews are mixed, as is common in the enterprise software space.

• Support Channels:
  • Phone support (often tiered levels of support based on subscription).
  • Email support.
  • Online knowledge base and documentation.
  • Training and implementation services.
• Reputation: Customer reviews often mention:
  • Complexity: The system can be complex to set up and learn, especially for clubs with limited IT resources.
  • Support Responsiveness: Some users report slow response times or difficulty resolving issues. Others praise the support team. This is a common point of contention in reviews.
  • Customization: While the system is customizable, complex customizations can be costly and time-consuming.
• Important: Thoroughly investigate the support options and service level agreements (SLAs) before committing. Ask for references from other clubs of similar size and complexity.

In summary:

Clubessential is a powerful and feature-rich platform for managing private clubs. Its comprehensive suite of modules can streamline operations and improve member engagement. However, it s crucial to carefully evaluate your club s specific needs, budget, and technical capabilities before making a decision. Get a custom quote, thoroughly research alternatives, and pay close attention to the support options and reputation.