Websites using Capturly

Okay, let s break down Capturly, a website analytics tool, covering its overview, revenue, alternatives, pricing, and customer care.

Capturly Overview

Capturly is a web analytics platform designed to help businesses understand user behavior on their websites. It goes beyond basic page views, offering tools to visualize and analyze how visitors interact with your site. Key features include:

• Heatmaps: Visually represent where users click, move their mouse, and scroll on a page.
• Session Recordings: Allows you to watch actual user sessions to understand their navigation patterns and identify usability issues.
• Conversion Funnels: Tracks users as they progress through specific steps on your site, identifying points of drop-off.
• Form Analytics: Analyzes user interaction with forms, identifying fields that cause friction.
• A/B Testing: Helps you test different versions of a page to optimize for performance.
• Real-time Analytics: Provides instant insights into what s happening on your site.
• Segmentation: Allows you to analyze data based on specific user segments.
• Integrations: Can connect with other platforms (e.g., Google Analytics, Slack).

Core Value Proposition: Capturly aims to provide a more visual, user-centric understanding of website performance compared to traditional analytics tools. It emphasizes uncovering usability issues and optimizing conversion rates.

Revenue Information

As a privately held company, Capturly does not publicly disclose its revenue figures. However, based on market activity and the number of customers who use the software, it can be estimated to be a small to medium-sized business in the analytics market. Capturly s revenue is generated through its subscription-based model.

Alternatives

Here are some popular alternatives to Capturly, categorized by their focus:

• Website Analytics (with behavioral features):
  • Hotjar: A very popular tool with similar heatmaps, recordings, and conversion funnels. Known for its user-friendly interface.
  • Microsoft Clarity: Free tool with heatmaps and session recordings. Great for smaller businesses due to its cost.
  • Mouseflow: A more advanced tool with powerful features like form analysis and error tracking.
  • Crazy Egg: Offers heatmaps, scrollmaps, and recordings, emphasizing usability testing.
  • FullStory: Focuses on full session replay with comprehensive data analysis and error detection.
• General Website Analytics:
  • Google Analytics: The most widely used analytics platform. It offers a broad range of data, but lacks the visual analysis of behavior.
  • Adobe Analytics: A more enterprise-level analytics tool, with advanced data analysis features.

Key Differences: * Hotjar: Often cited as a close competitor with a comparable feature set and user experience. It is often easier to use for beginners and is a very established product * Microsoft Clarity: Stands out for being free, making it a great option for startups and smaller websites on a budget, but it is less mature than established solutions such as Capturly. * Google Analytics: While comprehensive, it requires more setup and doesn t provide heatmaps or session recordings natively.

Pricing

Capturly offers various subscription plans tailored to different business sizes and needs. These plans generally differ in terms of the number of website sessions, projects, team members and advanced features offered. The plans are usually paid on a monthly or yearly subscription basis.

To find the most current pricing and plan details, you should visit the official Capturly website, as pricing can vary. Look for a pricing page, typically found in the navigation menu.

Here are the key things to expect regarding pricing: * Tiered Plans: A variety of plans are typically offered, categorized by usage volume (e.g. website sessions) and advanced features. * Free Trial: They usually offer a free trial (e.g. 14 days) to let you test the software. * Monthly/Annual Subscriptions: They can be paid on a monthly or yearly basis. Annual subscriptions often provide a discount. * Custom Pricing: Enterprise-level solutions may require customized pricing based on individual requirements. * Consider hidden costs: Remember to consider additional costs such as support costs (if it is offered as paid support), or costs associated with integrations

Customer Care Details

Capturly s customer care typically involves the following channels:

• Knowledge Base/Help Center: A comprehensive knowledge base with articles, tutorials, and FAQs is the first point of contact for support.
• Email Support: Email is usually available for support requests and technical questions.
• In-App Support: Often, a chat or message system is built directly into the Capturly app for help while using the platform.
• Tutorials & Onboarding: There can also be tutorials and onboarding resources for new customers, to help them get started.
• Documentation: Extensive documentation is usually available on how to use the platform, the features it provides, and guides on how to set it up.

How to Find the Exact Support Options:

1. Visit the Official Website: Navigate to the Capturly website.
2. Look for a Support or Contact Section: This is usually found in the website s footer or top navigation menu.
3. Explore Support Resources: There you should find options for the knowledge base, email, and other contact methods.

In Conclusion

Capturly is a capable website analytics platform that offers a visually-focused approach to understanding user behavior. If you value heatmaps, session recordings, and conversion funnel analysis, it s worth considering. However, it s important to compare it with alternatives like Hotjar or Microsoft Clarity to find the best fit for your needs and budget. Always check the official website for up-to-date pricing and support information before committing to a subscription.