Websites using Carbonhouse

Okay, let s break down Carbonhouse, focusing on the key aspects you ve asked about:

What is Carbonhouse?

Carbonhouse provides all-in-one ticketing, fundraising, and e-commerce platform specifically designed for performing arts organizations, venues, and theaters. Carbonhouse handles box office management, ticketing sales, fundraising campaigns, CRM, customer relationship management, marketing, membership management, and reporting.

Revenue Model

Carbonhouse primarily generates revenue through a combination of:

• Transaction Fees: Charging a per-ticket or per-transaction fee on tickets sold through their platform.
• Subscription Fees: They may also charge subscription fees for access to their software and the use of their platform.

Alternatives to Carbonhouse

The ticketing and CRM landscape has a number of players, including:

• Arts People: Popular option for small to mid-sized performing arts organizations.
• AudienceView: A comprehensive suite, including AudienceView Professional and AudienceView Campus. They are often used by larger venues and organizations.
• Spektrix: Popular in the UK and increasingly in North America. Good for organizations needing robust CRM and marketing integrations.
• Etix: A well-established player with a wide range of features, catering to different venue sizes.
• Vendini: Another popular option, particularly for smaller venues and organizations
• SeatGeek Open: SeatGeek s enterprise ticketing solution.
• Tessitura: High-end CRM and ticketing system, generally used by very large organizations.
• Blackbaud Altru: Similar to Tessitura, geared towards larger non-profits.
• Universe (Ticketmaster): A self-service ticketing platform that is easy to use for small businesses and events.
• Eventbrite: Caters towards a wide range of events and is a popular option for smaller events.
• Purplepass Ticketing Flexible solutions that can be tailored to different venues and events
• Square for Retail: A Point of Sale (POS) and Customer Relationship Management (CRM) platform.

When considering alternatives, organizations should evaluate factors such as:

• Size and complexity of their organization
• Specific ticketing and CRM needs
• Budget
• Integration requirements (e.g., with accounting software, email marketing platforms)
• Reporting needs
• Level of customer support required

Pricing

Carbonhouse customizes its pricing based on the features, the size of the organization, and the volume of tickets they anticipate selling. You need to contact them directly for a quote.

Customer Care Details

To get the most up-to-date information on Carbonhouse s customer care:

• Website: Visit the official Carbonhouse website. Look for a Contact Us or Support section. They usually have a contact form, email address, and/or phone number listed.
• Check for Knowledge Base/FAQ: Many companies have online knowledge bases or FAQs that answer common questions.
• Social Media: Check their social media profiles (LinkedIn, Facebook, X) for announcements about customer support updates.
• Third-party review sites: Check review sites like Capterra or G2 for user reviews that often mention the quality of customer support.

In Summary

Carbonhouse is a specialized platform for performing arts organizations and venues. Its focus is on ticketing, fundraising, and comprehensive CRM. To choose the best solution, organizations should carefully assess their needs and compare Carbonhouse with alternatives based on features, pricing, customer support, and integration capabilities. Be sure to get a direct quote from Carbonhouse and any alternatives you re considering to make an informed decision.