Websites using Aljex

Okay, let s break down Aljex, a popular transportation management system (TMS), covering its overview, revenue (estimates), alternatives, pricing, and customer care.

Aljex Overview

• What it is: Aljex is a cloud-based TMS designed primarily for freight brokers, 3PLs (Third-Party Logistics), and trucking companies. It helps manage the entire transportation process, from order entry and dispatch to accounting and reporting.
• Key Features:
  • Order Management: Entering and managing customer orders, tracking shipments.
  • Dispatch: Finding and assigning carriers to loads, managing driver schedules.
  • Tracking: Real-time visibility of shipments using GPS and EDI integrations.
  • Accounting: Invoicing, payment processing, settlements.
  • Reporting: Generating reports on performance, profitability, and other key metrics.
  • CRM: Customer relationship management features for sales and customer interaction.
  • Document Management: Storing and organizing important transportation documents (BOLs, invoices, etc.).
  • Integration: Integrates with various tools like load boards, accounting software (QuickBooks), ELD providers, and other TMS systems.
• Target Audience: Freight brokers, 3PLs, trucking companies (especially those with brokerage operations). It s generally considered suitable for small to mid-sized businesses, though it can scale to larger operations.

Revenue (Estimates)

Aljex is a privately held company, so exact revenue figures aren t publicly available. However, based on industry analysis and estimated market share, it s likely within the range of $10 million to $50 million annually. This is a broad estimate, as the TMS market is competitive, and growth rates can vary.

Alternatives

The TMS market is crowded. Here are some notable Aljex alternatives, categorized by their strengths and target audience:

• For Freight Brokers and 3PLs:
  • AscendTMS: Popular, often considered a more modern and user-friendly interface. Has a free option for very small businesses.
  • DAT One TMS (Formerly Truckstop.com Load Manager): A very well-known name, especially for its load board integration.
  • Tailwind TMS: Another well-regarded option, known for its ease of use and comprehensive feature set.
  • Dr Dispatch: A simpler option for very small to medium sized operations.
  • McLeod Software: A more robust and expensive solution, generally geared towards larger enterprise-level brokers and 3PLs.
• For Trucking Companies:
  • Motive (formerly KeepTruckin): ELD and fleet management platform that also has TMS capabilities. Good for owner-operators and small fleets.
  • Elogs.com: Comprehensive ELD, telematics, and TMS solution for fleets of all sizes.
  • PCS Software: TMS designed specifically for trucking companies.
  • Trimble TMS: Another enterprise-level option for larger fleets.
• More General TMS Platforms:
  • Blue Yonder (formerly JDA/RedPrairie): Large, enterprise-grade TMS suitable for complex supply chains (manufacturers, distributors, retailers).
  • SAP Transportation Management: Another enterprise-level solution, integrated with the SAP ecosystem.
  • Oracle Transportation Management: Part of the Oracle suite of business applications, suitable for large organizations.
  • Magaya: More focused on freight forwarding and international logistics.

When choosing an alternative, consider:

• Your business size: A very small brokerage will have different needs than a large 3PL.
• Your specific requirements: Do you need robust accounting features? Are you heavily focused on load board integration?
• Ease of use: How quickly can your team learn and adopt the system?
• Cost: Compare pricing models and total cost of ownership.
• Integration: Does the TMS integrate with the other tools you use?

Pricing

Aljex pricing is subscription-based and typically varies depending on the number of users, the features required, and the size of the company. They don t publicly advertise their pricing; you need to contact them for a quote.

• Expect to pay: The pricing is generally considered mid-range compared to other TMS solutions. It could range from a few hundred dollars to several thousand dollars per month, depending on your specific needs.
• Factors that influence price:
  • Number of users
  • Number of trucks
  • Modules and features selected
  • Implementation and training costs
  • Contract length

It s crucial to get a detailed quote from Aljex and compare it to other TMS providers to find the best fit for your budget. Be sure to ask about:

• Setup fees
• Training costs
• Ongoing support fees
• Data migration costs

Customer Care Details

• Support Channels:
  • Phone Support: They generally offer phone support during business hours. (Confirm specific hours with them.)
  • Email Support: Typically available for less urgent issues.
  • Online Documentation/Knowledge Base: They likely have a knowledge base with articles and guides.
  • Training: They offer training, either on-site or remotely, to help users learn the system.
• Reputation:
  • Customer reviews of Aljex s customer support vary. Some users report positive experiences with responsive and helpful support, while others have reported challenges with getting timely assistance or resolving complex issues. It s a good idea to read reviews on sites like Capterra, G2, and TrustRadius to get a sense of the overall customer satisfaction with their support.
• Things to consider:
  • Response times: Ask about their average response times for support requests.
  • Support availability: What are their support hours? Do they offer 24/7 support?
  • Training options: What types of training are available? Is there a cost for training?
  • Dedicated support: Do they offer dedicated support representatives for larger accounts?

In summary, Aljex is a well-established TMS option, particularly for freight brokers and 3PLs. However, carefully evaluate your specific needs, compare its features and pricing to alternatives, and thoroughly research their customer support reputation before making a decision.