Websites using Thomsonreuters

Okay, let s break down Thomson Reuters.

Thomson Reuters Overview

• What it is: Thomson Reuters is a multinational media conglomerate that provides information, software, and services to professionals in the legal, tax, accounting, compliance, government, and media fields. It s a major player in providing business intelligence and workflow solutions.
• Key Areas of Focus:
  • Legal Professionals: Legal research (Westlaw), practice management software, and workflow solutions.
  • Tax & Accounting Professionals: Tax preparation software (e.g., ONESOURCE), research tools, and compliance solutions.
  • Corporations: Risk management, compliance, regulatory intelligence, and legal operations solutions.
  • Government: Solutions for government agencies in areas like law enforcement, public safety, and justice.
  • News: Reuters News is a global news organization within Thomson Reuters.
• Headquarters: Toronto, Canada
• Scale: Large, publicly traded company with a global presence.

Revenue

• Thomson Reuters generates revenue through a combination of:
  • Subscriptions: A significant portion of revenue comes from recurring subscriptions to its software platforms, databases, and services.
  • Software Licenses: Selling software licenses to customers.
  • Professional Services: Consulting, implementation, and training services.
  • Data Feeds: Providing real-time or historical data feeds to financial institutions and other clients.
  • Advertising: Limited advertising revenue on some platforms.
• Recent Financial Performance: You d need to consult their latest financial reports (available on their investor relations website) for the most up-to-date revenue figures. Generally, Thomson Reuters aims for steady growth driven by its subscription model and strategic acquisitions. Search for Thomson Reuters Investor Relations to find these reports.

Alternatives

The market for professional information and software is competitive. Here are some key alternatives to Thomson Reuters, categorized by the areas they compete in:

• Legal Research:
  • LexisNexis: A major competitor in legal research, offering a similar range of legal information and tools.
  • Bloomberg Law: Another strong contender in legal research, often emphasizing news and business information related to law.
  • Wolters Kluwer (e.g., VitalLaw, Kluwer Arbitration): Provides legal solutions in various areas.
  • Fastcase: A more budget-friendly option, offering a comprehensive legal research database.
  • vLex: Global legal information provider
• Tax & Accounting:
  • Wolters Kluwer (CCH): A major player in tax and accounting software and information.
  • Bloomberg Tax: Offers tax research, news, and analysis.
  • Intuit (ProConnect Tax Online, Lacerte): Popular tax preparation software, particularly for smaller firms and individual practitioners.
  • H&R Block: Tax preparation software.
  • TaxAct: Tax preparation software.
  • Sovos: Global tax compliance software.
• Risk & Compliance/Regulatory Intelligence:
  • Wolters Kluwer (Compliance Solutions): Offers compliance software and services.
  • Moody s Analytics: Provides risk management and financial intelligence solutions.
  • Dow Jones Risk & Compliance: Focuses on anti-money laundering, sanctions, and anti-corruption compliance.
  • OneTrust: Privacy, security, and data governance platform.
  • MetricStream: Governance, risk, and compliance (GRC) platform.
  • Diligent: Governance, risk, and compliance (GRC) platform.
• News:
  • Bloomberg: Provides business and financial news.
  • Dow Jones (The Wall Street Journal, Dow Jones Newswires): A leading source of business and financial news.
  • Associated Press (AP): A global news agency.
  • Other major news organizations: CNN, BBC, The New York Times, etc.

Pricing

• Complexity: Thomson Reuters pricing is generally considered complex and can be a significant investment.
• Factors Influencing Price:
  • Specific Products/Services: Pricing varies greatly depending on the software, data feeds, or services you need.
  • Number of Users: Most subscriptions are priced based on the number of users who will have access.
  • Features & Functionality: The level of features and functionality you require will impact the price. More advanced features typically cost more.
  • Contract Length: Longer-term contracts may sometimes offer discounted pricing.
  • Negotiation: There may be some room for negotiation, especially for larger organizations or long-term commitments.
• Transparency: Thomson Reuters typically does not publish pricing information publicly. You ll need to contact their sales team for a quote tailored to your specific needs.
• Expectation: Be prepared for a potentially substantial cost, especially for comprehensive solutions like Westlaw or ONESOURCE. It s crucial to carefully assess your needs and compare pricing with alternatives.
• Free Trials/Demos: Inquire about free trials or product demonstrations to evaluate whether a product meets your needs before committing to a purchase.

Customer Care Details

• Channels: Thomson Reuters typically offers customer support through multiple channels:
  • Phone: Phone support is generally available during business hours.
  • Email: Email support for specific product lines or issues.
  • Online Chat: Chat support may be available for some products.
  • Online Help/Knowledge Base: A comprehensive online help center with articles, FAQs, and troubleshooting guides.
  • Training: They often provide training programs (online or in-person) to help users learn how to use their products effectively.
  • Account Management: Larger customers often have dedicated account managers who serve as a point of contact for support and other needs.
• Specific Contact Information: The specific contact information for customer support will vary depending on the product you are using. The best place to find this information is on the Thomson Reuters website (look for Support, Contact Us, or Help sections) or within the software itself.
• Customer Service Reputation: Customer service reviews can be mixed. Some users praise the depth of expertise and responsiveness, while others report challenges in resolving issues or navigating the support system. It s a good idea to read reviews and talk to other users in your industry to get a sense of their experiences.
• Tips for Getting Good Support:
  • Be Prepared: Before contacting support, gather as much information as possible about the issue you are experiencing (e.g., error messages, steps to reproduce the problem).
  • Be Specific: Clearly describe the problem you are having.
  • Be Patient: Complex issues may take time to resolve.
  • Escalate if Necessary: If you are not satisfied with the initial response, don t hesitate to escalate the issue to a supervisor or account manager.

In Summary

Thomson Reuters is a major player in the information and software services industry, offering a broad range of solutions for legal, tax, accounting, compliance, and government professionals. Their pricing can be complex, and it s important to carefully evaluate your needs and compare alternatives. Customer service is generally available through multiple channels, but experiences can vary. Remember to check their official website for the most up-to-date information.