Websites using Carbon60

Okay, let s break down Carbon60, a company in the managed cloud and IT services space. Here s an overview covering the aspects you requested:

Carbon60 Overview:

• What They Do: Carbon60 is a managed services provider (MSP) focused on delivering cloud, infrastructure, and security solutions. They help businesses migrate to, manage, and optimize their IT environments, particularly within cloud platforms like AWS, Azure, and Google Cloud. They also offer services in hybrid environments and co-location.
• Target Audience: Carbon60 generally targets mid-sized to large enterprises with complex IT needs. They cater to companies that require a high level of expertise in cloud infrastructure, security, and ongoing management.
• Key Services:
  • Managed Cloud: Design, implementation, and management of cloud infrastructure on various platforms (AWS, Azure, Google Cloud). Includes migration, DevOps, and optimization.
  • Managed Infrastructure: Management of servers, storage, networking, and other on-premises or co-located infrastructure.
  • Managed Security: Security monitoring, threat detection, vulnerability management, incident response, and compliance services.
  • Professional Services: Consulting, design, and implementation services for various IT projects.
  • DevOps: Helping businesses automate software development pipelines and improve release cycles.
  • 24/7/365 Support: Round-the-clock monitoring and support for their managed services.
• Company Size & Reach: Carbon60 is considered a mid-sized company with a presence primarily in North America. It has undergone acquisitions (such as Cirrus9), expanding its services and customer base.

Revenue Information:

• Private Company: Carbon60 is a privately held company, and they do not publicly release detailed financial information like annual revenue.
• Estimated Revenue Range: Based on industry analysis and company size, it s likely that their revenue falls within the range of tens to hundreds of millions of dollars annually. Specific figures are not available publicly.
• Growth Strategy: The company has grown through organic growth, acquisitions, and continued expansion of its service portfolio. They aim to be a leading provider of cloud solutions for mid-market and enterprise businesses.

Alternatives to Carbon60:

The MSP landscape is competitive. Here are some key alternatives to consider, categorized by their general focus:

• Large Cloud-Focused MSPs:
  • Accenture: A global consulting and technology giant with a strong presence in managed cloud services.
  • Infosys: Another large global player offering a wide range of cloud and IT services.
  • Tata Consultancy Services (TCS): A global IT consulting and services company with cloud expertise.
  • Wipro: A global technology company with a significant cloud services practice.
• Mid-Sized MSPs:
  • Rackspace: A well-known managed cloud provider with expertise across platforms.
  • Mission Cloud: A cloud-focused MSP specializing in AWS.
  • Slalom: A consulting firm with a strong cloud practice, often focused on strategy and implementation.
  • Presidio: A company with various managed service offerings, including cloud and security.
• Cloud-Specific MSPs:
  • Cloudreach (now part of Atos): Specializes in cloud migration and managed services.
  • 2nd Watch: Focuses on managed cloud services for AWS and Azure.
• Regional/Local MSPs:
  • There are many regional MSPs that could be alternatives, particularly for businesses that prioritize local support. The specific choices would vary based on geography.

Pricing:

• Complex & Customized: Carbon60 s pricing is not standardized and is highly dependent on the services selected, the scale of the deployment, and the complexity of the environment.
• Typical Models:
  • Subscription-based: Often, services are offered on a monthly recurring basis, based on the resources consumed or the level of management required.
  • Project-based: For consulting and specific implementation projects, they may offer fixed-price or time-and-materials based quotes.
• Factors Affecting Price:
  • Number of servers/virtual machines
  • Data storage requirements
  • Network bandwidth
  • Security and compliance requirements
  • Level of managed support needed (e.g., 24/7, specific response times)
• Quotes: Businesses must contact Carbon60 directly to discuss their requirements and obtain a detailed quote. Transparency in pricing is often a point of discussion during the sales process for MSPs.

Customer Care Details:

• 24/7/365 Support: Carbon60 provides round-the-clock monitoring and support for their managed services.
• Support Channels: They typically offer multiple channels for support, including:
  • Phone support: For urgent issues and critical incidents.
  • Email/Ticket system: For less urgent requests.
  • Online portals: For monitoring, reporting, and tracking service performance.
• Service Level Agreements (SLAs): They will establish SLAs that define the expected service uptime, response times, and other performance metrics.
• Dedicated Account Management: Larger clients often receive a dedicated account manager to oversee their relationship with Carbon60 and address specific needs.
• Customer Portal: They generally provide a customer portal for accessing information about their services and opening support tickets.
• Customer Success Focus: Many MSPs, including Carbon60, prioritize customer success. They have teams to ensure customers are satisfied with their services and can achieve their business goals.

In Summary:

Carbon60 is a mid-sized MSP offering a comprehensive suite of cloud, infrastructure, and security services. They are a strong choice for businesses that need significant expertise to manage complex IT environments, particularly in hybrid cloud scenarios. While exact revenue figures aren t public, they are a notable player in the MSP space. Their pricing is customized to each client, and they offer robust 24/7 support. If you re considering them, get a detailed quote and compare them with other providers based on your specific needs and budget.