Websites using Xwiki

Okay, let s break down XWiki, covering its overview, revenue model, alternatives, pricing, and customer care.

XWiki: Overview

• What it is: XWiki is a free and open-source (FOSS) wiki platform. It s written in Java and allows users to create collaborative websites, knowledge bases, documentation repositories, and even applications. It distinguishes itself by being more than just a simple wiki; it s a wiki application platform.

• Key Features:

  • Structured Wiki: Supports structured data within wiki pages. This means you can define fields and types (e.g., dates, numbers, text) for your data, making it easier to organize and query information.
  • Programmability: Allows developers to extend the wiki s functionality using Groovy scripting and other languages. You can create custom applications and workflows within the XWiki environment.
  • Extensibility: A large number of extensions/plugins are available to add features like blogging, task management, document management, and more.
  • Versioning: Comprehensive versioning history, allowing you to track changes and revert to previous versions of pages.
  • Access Control: Fine-grained access control, letting you define who can view, edit, or administer different parts of the wiki.
  • Search: Powerful search capabilities, including faceted search to narrow down results based on specific criteria.
  • Templates: Reusable templates to create consistent pages.
  • Import/Export: Supports importing and exporting content in various formats (e.g., XWiki syntax, HTML, Markdown).
  • WYSIWYG Editor: A What You See Is What You Get editor for easy content creation.

• Target Audience: XWiki is suitable for:

  • Organizations of all sizes looking for a flexible and customizable knowledge management solution.
  • Teams that need to collaborate on documents and projects.
  • Developers who want to build custom applications on top of a wiki platform.
  • Companies that want to create internal wikis, external knowledge bases, or documentation sites.

Revenue Model

As an open-source project, XWiki itself is free to download and use. The primary revenue model for the XWiki project and the company behind it (XWiki SAS) comes from these sources:

• Professional Services:
  • Consulting: Providing expert advice on how to best use XWiki for specific business needs.
  • Custom Development: Developing custom features, applications, and integrations for XWiki.
  • Implementation: Helping organizations deploy and configure XWiki.
  • Training: Offering training courses for administrators and users.
• Hosting:
  • Offering hosted XWiki instances, taking care of the technical aspects of running the platform. This is a convenient option for organizations that don t want to manage their own servers.
• Support:
  • Providing commercial support contracts, offering guaranteed response times and assistance with technical issues.
• Extensions:
  • Some extensions/plugins are available for purchase.

Alternatives

Here s a list of XWiki alternatives, categorized by type:

• Other Wiki Platforms:

  • MediaWiki: The wiki software that powers Wikipedia. Highly scalable and customizable, but can be complex to set up and manage.
  • Confluence (Atlassian): A popular commercial wiki platform often used in conjunction with Jira. Strong collaboration features and integrations with other Atlassian products. (Paid)
  • DokuWiki: A simple, file-based wiki that doesn t require a database. Easy to set up and use, but less feature-rich than some other wikis.
  • Foswiki: A fork of TWiki, offering similar features.
  • TWiki: A structured wiki platform with a strong emphasis on collaborative applications.
  • Tiki Wiki CMS Groupware: Feature rich.
  • Nuclino: A modern, collaborative workspace that combines wiki-like features with project management capabilities. (Paid)
  • Notion: A versatile workspace that can be used for note-taking, project management, and wiki-like documentation. (Freemium)
  • BookStack: Free and open source. Focuses on building well-structured documentation.
  • Outline: Open source documentation platform.

• Knowledge Base Software:

  • Helpjuice: A dedicated knowledge base platform with features like analytics and user feedback. (Paid)
  • Guru: A knowledge management platform designed to help teams access and share information efficiently. (Paid)
  • Document360: A knowledge base platform designed for both internal and external documentation. (Paid)

• Collaboration Platforms:

  • Microsoft SharePoint: A collaboration platform that includes wiki functionality, along with document management and other features.
  • Google Workspace (Sites): Google Sites provides a simple way to create collaborative websites and wikis.

Pricing

• XWiki Core (Software): FREE (Open Source) - You can download, install, and use XWiki at no cost.
• XWiki SAS Hosted Solutions: XWiki SAS (the company behind XWiki) offers hosted solutions with different pricing tiers depending on the features and resources required. Pricing varies depending on the number of users, storage, support level, and included extensions. Check the XWiki SAS website for current pricing: https://www.xwiki.com/en/products/
• Support & Services: Pricing for support, consulting, custom development, and training is typically quoted on a project basis or through support contracts. Contact XWiki SAS directly for specific pricing.
• Extensions: Some extensions are free, while others are commercial and require a purchase. The XWiki Extensions Store lists pricing for commercial extensions.

Customer Care Details

• Community Support:
  • XWiki Forums: A community forum where users can ask questions, share knowledge, and get help from other XWiki users and developers. https://forum.xwiki.org/
  • XWiki Mailing Lists: Mailing lists for announcements, development discussions, and user support.
  • XWiki Documentation: Extensive documentation covering all aspects of XWiki, including installation, configuration, usage, and development. https://www.xwiki.org/xwiki/bin/view/Documentation/
• Commercial Support (XWiki SAS):
  • Support Contracts: XWiki SAS offers commercial support contracts with guaranteed response times and dedicated support engineers.
  • Contact Form: You can contact XWiki SAS through their website: https://www.xwiki.com/en/contact/
  • Email: You can find email addresses for sales, support, and other inquiries on their website.
  • Phone: Phone numbers are also available on their website.

In summary, XWiki is a powerful and flexible open-source wiki platform that s suitable for a wide range of use cases. While the core software is free, XWiki SAS offers commercial services and support to help organizations get the most out of the platform. The community provides extensive documentation and support through forums and mailing lists. When considering XWiki, evaluate your specific needs and budget to determine whether the free version or a commercial offering is the best fit.