Websites using Bigmailer

Okay, let s break down BigMailer, covering its overview, revenue (though this is typically private), alternatives, pricing, and customer care.

BigMailer Overview

BigMailer is an email marketing platform designed for businesses of all sizes, with a particular focus on those that need more sophisticated features like transactional emails, integrations with other platforms, and account management. It emphasizes flexibility and scalability.

Key Features:

• Email Marketing Campaigns: Send newsletters, promotional emails, and automated email sequences.
• Transactional Emails: Automated emails triggered by specific user actions, like password resets, order confirmations, and welcome messages.
• List Management: Segmentation, tagging, and custom fields for organizing and targeting your audience.
• Automation: Create automated workflows for onboarding, nurturing leads, and re-engaging customers.
• Templates: Pre-designed email templates for different industries and purposes.
• Integrations: Connect with other tools like CRMs, e-commerce platforms, and marketing automation systems.
• Reporting & Analytics: Track email performance metrics like open rates, click-through rates, and conversions.
• Subaccounts/Client Management (Agency Features): This is a strong selling point. Allows agencies or businesses with multiple divisions to manage multiple brands or clients from one BigMailer account.
• API: Access the platform s functionality programmatically to build custom integrations and workflows.
• GDPR Compliance: Features to help you comply with data privacy regulations.

Revenue:

BigMailer, like most privately held SaaS companies, does not publicly disclose its revenue. Estimating its revenue accurately would be extremely difficult without internal data. Revenue depends on number of customers, their chosen plans and add-ons.

Alternatives to BigMailer

Here s a list of popular email marketing platforms that serve as alternatives to BigMailer, categorized by their strengths:

• For General Email Marketing (Broad Appeal):

  • Mailchimp: A very popular and user-friendly option, good for beginners and those who need a wide range of integrations.
  • GetResponse: Offers marketing automation, landing pages, and webinars, making it a good all-in-one marketing platform.
  • ConvertKit: Specifically designed for creators (bloggers, YouTubers, etc.) with features like content upgrades and email courses.
  • Sendinblue: Offers a free plan and strong SMS marketing capabilities.
  • MailerLite: Known for its simplicity and affordability.

• For Advanced Automation & CRM Features:

  • HubSpot Marketing Hub: A powerful marketing automation platform tightly integrated with HubSpot s CRM. More expensive but very robust.
  • ActiveCampaign: Excellent for complex automation workflows and segmentation.

• For E-commerce:

  • Klaviyo: Highly specialized for e-commerce, with deep integrations with platforms like Shopify and WooCommerce.
  • Omnisend: Another strong e-commerce option with multi-channel marketing capabilities (email, SMS, push notifications).

• For Agencies/Client Management:

  • HighLevel: An all-in-one platform built specifically for agencies, including email marketing, CRM, landing pages, and more.
  • GoDaddy Email Marketing Offers a range of solutions, including email marketing. Its standout feature is the capability to create branded emails with their Website Builder platform.
  • SendX Specifically designed for agencies to manage multiple clients

• For Transactional Email (Can be a primary focus or a strong add-on):

  • SendGrid: A specialized platform primarily focused on transactional email delivery, known for its reliability and scalability. (Now part of Twilio).
  • Mailgun: Another popular transactional email service, also emphasizing deliverability.
  • Amazon SES (Simple Email Service): A cost-effective option for sending large volumes of transactional emails, but requires more technical expertise.

Why choose an alternative?

• Specific Feature Needs: BigMailer might not have a specific feature you need (e.g., advanced SMS marketing, very specialized e-commerce integrations).
• Ease of Use: Some users might find other platforms more intuitive.
• Pricing: You might find a more cost-effective solution based on your email volume and feature requirements.
• Integrations: A specific integration might be crucial, and another platform might offer a better one.
• Customer Support: Some users might prefer the customer support offered by a different platform.

Pricing:

BigMailer s pricing is tiered, typically based on the number of subscribers/contacts you have and the features you need. It s crucial to check their website for the most up-to-date pricing information, as it can change.

• Free Trial/Free Plan: They may offer a limited free trial or a basic free plan with limited features.
• Paid Plans: Paid plans usually unlock more features, higher sending limits, and dedicated support. These plans typically scale based on the number of contacts.
• Transactional Email Add-ons: There might be separate pricing for transactional email volume.
• Agency/Subaccount Pricing: Pricing might vary based on the number of subaccounts you need to manage.

Generally, email marketing platforms follow one of these pricing models:

• Subscriber-Based: You pay based on the number of contacts in your list.
• Pay-as-you-go: You pay for each email you send.
• Feature-Based: You pay for access to specific features, regardless of the number of subscribers.

Customer Care Details:

• Support Channels: Look for support through channels like:
  • Email Support: A standard option for submitting questions and issues.
  • Live Chat: Real-time assistance for quick questions.
  • Phone Support: Less common, but some platforms offer phone support on higher-tier plans.
  • Knowledge Base/Help Center: A collection of articles, tutorials, and FAQs.
  • Community Forums: A place to connect with other users and get help from the community.
• Response Time: Check reviews and testimonials to get an idea of their typical response times.
• Documentation: Good documentation is essential for self-service troubleshooting.
• Onboarding Assistance: Some platforms offer onboarding assistance to help you get started.
• Dedicated Account Manager: Usually offered on higher-tier plans for larger customers.

To get the most accurate and up-to-date information on BigMailer s pricing and customer care:

1. Visit their official website: This is the primary source for their current pricing plans and support information.
2. Read reviews: Check reviews on sites like G2, Capterra, and TrustRadius to get insights from real users.
3. Contact their sales team: Reach out to their sales team to discuss your specific needs and get a customized quote.
4. Test the platform: Sign up for a free trial (if available) to test the platform s features and evaluate their support.

Good luck with your email marketing platform search!