Websites using Amasty

Okay, let s break down Amasty, a popular Magento extension provider, covering its overview, revenue (as much as is publicly available), alternatives, pricing, and customer care.

1. Amasty Overview:

• What they do: Amasty is a leading developer of Magento extensions (now Adobe Commerce) that enhance various aspects of an e-commerce store. They offer modules covering areas like:
  • Marketing: SEO, promotions, customer segmentation, email marketing, social media integration.
  • Navigation & Search: Layered navigation, improved search, product filtering.
  • Product Management: Custom options, product labels, inventory management.
  • Customer Experience: One-step checkout, product reviews, wishlist.
  • Sales & Conversion: Abandoned cart recovery, upsells/cross-sells, order management.
  • B2B Functionality: Quote management, company accounts, credit limits.
• Target Audience: Primarily businesses using the Magento/Adobe Commerce platform, ranging from small to large enterprises.
• Reputation: Generally considered a reputable provider with a wide selection of high-quality extensions. Known for their well-documented code, decent support, and active development.
• Platform Focus: Primarily focused on Magento 2 (Adobe Commerce), with some extensions available for Magento 1.

2. Revenue:

• Private Company: Amasty is a privately held company, and its exact revenue figures are not publicly disclosed.
• Estimates & Indicators:
  • Based on the size of their team, their long tenure in the Magento ecosystem, and their consistent release of new extensions, it s safe to assume they are a multi-million dollar company.
  • Amasty s widespread presence and strong market share within the Magento community suggest a substantial revenue stream.
  • Industry reports often list Amasty as one of the top Magento extension providers.
• Key Revenue Drivers:
  • Extension Sales: Primary source of revenue is the direct sale of Magento extensions.
  • Installation and Configuration Services: They offer paid services to help customers install and configure their extensions.
  • Support and Maintenance: Recurring revenue from ongoing support subscriptions.
  • Custom Development: They may also take on custom development projects.

3. Alternatives:

Several other companies provide Magento extensions. Here are some notable alternatives to Amasty, categorized by what they are best known for:

• General Extension Providers (Similar to Amasty):
  • Aheadworks: Known for its high-quality, feature-rich extensions, particularly in areas like marketing and customer experience.
  • Mageplaza: Offers a wide range of extensions at competitive prices, often with robust support.
  • Weltpixel: Focuses on highly customizable, visually appealing themes and extensions.
  • Mirakl: A more enterprise-focused provider, known for its marketplace platform solution and related modules.
• Specialized Providers:
  • Mageworx: Known for SEO and navigation extensions.
  • Dotdigital (formerly Emarsys/Magento Email Marketing): Email marketing and marketing automation tools.
  • ShipperHQ: Shipping management solutions.
  • Algolia/Elasticsearch: Search and product discovery solutions.
  • Vertex/Avalara: Tax calculation and compliance.

Factors to consider when choosing an alternative:

• Specific Functionality: Do their extensions match your requirements?
• Price: How do their costs compare to Amasty and other providers?
• Support: Do they offer reliable and timely support?
• Compatibility: Are their extensions compatible with your Magento version and other modules you use?
• Code Quality: Is their code well-documented and maintained?
• Reputation: What do other users say about their experience?

4. Pricing:

• Individual Extension Pricing: Amasty s extensions are priced individually, typically ranging from a few hundred to several hundred dollars. The exact price depends on the complexity of the module.
• Bundle Options: Amasty often offers bundles of related extensions at a discounted rate.
• Annual Support Subscription: Most extensions require an annual subscription to receive support and updates.
• Free Extensions: They have a selection of free extensions for basic functionalities or trial purposes.
• Potential Extra Costs: Installation and customization services are usually billed separately.

Key Takeaways on Pricing:

• Generally Mid-Range: Amasty s pricing is generally considered to be in the mid-range for premium Magento extensions. They are not the cheapest option, but they are not the most expensive either.
• Value for Money: Most customers consider their extensions good value for money given the feature set and reliability.
• Look Out for Sales: They often run sales and promotions.

5. Customer Care:

• Support Channels: Amasty provides customer support via:
  • Support Tickets: The primary method for submitting support requests.
  • Online Documentation: Well-maintained documentation for their extensions.
  • Knowledge Base: A searchable database of articles covering common issues and solutions.
  • Community Forums: Though less active, they provide a community forum for discussion.
• Support Quality:
  • Generally Good: Amasty is generally regarded as having a decent support team.
  • Response Times: Response times can vary based on the urgency and complexity of the issue, and can sometimes take longer than expected.
  • Technical Expertise: The support team is knowledgeable about their extensions and the Magento platform.
  • Language: Support is primarily provided in English.
• Key Considerations:
  • Support Subscription is Crucial: Make sure your subscription is active to receive support.
  • Be Specific with Requests: Clearly describe the problem and provide relevant information (Magento version, error messages, etc.) to speed up support.
  • Check Documentation First: Many issues can be resolved by consulting their documentation.

In summary:

Amasty is a solid choice for businesses using Magento/Adobe Commerce that need robust, reliable, and well-documented extensions to enhance their store s functionality. While they are not the cheapest option, their value proposition lies in the quality of their extensions, good support (with room for improvement), and their comprehensive product catalog. Consider your specific needs, budget, and other alternatives before making a decision. Always leverage free trials (if available), documentation, and customer reviews to make an informed choice.