Websites using Viddler

Okay, let s break down Viddler, including an overview, revenue insights (though limited), alternatives, pricing information, and customer care details.

Viddler Overview

Viddler is a video platform designed primarily for enterprise video solutions. It focuses on secure video hosting, training, collaboration, and communication within organizations. It s not a public video-sharing platform like YouTube or Vimeo. Its key features and target users center around:

• Enterprise Video Training: Facilitating the creation, management, and delivery of training videos to employees.
• Secure Video Hosting: Providing a secure environment for storing and sharing sensitive or proprietary video content.
• Collaboration: Offering features for video feedback, commenting, and interactive discussions.
• Live Streaming: Enabling live events, webinars, and internal broadcasts.
• Video Analytics: Tracking video performance and engagement metrics.
• Integrations: Integration capabilities with Learning Management Systems (LMS) and other enterprise software.
• API: Provides a robust API for custom integrations and development.

Key Differentiators:

• Security: Strong emphasis on security features like DRM, encryption, and access controls.
• Customization: More customizable than many basic video platforms, allowing branding and tailored experiences.
• Interactive Features: Features that promote viewer engagement and knowledge retention.
• Enterprise Focus: Geared towards the needs of larger organizations, with features to support internal communication and training.

Revenue Insights

• Privately Held: Viddler is a privately held company, so specific revenue figures are generally not publicly available.
• Subscription-Based: Their revenue model is based on subscription plans with tiered pricing based on features, storage, bandwidth, and number of users.
• Enterprise Focus: Their revenue is generated from contracts with enterprise clients.

Alternatives to Viddler

Here are some popular alternatives to Viddler, categorized by their strengths:

• For General Enterprise Video:

  • Brightcove: A leading enterprise video platform with a comprehensive feature set (hosting, live streaming, monetization, analytics). Generally considered a more robust and higher-end alternative.
  • Kaltura: A highly customizable and open-source video platform. Offers a wider range of deployment options (cloud, on-premise, hybrid).
  • Panopto: Excellent for lecture capture, video training, and knowledge sharing within universities and businesses.
  • Vimeo Enterprise: Offers business-focused video tools, including advanced analytics, branding options, and team collaboration features.
  • Wistia: Focused on video marketing, with tools for lead generation, email integration, and detailed analytics.

• For Simple Video Hosting and Sharing:

  • YouTube: If security isn t a primary concern, a private/unlisted YouTube channel can be a free/low-cost option for some internal videos. (Very basic)
  • Vimeo: Simpler, more creative platform

• For Live Streaming:

  • Wowza: A powerful streaming platform that offers both on-premise and cloud-based solutions.
  • Livestream (Vimeo Livestream): Well-suited for live events and webinars.

Factors to Consider When Choosing an Alternative:

• Budget: Pricing varies significantly between platforms.
• Security Requirements: How sensitive is your video content?
• Features Needed: Do you need live streaming, interactive features, advanced analytics, or specific integrations?
• Ease of Use: How easy is the platform to learn and use for both administrators and viewers?
• Scalability: Can the platform handle your current and future video needs?
• Support: What level of support do you require?

Pricing

Viddler uses tiered subscription-based pricing. You ll need to contact them directly for a quote tailored to your organization s needs. Factors that influence the price include:

• Number of users: This can be the number of employees who create content or the number of employees who view the content.
• Storage: The amount of video storage you require.
• Bandwidth: The amount of data transferred when videos are streamed.
• Features: The specific features you need (e.g., live streaming, interactive elements, advanced analytics).
• Support level: Higher-tier plans typically include priority support.
• Contract length: Discounts may be available for longer-term contracts.

General Pricing Considerations for Enterprise Video Platforms (like Viddler):

• Entry-Level Plans: May start around a few hundred dollars per month, but these are often very limited in terms of features, storage, and users.
• Mid-Range Plans: Designed for growing businesses, these plans offer more features and resources, typically costing several hundred to a few thousand dollars per month.
• Enterprise Plans: These are custom-priced and designed for large organizations with complex needs. The cost can range from thousands to tens of thousands of dollars per month.

Customer Care Details

• Contact Information: You can typically find their contact information (phone number, email address, contact form) on their website.
• Support Portal/Knowledge Base: Many enterprise video platforms offer a support portal or knowledge base with articles, tutorials, and FAQs.
• Dedicated Account Manager: Higher-tier plans often include a dedicated account manager who can provide personalized support and guidance.
• Service Level Agreements (SLAs): Enterprise contracts often include SLAs that guarantee a certain level of uptime and support response times.

How to Evaluate Customer Care:

• Responsiveness: How quickly do they respond to inquiries?
• Expertise: Do their support staff have the knowledge to resolve your issues?
• Proactiveness: Do they offer proactive support and training?
• Documentation: Is their documentation clear, comprehensive, and up-to-date?

In Summary

Viddler is a good solution for businesses that need secure video hosting, enterprise-level video training, and robust collaboration tools. Carefully assess your organization s video needs, budget, and security requirements before making a decision. Be sure to get a detailed price quote from Viddler and any alternatives you are considering.