Websites using Soclminer

Okay, let s break down Soclminer, covering its overview, revenue (as much as publicly available), alternatives, pricing, and customer care details.

Soclminer Overview

Soclminer is a social media analytics and listening platform designed primarily for businesses and marketing professionals. Its core function is to collect and analyze data from various social media networks, providing insights into brand mentions, competitor activity, industry trends, and customer sentiment.

Here s a more detailed look at its features:

• Social Listening: Tracks keywords, hashtags, and brand mentions across platforms like Twitter, Facebook, Instagram, YouTube, and more (depending on their subscription levels).
• Sentiment Analysis: Uses algorithms to determine if mentions are positive, negative, or neutral.
• Competitor Analysis: Monitors competitor performance, their audience engagement, and their messaging.
• Trend Identification: Uncovers emerging trends and topics within specific niches or industries.
• Influencer Identification: Identifies influential users and accounts relevant to your brand.
• Reporting and Dashboards: Provides data visualization and customizable reports to help understand social media performance.
• Scheduling: Some versions might include social posting scheduling but the primary function is data collection and analysis.
• Team Collaboration: Some levels might allow multiple users to access and collaborate on data.
• Integration: Integrates with other marketing and analytics tools for a cohesive workflow.

Revenue

Unfortunately, Soclminer s specific revenue figures are not publicly available. This is common for many privately held software companies. They typically don t disclose this information unless they are publicly traded.

Here s what we can surmise:

• Subscription-Based: Soclminer operates on a subscription model, meaning they generate recurring revenue from users.
• Tiered Pricing: Given most of their alternatives, they would have different tiers with different access levels.
• Customer Base: They have been known to be a good choice for small and medium sized agencies as well as larger corporations.

Alternatives to Soclminer

The social media analytics and listening landscape is competitive, and there are numerous alternatives to Soclminer. Here are some notable ones:

• Mention: A popular tool focused on brand monitoring and reputation management.
• Brand24: Offers similar social listening features with an emphasis on real-time data.
• Sprout Social: A more comprehensive social media management platform that also includes strong analytics.
• Hootsuite: Another comprehensive tool with scheduling, analytics, and team collaboration features.
• Buffer: A popular platform for scheduling social media posts, also offering basic analytics.
• Talkwalker: An enterprise-level platform with advanced social listening and analytics capabilities.
• Awario: A social listening platform that focuses on tracking brand mentions.
• Falcon.io: A social media marketing platform with a focus on customer experience.
• Keyhole: Known for its hashtag tracking and campaign analysis.
• NetBase Quid: An AI-powered platform for social listening and brand insights.
• Google Analytics: When paired with appropriate UTM tracking, it can provide insights into traffic from social media.

Pricing

Soclminer uses a subscription-based pricing model, with various plans to cater to different needs. Unfortunately, they do not make that information publicly available on their website. You must contact them directly to get a quote or a trial.

General Notes on Pricing of Similar Tools:

• Free Trials: Many social listening tools offer free trials to test out their features.
• Free Tiers: Some tools might have a basic free tier with limited features or usage.
• Tiered Plans: Pricing is usually tiered, with higher tiers offering more features, data volume, and user access.
• Factors Affecting Price: The price depends on factors like number of tracked keywords/mentions, data history, user seats, and access to advanced features.

Customer Care Details

Information on Soclminer s customer care is relatively limited on their website. Here s what can usually be expected and inferred:

• Contact Form/Email: A standard method of contact via their website or email address.
• Help Center/Knowledge Base: Most likely they will provide a resource with common questions and user guides.
• Live Chat: Some platforms provide this for a quicker response. This is less common and they may not have it.
• Phone Support: Larger companies and higher tier plans might offer this, but generally this is not available.
• Response Time: Response times may vary, but generally, aim for 24-48 hours for an email response and quicker for live chat if available.
• Onboarding/Training: With larger accounts, onboarding and training for your team might be included.

How to Find Accurate Info

• Soclminer Website: Visit their official site for up-to-date information on features, pricing, and support contact.
• Contact Sales: In most cases, contacting their sales team directly is the best way to get specific pricing and demo of the platform.
• Third-Party Review Sites: Explore review sites like G2, Capterra, and TrustRadius for user feedback and comparisons.
• Social Media: You can sometimes find valuable information by searching their social media channels.

In Conclusion

Soclminer is a social media analytics and listening tool, designed to help you monitor your brand online. Because they do not disclose pricing publicly, it is hard to make a direct comparison to alternative options in the market. It is best to contact their sales team directly to get accurate information and pricing, as well as schedule a demo. Be sure to look at alternatives as well before you make your decision.