Websites using Timepad

Okay, let s break down Timepad, covering its overview, revenue information (as much as is publicly available), alternatives, pricing, and customer care details.

What is Timepad? (Overview)

Timepad is an event registration and ticketing platform. It helps event organizers create event pages, sell tickets online, manage attendees, and promote their events. It is used by a wide range of organizations, from small workshops to large conferences and festivals.

Key Features of Timepad:

• Event Page Creation: User-friendly interface to build attractive and informative event pages with descriptions, schedules, speakers, venue details, and media (images/videos).
• Ticketing and Registration: Customizable ticket types (free, paid, tiered pricing, early bird), online payment processing (credit/debit cards, other methods depending on the region), and automated registration confirmation emails.
• Attendee Management: Tools to track registrations, manage attendee lists, check-in attendees at the event (using a mobile app or printed lists), and communicate with attendees via email.
• Promotion and Marketing: Integrations with social media platforms, email marketing services, and tools for creating promo codes and tracking marketing campaigns.
• Analytics and Reporting: Provides data on ticket sales, attendance, and other event metrics to help organizers understand the performance of their events.
• CRM: Basic CRM features such as storing customer data, segmenting attendees, and communicating with them via email.
• Integrations: Works with popular tools, including CRM, email marketing, payment gateways, and analytics platforms.
• Customization: Ability to customize the event page, registration form, and email communications to match your brand.

Revenue Information:

Timepad is a privately held company, and its exact revenue figures are not publicly disclosed. However, we can infer some information:

• Business Model: Their primary revenue source is commission fees charged on paid tickets sold through the platform.
• Market Position: They are a well-established player in the event registration market, particularly in Russia and Eastern Europe. They also have a presence in other regions.
• Funding (if any): Publicly available funding data is scarce.

Alternatives to Timepad:

The event registration and ticketing market is competitive. Here are some popular alternatives, categorized by target audience and features:

• General-Purpose Platforms:
  • Eventbrite: A major player, known for its user-friendliness, extensive features, and large user base. Suitable for a wide range of events.
  • Bizzabo: A more sophisticated platform, geared towards larger conferences and enterprise clients. Offers advanced features like event app building and detailed analytics.
  • Cvent: A comprehensive event management platform, primarily focused on large events, conferences, and corporate meetings. It includes venue sourcing, event marketing, and on-site management tools.
  • Ticket Tailor: A budget-friendly option, offering a pay-per-ticket pricing model or a monthly subscription. Good for smaller events and organizations on a tight budget.
• More focused alternatives:
  • Meetup: Best suited for smaller, community-focused events and gatherings.
  • Accelevents: Focuses on virtual and hybrid events, with features like live streaming, virtual booths, and networking tools.
  • Airmeet: Specializes in virtual and hybrid events, with a focus on interactive sessions and networking opportunities.
  • Splash: Offers a visually appealing and customizable platform for creating branded event experiences. Good for marketing-focused events.
• More simple alternatives:
  • Google Forms/Typeform + payment processors: If you just need very basic registration for a free event, or a low-cost option to integrate with other payment processor, this might be suitable.

When choosing an alternative, consider:

• Event type and size: (e.g., small workshop vs. large conference)
• Budget: (free, commission-based, subscription-based)
• Required features: (e.g., mobile app, CRM integration, advanced analytics)
• Ease of use: (for both organizers and attendees)
• Customer support: (availability and responsiveness)

Pricing:

Timepad s pricing model is typically commission-based. This means they charge a percentage of the ticket price for each ticket sold through their platform. Here s the general idea (note: this is based on typical industry practices and publicly available information, not direct confirmation of Timepad s exact rates):

• Commission Fees: Expect a percentage fee (e.g., 2-5%) plus a small per-ticket fee (e.g., $0.50 - $1.00). The exact rates will depend on your location, the volume of tickets you sell, and any negotiated agreements with Timepad.
• Free Events: They may offer free event registration with limited features. They might charge for additional features even for free events.
• Payment Processing Fees: Keep in mind that payment gateways (like Stripe, PayPal, etc.) will also charge their own processing fees on each transaction. Timepad may integrate with these services, and those fees are separate from Timepad s commission.
• Custom Plans: For large organizations or events with specific needs, Timepad may offer custom pricing plans with negotiated rates and features.
• VAT/Taxes: Remember to factor in any applicable VAT or sales taxes in your region.

To get the most accurate and up-to-date pricing information, you should visit the Timepad website (if available in your region) and/or contact their sales team directly.

Customer Care Details:

Customer care options vary depending on your location and Timepad s service offerings in your area. Generally, expect to find these support channels:

• Help Center/Knowledge Base: A collection of articles, FAQs, and tutorials that address common questions and issues. This is often the first place to look for answers.
• Email Support: A standard method for submitting inquiries and receiving assistance from the support team. Response times may vary.
• Live Chat: Available in some regions, providing real-time support and troubleshooting.
• Phone Support: Less common, but may be available for premium customers or urgent issues.
• Community Forums: A platform for users to connect with each other, share tips, and ask questions. Timepad staff may also participate in the forums.
• Social Media: You may be able to reach out to Timepad through their social media channels (e.g., Facebook, Twitter), but this is typically for general inquiries or marketing-related questions rather than technical support.
• Account Manager: For larger clients, Timepad may assign a dedicated account manager to provide personalized support and assistance.

Tips for Getting Effective Customer Support:

• Be clear and concise: Clearly describe your issue, including the event name, ticket ID (if applicable), and any relevant details.
• Provide screenshots or videos: Visual aids can help the support team understand the problem more quickly.
• Check the help center first: You may find the answer to your question in the knowledge base.
• Be patient and polite: The support team is there to help you, but they may be dealing with a high volume of requests.

I hope this comprehensive overview is helpful! Remember to always check the official Timepad website for the most current and accurate information related to pricing, features, and customer support in your region.