Websites using Topratedlocal

Okay, let s break down Top Rated Local, covering its overview, revenue estimations, alternatives, pricing, and customer care.

Overview of Top Rated Local

• What it is: Top Rated Local is a reputation management and review platform designed to help businesses collect, manage, and promote their online reviews and ratings. It aggregates reviews from various sources (like Google, Facebook, Yelp, etc.) into a single dashboard, calculates a Rating Score, and allows businesses to showcase their positive reviews to attract new customers.

• Key Features:

  • Review Aggregation: Pulls reviews from multiple online platforms into one place.
  • Review Monitoring: Notifies businesses of new reviews as they are posted.
  • Review Response: Provides tools to respond to reviews directly from the dashboard.
  • Top Rated Local® Rating Score: Calculates a proprietary score based on the volume, recency, and overall rating of reviews.
  • Marketing Tools: Badges, widgets, and promotional materials to display your Top Rated Local status on your website and marketing materials.
  • Lead Generation: Aims to help businesses improve their online visibility and attract more leads through positive reviews.

• Target Audience: Small to medium-sized businesses (SMBs) across various industries, particularly those that rely heavily on local search and word-of-mouth referrals. Examples include: restaurants, dentists, contractors, law firms, retail stores, and home services.

Revenue Estimation

• Difficult to Determine Precisely: Top Rated Local is privately held, so specific revenue figures are not publicly available.

• Factors Influencing Revenue: Revenue is derived primarily from subscription fees paid by businesses using the platform. The price depends on the chosen plan and features included. The number of active business subscribers is the biggest revenue driver.

• Speculation: Due to its widespread usage across the US and Canada, it is estimated to be in millions of dollars annually.

Alternatives to Top Rated Local

There are many competitors in the reputation management space. Here are some popular alternatives, categorized for clarity:

• Comprehensive Reputation Management Platforms:

  • Podium: A very popular platform with robust messaging, review management, and payment features. Considered a strong competitor and often compared directly to Top Rated Local.
  • Birdeye: Another major player, offering review management, surveys, ticketing, and a comprehensive customer experience platform.
  • Reputation.com: An enterprise-level solution, often used by larger businesses with multiple locations. Offers sophisticated analytics and reporting.
  • ReviewTrackers: Focuses heavily on review monitoring and analytics. Has strong reporting capabilities.

• Review-Focused Platforms:

  • Grade.us: A platform emphasizing review generation and monitoring.
  • GatherUp: Similar to Grade.us, focusing on review generation, surveys, and customer feedback.

• Marketing Suites with Reputation Management Features:

  • HubSpot: Includes review management as part of its larger marketing automation and CRM platform.
  • Semrush: Includes review management as part of its SEO and online visibility tools.

• Simpler/More Basic Options:

  • Yext: Focuses on business listings management but also offers some review monitoring capabilities.
  • BrightLocal: Another option mainly focused on local SEO.

• Factors to Consider When Choosing an Alternative:

  • Budget: Pricing varies significantly between platforms.
  • Features: Determine which features are most important to your business (review generation, monitoring, response, analytics, etc.).
  • Integration: Consider how well the platform integrates with your existing CRM, marketing automation, and other business tools.
  • Ease of Use: Look for a platform that is intuitive and easy to use for you and your team.
  • Customer Support: Read reviews about the quality of customer support offered by each platform.

Pricing Details

• Not Publicly Disclosed: Top Rated Local does not have publicly available, fixed pricing on its website.
• Quoted Pricing: Pricing is typically provided upon request, based on the business s specific needs and the desired features.
• Factors Affecting Pricing:
  • Number of Locations: Pricing is influenced by the number of business locations.
  • Features Required: More features (e.g., advanced analytics, reputation monitoring) will increase the price.
  • Contract Length: Longer-term contracts may offer discounted pricing.
• Requesting a Quote: Contact Top Rated Local directly through their website to get a customized pricing quote.

Customer Care Details

• Website: The Top Rated Local website (https://www.topratedlocal.com/) offers a Contact Us page with options to submit inquiries.
• Contact Form: A standard contact form for general inquiries.
• Phone: (855) 623-8925
• Social Media: They are present on social media platforms such as Facebook, LinkedIn, and Twitter, where you can interact with them.
• Knowledge Base/Help Center: Top Rated Local may have a knowledge base or help center with articles and FAQs to assist customers with common questions.
• Dedicated Account Manager: Depending on your subscription plan, you may be assigned a dedicated account manager to assist with onboarding and ongoing support.

Important Considerations

• Proprietary Rating: Understand that the Top Rated Local® Rating Score is a proprietary metric. While it can be useful, don t rely on it exclusively. Focus on improving your overall online reputation across all platforms.
• Value Proposition: Evaluate whether the features and benefits offered by Top Rated Local align with your specific business needs and budget.
• Customer Reviews: Read reviews of Top Rated Local on third-party websites to get an unbiased perspective on the platform s strengths and weaknesses.

I hope this comprehensive overview is helpful! Let me know if you have any other questions.