Websites using Beusable

Okay, let s break down Beusable, a platform focusing on website usability testing. Here s an overview encompassing revenue, alternatives, pricing, and customer care details, based on the information available:

Beusable Overview

• Core Function: Beusable is a platform designed to help website owners and designers understand how real users interact with their website or app. It facilitates usability testing, allowing you to identify friction points and areas for improvement.
• Methodology: It primarily uses a record and watch method. You set up tasks for testers, and Beusable records their screen, voice, and facial expressions as they navigate your site or app.
• Target Audience: Primarily aimed at web developers, designers, UX/UI professionals, and product managers who want to improve the usability of their digital products.
• Key Features:
  • Remote User Testing: Allows you to get feedback from users anywhere.
  • Task Creation: Set specific scenarios and tasks for testers to complete.
  • Video Recordings: Provides visual recordings of user behavior.
  • Facial Expressions: Tracks user s facial expressions during tests for emotional feedback.
  • Annotations and Collaboration: Enables teams to mark and discuss findings.
  • Highlights and Tags Allows you to tag key insights and quickly pull them out for review.
  • Analytics Dashboard: Basic analysis of test results.

Revenue

• Private Company: Beusable is a privately held company, so its exact revenue figures are not publicly available.
• Subscription-Based Model: It operates on a SaaS (Software as a Service) model, meaning it generates revenue through subscriptions. They offer monthly and yearly plans.
• Growth: Beusable, as a platform, has been growing as UX testing and user research become more prevalent in product development cycles.

Alternatives to Beusable

The usability testing market has several competitors. Here are some of the prominent alternatives to Beusable:

• UserTesting: A well-known platform with a large pool of testers, advanced features, and extensive analytics.
• Lookback: Focuses on qualitative research with live moderated testing, unmoderated testing, and collaborative analysis tools.
• Maze: Specializes in rapid testing with prototyping and design testing capabilities.
• Optimal Workshop: A suite of tools offering a wide range of user research methods including card sorting, tree testing, and first click testing.
• Playbook UX: Specializes in enterprise-level research with a focus on building research repositories and more robust features for bigger teams.
• UsabilityHub: Provides quick, affordable testing options, including click tests, preference tests, and five-second tests.
• TryMyUI: Offers both unmoderated and moderated testing services with a good balance of cost and features.
• Userlytics: A full-service platform providing both unmoderated and moderated testing with advanced features for enterprise clients.

Pricing

• Subscription Tiers: Beusable offers different subscription tiers, each with varying features and limitations. Generally, they have plans that increase in features, such as the number of tests allowed per month or the number of test seats per team.
• Free Trial: They usually offer a free trial period, allowing users to test out the platform before committing.
• Varying Based on Features: Pricing generally goes up based on the size of the team, number of testers, and features.
• Consideration: While pricing can be competitive, user reviews often suggest that Beusable is more affordable than giants like UserTesting, but potentially more expensive than lower-end options like UsabilityHub.

Customer Care Details

• Support Channels: Beusable typically provides support through various channels, including:
  • Email Support: Usually the primary method for handling technical issues and queries.
  • Help Center: They maintain a knowledge base with articles, FAQs, and tutorials to guide users.
  • Chat Support: Some plans might offer live chat support for immediate assistance.
• Responsiveness: Based on user reviews, their customer service is generally considered responsive and helpful.
• Documentation: They usually provide detailed guides and documentation to help users get the most out of the platform.
• Community: They have a social media presence and some presence in user testing communities, which can be a source of helpful information.

Summary Table

| Category | Details | |-------------------|-----------------------------------------------------------------------------------------| | Overview | Website usability testing platform using record and watch methodology | | Revenue | Private company; Subscription-based revenue model | | Alternatives | UserTesting, Lookback, Maze, Optimal Workshop, PlaybookUX, UsabilityHub, TryMyUI, Userlytics | | Pricing | Subscription-based model with tiered plans, a free trial often offered. | | Customer Care | Email, help center, possibly chat. Considered generally responsive and helpful. |

In Conclusion

Beusable is a usability testing platform suitable for teams looking to improve the user experience of their websites and apps. While not as extensive as some enterprise-grade solutions, it can be a good fit, especially for smaller to medium-sized businesses and teams that want a balance between features and cost. Always do your research by checking the latest pricing, reading reviews, and exploring free trials to determine the best option for your particular needs.