Websites using Classlink

Okay, let s break down ClassLink, covering its overview, revenue estimates, alternatives, pricing, and customer care.

ClassLink Overview

• What it is: ClassLink is a leading provider of a single sign-on (SSO) platform for education. Its primary purpose is to simplify access to digital learning resources for students, teachers, and staff. Think of it as a central hub where users can log in once and then seamlessly access all their assigned applications, websites, and files without needing to remember multiple usernames and passwords.

• Key Features & Benefits:

  • Single Sign-On (SSO): The core functionality, allowing users to access multiple applications with one set of credentials.
  • Roster Server: Automates the process of importing and updating student and teacher rosters from Student Information Systems (SIS) to connected applications. This keeps user accounts and access rights current.
  • Analytics: Provides data on application usage, helping schools understand which resources are being used most effectively and identify potential areas for improvement.
  • ClassLink Academy: Offers professional development and training resources for educators on how to effectively use the platform and integrate technology into their teaching.
  • Parent Access: Can provide parents with a single point of access to student grades, assignments, and communication.
  • Accessibility Features: Designed to be accessible to users with disabilities.
  • Security: Emphasizes data privacy and security, complying with relevant regulations like FERPA and COPPA.
  • OneRoster API: streamlines data exchange between systems, simplifying integration with educational platforms.

• Target Audience: K-12 schools, districts, and higher education institutions.

Revenue Estimates

• Private Company: ClassLink is a privately held company, so it doesn t publicly disclose its revenue figures.

• Estimates: Based on industry reports, market share, and the size of their customer base, estimates place ClassLink s annual revenue in the range of $50 million to $150 million USD. This is just an estimated range.

• Funding: In 2023, ClassLink raised $125 Million in growth capital from existing investor Rubicon Technology Partners, to accelerate ClassLink s product development.

Alternatives to ClassLink

Here s a list of alternatives, categorized by similarity in functionality:

• Direct Competitors (SSO & Identity Management for Education):

  • Clever: Arguably the closest competitor in terms of market share and functionality. Clever also offers SSO, rostering, and analytics.
  • Microsoft Entra ID (formerly Azure AD): Used by many schools that are heavily invested in the Microsoft ecosystem.
  • Google Workspace for Education: Similar to Microsoft, if a school is primarily using Google tools, this is a natural choice. Google provides its own SSO and identity management features.
  • RapidIdentity: A more comprehensive Identity and Access Management (IAM) solution that can be used in education but also caters to other industries.
  • Okta: Another enterprise-level IAM provider that can be adapted for education.

• Other Solutions (with overlapping features):

  • Canvas LMS, Schoology, Blackboard: Learning Management Systems (LMS) often have some SSO and integration capabilities, although they are primarily focused on course management.
  • Identity Automation: Focuses on automating identity lifecycle management, which can include rostering and provisioning.
  • Auth0 (by Okta): A developer-focused identity platform that can be used to build custom SSO solutions.

Pricing

• Not Publicly Available: ClassLink does not publish its pricing on its website.

• Factors Affecting Price: Pricing is typically customized based on:

  • Number of Students: The size of the student population is a primary driver of cost.
  • Number of Teachers/Staff: The number of staff accounts also influences pricing.
  • Modules/Features Selected: Schools can often choose which features they want to include (e.g., SSO, Rostering, Analytics), which will affect the price.
  • Contract Length: Longer-term contracts may offer discounts.

• How to Get Pricing: Schools need to contact ClassLink directly for a quote. Expect to provide information about the size of the district/school and their specific needs.

Customer Care Details

• Support Channels:

  • Website: www.classlink.com (look for Support or Contact Us links)
  • Help Center/Knowledge Base: ClassLink provides a searchable knowledge base with articles, FAQs, and tutorials.
  • Email Support: Typically available for technical issues and general inquiries.
  • Phone Support: May be available, especially for urgent issues.
  • Training & Onboarding: ClassLink offers training programs and onboarding assistance to help schools get started with the platform.
  • Account Management: Larger districts may have a dedicated account manager to provide ongoing support.

• Self-Service Resources: The ClassLink website and help center are good places to start for finding answers to common questions.

• Customer Reviews: Customer reviews of ClassLink s customer support are generally positive, citing responsiveness and helpfulness. However, experiences can vary. Check independent review sites such as G2 Crowd or Capterra to see current customer feedback.

Summary Table

| Feature | Description | | ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------- | | Overview | Single sign-on (SSO) platform for education, simplifying access to digital learning resources. | | Revenue | Estimated $50 - $150 million USD annually (private company). | | Alternatives | Clever, Microsoft Entra ID, Google Workspace for Education, RapidIdentity, Okta, Canvas LMS, Schoology, Blackboard. | | Pricing | Customized based on the number of students, teachers, features selected, and contract length. Contact ClassLink for a quote. | | Customer Care | Website, Help Center/Knowledge Base, Email Support, Phone Support (potentially), Training & Onboarding, Account Management (for some clients). |