Websites using Tommybookingsupport

Okay, let s break down Tommy Booking Support, focusing on its overview, revenue (where available), alternatives, pricing, and customer care.

Overview

Tommy Booking Support (often referred to as TommyBS) is a software platform designed primarily for vacation rental property management. It aims to streamline operations for property managers and owners, offering features like:

• Channel Management: Connecting to and synchronizing with various online travel agencies (OTAs) like Airbnb, Vrbo, Booking.com, Expedia, and others. This helps avoid overbookings and keep availability consistent.
• Property Management: Centralized management of property listings, details, photos, and descriptions.
• Booking Management: Handling reservations, cancellations, modifications, and guest communication.
• Payment Processing: Managing payments from guests and payouts to owners (depending on the specific implementation).
• Reporting & Analytics: Providing data on bookings, revenue, occupancy rates, and other key performance indicators.
• Guest Communication: Automation of messaging to guests including booking confirmations, pre-arrival information, check-in instructions, and post-stay follow-ups.

Revenue

• Private Company Information: Tommy Booking Support is a privately held company. Therefore, its precise revenue figures are not publicly available. You won t find a definitive number in reports or databases.

Alternatives

The vacation rental property management software market is quite competitive. Here are some well-known alternatives to Tommy Booking Support, categorized slightly for clarity:

• Comprehensive PMS (Property Management Systems):
  • Lodgify: A popular all-in-one platform known for its website builder, booking engine, channel manager, and automation capabilities.
  • Hostfully: Another robust platform emphasizing a digital guidebook for guests and a comprehensive suite of management tools.
  • OwnerRez: Known for its powerful automation and customization options, catering to more complex property management needs.
  • iGMS (formerly AirGMS): Focuses on streamlining operations, especially for Airbnb hosts.
  • Smoobu: A European-based solution with a strong emphasis on channel management.
• Channel Managers (Focus on Distribution):
  • Cloudbeds: While a full PMS, Cloudbeds is also widely used for its robust channel management capabilities.
  • Siteminder: Primarily focused on hotels, but can also be used for vacation rentals if channel management is the main priority.
  • **Avantio: ** Provides channel management, PMS, and vacation rental websites.
• More Focused Solutions:
  • Guesty: A more enterprise-level solution, often used by larger property management companies. (Can be more expensive).

Choosing an Alternative: The best alternative depends on your specific needs and priorities. Consider:

• Number of properties you manage: Some solutions are better suited for smaller portfolios, while others scale to hundreds or thousands of properties.
• Budget: Pricing models vary widely.
• Required features: Do you need a website builder, advanced automation, or just basic channel management?
• Ease of use: How quickly can you and your team learn and use the software?
• Integration: Does it integrate with other tools you already use (e.g., accounting software, smart home devices)?

Pricing

• Variable and Dependent on Features and Volume: Pricing for Tommy Booking Support is not publicly listed in a straightforward manner. It s typically custom-quoted based on:

  • Number of Properties: This is the most significant factor. The more properties you manage, the higher the price.
  • Features Needed: The specific modules and features you require will influence the cost.
  • Contract Length: Longer-term contracts may offer discounted rates.

• Request a Quote: To get an accurate price, you ll need to contact Tommy Booking Support directly through their website and request a personalized quote.

• General Expectations (Based on the Market): In general, expect vacation rental property management software to be priced in one of these ways:

  • Per-Property, Per-Month: A flat fee for each property you manage.
  • Percentage of Revenue: A percentage of the rental income generated through the platform. (Less common).
  • Tiered Pricing: Different pricing tiers based on the number of properties or features included.
  • Base Fee + Add-ons: A base subscription fee plus charges for extra features or usage.

Customer Care/Support

• Contact Channels: Tommy Booking Support typically offers customer support through these channels:
  • Email: A primary method for support requests.
  • Phone: Phone support may be available, but it might be limited to certain hours or support tiers.
  • Knowledge Base/Help Center: A collection of articles, FAQs, and tutorials to help users troubleshoot common issues.
  • Live Chat: Live chat support may or may not be available.

• Support Hours: The hours of support availability will vary. Check the Tommy Booking Support website or contact them directly.

• Things to Consider About Support Quality:

  • Responsiveness: How quickly do they respond to inquiries?
  • Expertise: Are support agents knowledgeable and able to resolve issues effectively?
  • Documentation: Is the knowledge base comprehensive and easy to understand?
  • Training: Do they offer training resources or onboarding assistance?

• Reviews and Reputation: Look for online reviews and testimonials about Tommy Booking Support s customer service. Check review sites, forums, and social media to get a sense of other users experiences. Keep in mind that reviews can be subjective.

How to Get More Information

1. Visit the Tommy Booking Support Website: This is the best place to start. Look for features lists, case studies, and contact information.
2. Request a Demo: Most property management software companies offer free demos. This allows you to see the software in action and ask questions.
3. Read Reviews: Search for reviews of Tommy Booking Support on sites like Capterra, G2, and TrustRadius.
4. Contact Sales: Reach out to their sales team to get a customized quote and discuss your specific needs.

Disclaimer: I have provided general information based on publicly available sources and my knowledge of the vacation rental industry. I have not used Tommy Booking Support personally, and my information may not be completely up-to-date. Always verify information directly with the vendor.