Websites using Appliedsystems

Okay, let s break down Applied Systems, covering its overview, revenue, alternatives, pricing, and customer care.

Overview of Applied Systems

• What it is: Applied Systems is a leading global provider of cloud-based software for the insurance industry, specifically targeting independent insurance agencies and brokers, as well as insurance companies.
• Core Function: Their primary goal is to automate and streamline the insurance lifecycle, from marketing and sales to policy management, claims processing, and accounting. They aim to increase efficiency, improve customer experience, and enhance data-driven decision-making.
• Key Products/Solutions:
  • Applied Epic: Their flagship agency management system (AMS), designed for larger, more complex agencies. It handles core business operations and integrates various workflows.
  • Applied TAM: An agency management system aimed at mid-sized agencies.
  • Applied CSR24: A customer self-service portal that allows clients to access policy information, request changes, and report claims online.
  • Applied MobileInsured: Mobile app for agency clients.
  • Applied Rating: Rating software to compare quotes from multiple carriers.
  • IVANS: (A division of Applied Systems) A network that connects agencies and carriers for electronic data exchange, policy downloads, and other communication.

Revenue

• Applied Systems is a privately held company, owned by investment firms. Consequently, they do not publicly disclose their exact revenue figures. However, industry estimates place their annual revenue in the hundreds of millions of dollars.
• The company continues to acquire smaller companies in the insurance technology space, which contributes to its revenue growth.

Alternatives to Applied Systems

The insurance agency management system (AMS) market has several players. Here are some of the most prominent alternatives to Applied Systems:

• Vertafore: A major competitor with a wide range of products, including:
  • AMS360
  • Sagitta
  • BenefitPoint
  • Sircon
• HawkSoft: Known for its user-friendliness and focus on independent agencies.
• EZLynx: A popular choice, particularly for agencies looking for integrated rating and comparative quoting capabilities.
• NowCerts: AMS system targeted at small to medium sized agencies.
• QQCatalyst: Cloud-based agency management system.
• AgencyBloc: Focuses on the life and health insurance markets.
• InsuredMine: A CRM and automation platform for insurance agencies.
• Salesforce Financial Services Cloud: A highly customizable CRM that can be adapted for insurance agencies.
• Zoho CRM: Another customizable CRM platform with integrations suitable for insurance.

Factors to Consider When Choosing an Alternative:

• Agency Size and Complexity: Some systems are better suited for small agencies, while others are designed for larger, multi-location operations.
• Lines of Business: Some systems specialize in certain insurance types (e.g., life and health), while others are more general.
• Budget: Pricing varies significantly.
• Integration Needs: Consider integrations with rating tools, accounting software, and other systems.
• Ease of Use: A user-friendly interface is crucial for adoption and efficiency.
• Customer Support: Reliable support is essential, especially during implementation and when troubleshooting issues.

Pricing

• Pricing is not transparent. Applied Systems, like many enterprise software providers, does not publicly list its pricing.
• Factors Influencing Price:
  • Number of Users: Pricing is typically based on a per-user, per-month model.
  • Modules and Features: The specific modules and features you need will affect the price.
  • Contract Length: Longer-term contracts may offer better pricing.
  • Implementation and Training: Setup fees and training costs can add to the overall expense.
• Expect a significant investment. Implementing and maintaining an agency management system like Applied Epic can be a substantial expense, particularly for smaller agencies. It s critical to get a detailed quote and understand all associated costs.
• Request a Demo and Quote: The best way to get accurate pricing information is to contact Applied Systems directly and request a demo and a customized quote.

Customer Care Details

• Support Channels: Applied Systems typically offers customer support through a variety of channels:
  • Phone Support: A dedicated phone support line for urgent issues.
  • Online Portal: A web-based portal for submitting support tickets, accessing knowledge base articles, and participating in community forums.
  • Email Support: Email support for less urgent inquiries.
  • Training and Documentation: Comprehensive training materials and documentation to help users learn the system.
• Implementation Support: They offer implementation services to help agencies get started with their software, including data migration and system configuration.
• Community Forums: They usually have a user community where customers can connect with each other, share best practices, and ask questions.
• Reputation: Customer support experiences can vary. Some users report positive experiences with responsive and helpful support, while others have expressed frustration with long wait times or difficulty resolving issues. It s a good idea to check online reviews and ask for references before making a decision.
• Service Level Agreements (SLAs): For larger clients, Applied Systems may offer SLAs that guarantee certain levels of service and response times.

Key Considerations When Evaluating Applied Systems (and its Alternatives):

• Scalability: Can the system grow with your agency?
• Integration: Does it integrate with the other tools you use (e.g., accounting software, marketing automation)?
• Reporting: Does it provide the reports and analytics you need to make informed decisions?
• Security: Does it meet your security and compliance requirements?
• Mobile Access: Does it offer mobile apps for agents and/or clients?

In conclusion, Applied Systems is a major player in the insurance software market, but it s essential to carefully evaluate your needs, compare alternatives, and get a clear understanding of pricing and support before making a decision.